Appendix B: Troubleshooting & FAQ
Question
Answer or Resolution
Features
The video and audio codec
is adopted in the ICA-312.
The ICA-312 utilizes MPEG-4 and M-JPEG dual compression to
providing high quality images. Where MPEG-4 is a standard for
video compression and M-JPEG is a standard for image
compression.
The audio codec is selectable by either AMR or G.726 compression.
The maximum number of
users access ICA-312
simultaneously.
The maximum number of users is 10. However, it also depends on
the total bandwidth accessed to this device from clients. The data
throughput of the device is around 20~25Mbps. Therefore, the
actual number of connected clients is varying by settings of
resolution, codec type, frame rate and bandwidth. Obviously, the
performance of the each connected client will slow down when many
users are logged on.
The ICA-312 can be used
outdoors or not.
Yes, this ICA-312 is weatherproof. However, it might need to be
equipped with a weatherproof case for better performance.
Install ICA-312
The network cabling is
required for the ICA-312.
The ICA-312 uses Category 5 UTP cable allowing 10 and/or 100
Base-T networking.
The ICA-312 will be
installed and work if a
firewall exists on the
network.
If a firewall exists on the network, port 80 is open for ordinary data
communication. This HTTP port and Video/Audio streaming ports
needs to be opened on the firewall.
The username and
password for the first time
or after factory default reset
Username =
admin
and leave password blank.
Note that it’s all case sensitivity.
Forgot the username and
password
Follow the steps below.
1.
Restore the factory default setting by press pressing and holding
down more than 3 seconds on ICA-312.
2.
Reconfigure the ICA-312.
Forgot the IP address of
the ICA-312.
Check IP address of ICA-312 by using the IPWizard.exe program.
IPWizard program cannot
• Re power the ICA-312 if cannot find the unit within 1 minutes.
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