Chapter C - HELP & ERROR MESSAGES
C-4 Planmeca Proline EC X-ray unit
ERROR MESSAGE EXPLANATIONS
Technical Manual
3 ERROR MESSAGE EXPLANATIONS
The error code is displayed on the main display. Press the CTL-key to clear the error from the
display. Please refer to the section “Error history display” on page B-12 how to display the
error list. If you need further assistance with fault-finding, please refer to section “TROUBLE-
SHOOTING” on page G-1.
3.1 Errors 00-07 (User related errors)
Er 00 Exposure switch was released too early during exposure
The exposure switch was released too early by the operator.
Exposure switch not making good contact or connecting cable broken.Try exposures in the
service mode while moving the cables.
Er 01 Line voltage drop detected
Equipment has been switched off and immediately on again which is detected as a short line
voltage drop by the equipment. After switching off the equipment, about 5 seconds should be
waited before switching on.
Line voltage has dropped below - 10% from the nominal. This more often happens during the
exposure when the full 1.5 kW power is drawn and if the mains wiring is not properly done.
Measure the line voltage when loaded.
Er 07 The rotating unit is not in the ready position
The rotating unit is not in the ready position. Check that the program selection is completed.
Press the ready key to move the rotating unit to the ready position and then take an exposure.
Er 08 The wrong type sensor head attached to the cephalostat
The wrong type sensor head (i.e. panoramic type) attached to the cephalostat. Remove the
sensor head from the quick connector of the cephalostat and attach the cephalometric sensor
head to the quick connector.
3.2 Errors 10-12 (recoverable errors)
Er 10 Overvoltage in tubehead (tube arching)
An individual overvoltage detector circuit, located on the generator processor board stops the
generator when over 92 kV voltage is detected.
X-ray tube arching may trigger this circuit. This is the case when an audible ‘knock’ can be
heard from the tubehead at the same time. It is quite normal that this happens every now and
then and causes no extra actions to be taken. If this continues to happen more frequently,
tubehead, generator processor or tube power generator is to be suspected in this order.
If this error indication appears after 1 second when the exposure switch was pressed (in the
middle of the pre-heating) the generator is defective.
Er 12
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