Copyright Planika Sp. z o.o.
www.planikafires.com
IG0266#03
02.06.2020
17
7.
TROUBLESHOOTING
Warning! Montage, upkeep and service need to be conducted by a qualified professional with
appropriate qualification, an appropriate company or the gas supplier.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
SMELL OF GAS
CLOSE THE VALVE ON THE GAS CYLINDER IMMEDIATELY. DO NOT USE
THE DEVICE UNTIL LEAKS HAVE BEEN REMOVED.
Leak detected at cylinder,
regulator or other
connection.
1. A loose regulator linkage.
2. Leak in the gas linkage, in the
regulator or on the gas knobs.
1. Tighten and test it.
2. Report this issue to service.
Burner does not ignite
1. The bottle is empty.
2. Igniter linkage is not connected.
3. No ignition spark.
4. The igniter electrode is placed
incorrectly opposite the igniter.
5. Gas nozzles are blocked.
6. Gas linkage is twisted.
7. Pressure regulator link is loose.
1. Replace Gas Cylinder.
2. Connect the igniter linkage.
3. Replace igniter.
4. Realign electrode and clear any
surrounding debris from area.
5. Unmount burner, clean the nozzle.
6. Straighten the linkage. Keep the
linkage away from the housing.
7. Tighten the link. Check for leaks.
Igniter Not Working
1. Ignitor wire not connected.
2. Electrode misaligned on pilot
burner
3. Igniter malfunction
4. The battery has run out
1. Ensure pilot electrode wire is
connected.
2. Realign electrode and clear any
surrounding debris from area.
3. Replace Igniter
4. Replace battery
Low efficiency, „cracking”
sounds
1. The bottle is empty.
2. The nozzles of the burner are
blocked.
1. Replace Gas Cylinder.
2. Unmount the burner, clean the
nozzle.
Thumping sounds made
by the regulator.
The cylinder valve has opened
rapidly.
Unfasten the bottle valve slowly.
A vivid/ bright orange and
smoky flame of the
burner.
Holes blocked in the apparatus
producing the gas and air mixture.
Unmount the burner and clean/
unblock the apparatus’ holes.
