Troubleshooting
Blinking LED Lights Indicate Error Conditions
LED lights do not turn on at all.
Make sure you have installed the batteries correctly. Check battery contacts page 43.
Led Lights on, but no scanner light.
Batteries are weak, replace with 4 new batteries.
Error
Meaning
3 blinks
during scan
Data buffer full
This condition indicates that the DocuPen™ ’s data
scan buffer is full, and you will not be able to scan
further. If there is enough available space left in the
buffer, the device will attempt to save the scanned
data in the DocuPen™ ’s memory bank.
4 blinks after
scan
Not enough space available in memory bank
This condition indicates that the DocuPen™ ’s memory
bank is full, and the scanned image cannot be saved.
You must download the DocuPen™ ’s memory bank,
erase the scan memory, and re-scan the image.
5 blinks at
scan start
Not enough space available in memory bank
This condition indicates that the DocuPen™ ’s memory
bank is full, and the scanned image cannot be saved.
You must download the DocuPen™ ’s memory bank,
and erase the scan memory.
6 blinks
when you
turn on the
DocuPen™
Power lost during last erase operation
This condition indicates that during the previous erase
operation, the DocuPen™ lost power and,
consequently, its calibration values have been lost.
This may be due to weak batteries. Change batteries if
required. Before resuming scanning, you must upload
the calibration values to the DocuPen™. See
instructions on page 43.
DocuPen™ Operation Manual
38
