Faults
Problem
Reason
Solu on
The device does not turn on
The device is not connected
to the power supply
Check the correct
connec on of the
massager
There is no voltage in the
network
Connect the massager to
a known serviceable
outlet
Massage rollers move too
slowly
The level of massage
intensity is too low
Increase the intensity of
the massage
Too much pressure on the
massage nodes
Reduce the pressure on
the massage nodes
The massager turned off during
opera on
The auto-off func on has
been ac vated
This is a normal situa on.
The massager turns off
automa cally a er 15
minutes
The massager is not working
properly
he device has been at a low
temperature for some me
Leave the massager at
room temperature for
2 hours, then turn it on
again
