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Planet FSD-624SF User Manual Download Page 54

 

 

- 54 - 

 

6. TROUBLESHOOTING 

This chapter contains information to help you solve problems. If the Switch is not functioning properly, make sure the 
Ethernet Switch was set up according to instructions in this manual. 

The Link LED from POF / 1000Base-T / mini GBIC interface is not lit 

Solution:

 

Check the POF / UTP/ Fiber cable connection of the Web Smart Switch. 

 

Some stations cannot talk to other stations located on the other port  

Solution: 

Please check the VLAN function that may introduce this kind of situation. 
 

1000Base-T port link LED is lit, but the traffic is irregular 

Solution:

 

Check that the attached device is not set to dedicate full duplex. Some devices use a physical or software switch to 
change duplex modes. Auto-negotiation may not recognize this type of full-duplex setting. 

 

Why the Switch doesn’t connect to the network  

Solution:

 

Check the LNK/ACT LED of 1000Base-T port on the switch and Make sure the cable is installed properly. Also make 
sure the cable is the right type, turn off the power. After a while, turn on power again. 

 

How to deal forgotten password situation of FSD-624SF?  

Solution:

 

Please press Reset button at front panel for 5 seconds then the Web Smart Switch will reset to 
factory default mode(username and password: admin) 

 

Summary of Contents for FSD-624SF

Page 1: ...User s Manual FSD 624SF 4 Port 100Base FX POF 2 Gigabit Web Smart Switch 1...

Page 2: ...appreciate your comments and suggestions FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits a...

Page 3: ...PORT MANAGEMENT 26 4 3 1 Port Configuration 27 4 3 2 Port Mirroring 29 4 3 3 Bandwidth Control 30 4 3 4 Broadcast Storm Control 31 4 3 5 Port Statistics 32 4 4 VLAN SETTING 33 4 4 1 802 1Q VLAN 36 4...

Page 4: ...T port and one Gigabit mini GBIC interface its fiber optic interface in the form factor of SMI Small Multimedia Interface interface the SMI Small Multimedia Interface is one kind of POF Plastic Optic...

Page 5: ...o detection for easily plug and play connection regardless of cabling types straight through or crossover 1 3 Features Complies with the IEEE 802 3 IEEE 802 3u IEEE 802 3ab IEEE 802 3z Gigabit Etherne...

Page 6: ...C Storage 40 70 degree Humidity Operating 5 to 90 Storage 5 to 90 Non condensing Smart function System Configuration Web interface Port configuration Port speed duplex mode selection Flow control disa...

Page 7: ...on Compliance FCC Part 15 Class A CE Standards Compliance IEEE 802 3 Ethernet IEEE 802 3u Fast Ethernet IEEE 802 3ab Gigabit Ethernet IEEE 802 3z Gigabit Ethernet IEEE 802 3x Full duplex flow control...

Page 8: ...s System LED Color Function PWR Green Lights to indicate that the Switch has power Per 100Base FX POF port LED Color Function POF Green Lights to indicate the POF connection is established Off to indi...

Page 9: ...on a desktop or shelf simply completed the following steps Step 1 Attached the rubber feet to the recessed areas on the bottom of the Web Smart Switch Step 2 Place the Web Smart Switch on a desktop n...

Page 10: ...P 1000Base SX SFP transceiver MGB LX SFP 1000Base LX SFP transceiver Notice It recommends using PLANET SFP transceiver on the Web Smart Switch If you insert a SFP transceiver that is not supported the...

Page 11: ...dia Converters set the Link mode to 1000 Force is needed Remove the transceiver module 1 Make sure there is no network activity by consult or check with the network administrator Or through the manage...

Page 12: ...can manage the Switch remotely by having a remote host with Web browser such as Microsoft Internet Explorer Netscape Navigator or Mozilla Firefox The following shows how to startup the Web Management...

Page 13: ...Utility 1 Deposit the Planet Smart Discovery Utility in administrator PC 2 Run this utility and the following screen appears Figure 3 1 Planet Smart Discovery Utility Screen Notice If there are two L...

Page 14: ...unctions mentioned above also can be finding in Option tools bar 5 To click the Control Packet Force Broadcast function it can allow assign new setting value to the Web Smart Switch under different IP...

Page 15: ...ch through the Web interface 4 1 Login in to the Switch To access the Web browser interface you must first enter the user name and password the default user name and password is admin You will see the...

Page 16: ...guration of Web Smart Switch Explained in section 4 3 VLAN Setting Provide VLAN Setting configuration of Web Smart Switch Explained in section 4 4 QoS Setting Provide QoS Setting configuration of Web...

Page 17: ...n Display the MAC address Hardware Version and Software Version Device Description Ex plained in section 4 2 1 IP Configuration Allow to change the IP subnet address of Web Smart Switch Explained in s...

Page 18: ...ss Hardware Version and Software Version also allow define the device description and press Apply button to take affect The screen in Figure 4 4 appears Figure 4 4 System Information Web Page Screen N...

Page 19: ...Configuration Web Page Screen After setup complete and press Apply button to take affect The following screen in Figure 4 6 appears and then another Web page login screen with new IP address will sho...

Page 20: ...rd Setting This section provides change the Username and Password the screen in Figure 4 7 appears Figure 4 7 Password Setting Web Page Screen Notice Up to 8 characters is allowed for the username and...

Page 21: ...ure 4 8 Factory Default Web Page Screen Press Factory Default button to take affect The following screen in Figure 4 9 appears and then another Web page login screen with default setting will show up...

Page 22: ...re upgrade of the Web Smart Switch the screen in Figure 4 10 appears Figure 4 10 Firmware Update Web Page Screen Press Update button for start the firmware upgrade process the screen in Figure 4 11 4...

Page 23: ...2 Firmware Update Web page Screen Then the following screen appears press Browser button to find the firmware location administrator PC the screen in Figure 4 13 appears Figure 4 13 Firmware Update We...

Page 24: ...14 Firmware Update Web Page Screen When firmware upgrade process is completed then the following screen appears please wait for a while for system reboot After device reboot then can use the latest fi...

Page 25: ...en in Figure 4 16 appears Figure 4 16 Reboot Web Page Screen Press Reboot button to reboot the Web Smart Switch the screen in Figure 4 17 appears After device reboot completed the Web login screen app...

Page 26: ...een Objects Object Description Port Configuration Allow to configure each port of Web Smart Switch Explained in section 4 3 1 Port Mirroring Allow to use port mirroring function of Web Smart Switch Ex...

Page 27: ...ous speed duplex mode from one specific port of Web Smart Switch the available options are shown as below Auto Negotiation 1000Full 1000Mbps Port Only 100Full 100Half 10Full 10Half Default mode is Aut...

Page 28: ...ay current speed mode from each port of the Web Smart Switch Flow Control Display current flow control status from each port of the Web Smart Switch Setting Status Display per port Current Setting Sta...

Page 29: ...Screen Objects Object Description Monitored Packets Provide disable and enable the Port Mirroring function the available options are Disable RX TX TX RX Default mode is Disable Destination Port The de...

Page 30: ...th Control Screen Objects Object Description Port Indicate port 1 to port 4 Tx Rate Provide No Limit 1Mbps 2Mbps 4Mbps 8Mbps 16Mbps 32Mbps 64Mbps different transmit rate for bandwidth control function...

Page 31: ...descriptions the Broadcast Storm Control objects of Web Smart Switch Figure 4 22 Broadcast Storm Control Web Page Screen Table 4 7 Descriptions of the Broadcast Storm Control Screen Objects Object De...

Page 32: ...erent type of Ethernet traffic counter mode the available options are shown as below Receive Packet Transmit Packet collision Count Transmit Packet Drop Packet Receive Packet CRC error Packet Receive...

Page 33: ...nknown sources VLAN can also provide a level of security to your network IEEE 802 1Q VLAN will only deliver packets between stations that are members of the VLAN Any port can be configured as either t...

Page 34: ...ets are forwarded according to the VID contained within the tag Tagged packets are also assigned a PVID but the PVID is not used to make packet forwarding decisions the VID is Tag aware switches must...

Page 35: ...ng Web Page Screen Table 4 9 Descriptions of the VLAN Setting Screen Objects Object Description VLAN Mode Provide different VLAN operation mode the available options are shown as below No VLAN 802 1Q...

Page 36: ...e 802 1Q VLAN from VLAN from the VLAN Mode and press Apply button to enable the 802 1Q VLAN function The screen in Figure 4 25 4 26 appears and Table 4 10 description the 802 1Q VLAN objects of Web Sm...

Page 37: ...ific port as member port from different 802 1Q VLAN groups Apply button Press this button for save current configuration of Web Smart Switch Per Port Setting Allow to define per port UnTag Tag Uplink...

Page 38: ...ased VLAN from VLAN from the VLAN Mode and press Apply button to enable the port based VLAN function The screen in Figure 4 28 4 29 appears and Table 4 12 description the Port Based VLAN objects of We...

Page 39: ...mum 8 characters allow Port Indicate port 1 to port 4 and port G1 port G2 Member Allow to click specific port as member port from different port based VLAN groups Apply button Press this button for sa...

Page 40: ...Figure 4 30 appears and Table 4 13 description the MTU VLAN objects of Web Smart Switch Figure 4 30 MTU VLAN Configuration Web Page Screen Table 4 13 Descriptions of the MTU VLAN Setting Screen Objec...

Page 41: ...creen Table 4 14 Descriptions of the QoS Setting Screen Objects Object Description Priority Mode Provide three different Priority polices on Web Smart Switch Explained in section 4 5 1 Class of Servic...

Page 42: ...Mode Web Page Screen Table 4 15 Descriptions of the Priority Mode Screen Objects Object Description Priority Mode Provide three different Priority polices on Web Smart Switch the available options are...

Page 43: ...tag value define IEEE 802 1p priority value from VLAN tag High Priority User priority values 4 7 Low Priority User priority values 0 3 Object Description Enable High Priority Allow to disable or enabl...

Page 44: ...S DSCP Value High Priority EF DSCP 46 101110 AF11 DSCP 10 001010 AF21 DSCP 18 010010 AF31 DSCP 26 011010 AF41 DSCP 34 100010 Low Priority Other DSCP values DSCP Differentiated Services Code Point EF E...

Page 45: ...QoS Configuration of Web Smart Switch the screen in Figure 4 34 4 35 appears and Table 4 17 descriptions the TCP UDP Port Based QoS Configuration of Web Smart Switch Figure 4 34 TCP UDP Port Based Qo...

Page 46: ...TPS 443 Provide F I F O Discard Low High options MSN 1863 Provide F I F O Discard Low High options XRD_RDP 3389 Provide F I F O Discard Low High options QQ 4000 8000 Provide F I F O Discard Low High o...

Page 47: ...Web Smart Switch Figure 4 36 Security Filter Web Page Screen Table 4 18 Descriptions of the Security Filter Web Page Screen Objects Object Description MAC Address Filter Allow define three MAC Address...

Page 48: ...ut three MAC Address on per port of Web Smart Switch Select Port Allow to select port 1 to port 4 and port G1 port G2 Binding Allow to Disable or Enable the binding function on each port of Web Smart...

Page 49: ...ction introduces detail information of TCP UDP Filter of Web Smart Switch the screen in Figure 4 38 appears and Table 4 21 descriptions the TCP UDP Filter Configuration of Web Smart Switch Figure 4 38...

Page 50: ...erent Protocol for define the TCP UDP Filter policy FTP 20 21 SSH 22 TELNET 23 SMTP 25 DNS 53 TFTP 69 HTTP 80 8080 POP3 110 NEWS 119 SNTP 123 NetBIOS 137 139 IMAP 143 220 SNMP 161 162 HTTPS 443 MSN 18...

Page 51: ...Object Description Output Queue Aging Time Allow define the Output Queue Aging Time of Web Smart Switch the available options are Disable 200ms 400ms 600ms and 800ms Default mode is Disable VLAN Stri...

Page 52: ...ter choose this function and the following screen appears in Figure 4 40 4 41 Please press Logout button to take effect and Login Web Screen appears Please re login the Web Smart Switch for further ma...

Page 53: ...do the complete error checking before transmission Therefore no error packets occurrence it is the best choice when a network needs efficiency and stability The Ethernet Switch scans the destination...

Page 54: ...nk LED is lit but the traffic is irregular Solution Check that the attached device is not set to dedicate full duplex Some devices use a physical or software switch to change duplex modes Auto negotia...

Page 55: ...4 BI_DC BI_DD 5 BI_DC BI_DD 6 BI_DB BI_DA 7 BI_DD BI_DC 8 BI_DD BI_DC 10 100Mbps 10 100Base TX RJ 45 Connector pin assignment Contact MDI Media Dependant In terface MDI X Media Dependant Interface Cr...

Page 56: ...n assignment and color as above picture before deploying the cables into your network A 3 100Mbps 100Base FX SMI type connector The FSD 624SF is using Optolock POF connector that is mostly being used...

Page 57: ...nect the POF cable to the POF connector the screen appears in following Figure A 4 Optolock POF connector installation Pull in the Optolock POF connector and the screen in following screen appears Fig...

Page 58: ...regarding the EMC the following standards were applied Conducted Radiated EN 55022 1998 A1 2000 A2 2003 Harmonic EN 61000 3 2 2000 Flicker EN 61000 3 3 1995 A1 2001 Immunity EN 55024 1998 A1 2001 A2...

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