31
Chapter 5 Troubleshooting
Q1. How to shut down the NAS-1100 properly?
Ans:
u
To shut down the System properly, press the POWER button on the front panel for
two seconds until Power LED blinks then go off.
Q2. The Setup Wizard can
’
t configure My Network setting.
Ans:
Make sure that your RJ-45 cable is connected to the NAS-1100 and your
Switch/Hub.
u
Check the LNK/ACT LED of NAS-1100, and make sure that it
’
s light on.
u
Check the power of the NAS-1100, Switch/Hub and make sure that they are power
on.
u
Check your PC
’
s IP address, make sure that it has a static IP or connects with a
router with DHCP Client.
u
Use DEFAULT button to restore NAS-1100 to factory default and reboot.
Q3. The NAS-1100 can
’
t find my HD and the Home page of Web-based UI display that the
“
HD unable to use.
Ans:
There are some possibilities,
u
The HD is broken. Please change another HD
u
The HD jumper is not Master. Your HD jumper should be set to Master. Different
Hard Disk has different jumper settings; please refer to your Hard Disk manual for
more information.
u
The HD is unformatted. Please format it with our HD Format tool in Administration.
u
The partition format of HD is not FAT 32, ex. NTFS. Please format it with our
Format tool in Administration.
Q4. My NAS-1100 can
’
t work when it was not properly shut down, ex. Unplugging the
adapter or blackout while it
’
s working.
Ans:
u
When the NAS-1100 is not shut down properly, Ex. power off the device by
unplugging the adapter, the system will automatically check and repair MS-DOS
file system of HD to ensure the system working normally. Please wait for system
completing this process.
u
Depend on different HD, the average time for checking and repairing tool: 20GB /
1Minute ~ 250GB/ 12Minutes.