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5. Troubleshooting
This chapter contains information to help you solve issues. If the
Industrial Gigabit Media Converter is not functioning properly, make
sure the Industrial Gigabit Media Converter is set up according to
instructions in this manual.
The per port LED is not lit
Solution:
Check the cable connection of the Industrial Gigabit Media Converter.
Performance is bad
Solution:
Check the speed duplex mode of the partner device. The Industrial
Gigabit Media Converter is run at auto-negotiation mode and if the
partner is set to half duplex, then the performance will be poor.
Per port LED is lit, but the traffic is irregular
Solution:
Check that the attached device is not set to dedicate full duplex. Some
devices use a physical or software switch to change duplex modes.
Auto-negotiation may not recognize this type of full-duplex setting.
Why the Industrial Gigabit Media Converter doesn’t connect to
the network
Solution:
Check per port LED on the Industrial Gigabit Media Converter. Make
sure the cable is installed properly. Make sure the cable is the right
type. Turn off the power. After a while, turn on power again.
Can I install MGB-SX or the other SFP module with non wide
temperature feature into the SFP slot of Industrial Gigabit
Media Converter?
Solution:
Yes, you can. However, the MGB-SX and the other SFP module with
non wide temperature feature cannot operate under -40 to 75 degrees
C.
