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23

Dome Q2 Display

QUICK LINKS

Contents

Index

Regulatory Information

Product Information

Warranty

GETTING STARTED

About the Q2 Display

Check Package Contents

Identify Components

Position the Display

Desk Stand Features

INSTALLING THE DISPLAY

Check System Requirements

Determine Chipset Installed

Install EX2 Controller

Connect Cables

Install Display Driver

Adjust Display Properties

OPERATING THE DISPLAY

Front-Panel Controls

Screen Adjustments

Dome CXtra Software

APPENDIXES

Troubleshooting

Specifications

Video Modes

USB Connections

Power Management System

Driver Removal

Gallery

Troubleshooting

Problem

Possible Solution

Computer does not restart properly after 
installation of EX2 controller 

Verify that the installation instructions were followed correctly.

Check that the controller is properly connected to the display. Make sure 
a single display is connected to DVI port #1.

Check the connections to the video and power cables. Secure them as necessary.

Restart your computer in Safe mode. Upon starting, press and hold F8 until you see 
the Windows Advanced Options menu. Use the arrow keys to select Safe Mode, and 
press Enter.

Check the system configuration of the operating system for the interrupt assignment.

No image appears

Check that the power cord is securely connected to the display port and to 
the grounded outlet.

Press the Power button to turn on the display.

Move the mouse or strike a key on the keyboard to awaken the display from 
power-saving mode.

Check that the display is turned on.

Check that the computer is turned on.

Check that the scanning frequency is in a horizontal range from 31 to 94 kHz and 
a vertical range from 60 to 85 Hz.

Check that the signal cable is securely connected to the display port and to 
the controller board.

–MORE–

Summary of Contents for Dome Q2

Page 1: ...ISPLAY Check System Requirements Determine Chipset Installed Install EX2 Controller Connect Cables Install Display Driver Adjust Display Properties OPERATING THE DISPLAY Front Panel Controls Screen Ad...

Page 2: ...out notice Planar provides this information as reference only Reference to other vendors product does not imply any recommendation or endorsement This document contains proprietary information protect...

Page 3: ...Gallery Contents Regulatory Compliance iv Product Information vi 1 Getting Started About the Dome Q2 Display 1 Check the Package Contents 2 Identify the Components 3 Position the Display 6 Desk Stand...

Page 4: ...used in accordance with the instruction may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equi...

Page 5: ...XES Troubleshooting Specifications Video Modes USB Connections Power Management System Driver Removal Gallery Canadian DOC Notice This Class B digital apparatus meets all requirements of the Canadian...

Page 6: ...o a grounded power outlet Do not use overloaded outlets or extension cords Replace any cord or cable that is frayed or damaged with another of the same type and rating as supplied by Planar The safety...

Page 7: ...Otherwise the active matrix LCD screen could be damaged permanently Store the display in an environment with a temperature range from 20 to 65 degrees Celsius Storing your display outside this range...

Page 8: ...ubstance to a clean nonabrasive cloth and then wipe the screen and display case Cleaners applied directly to the display could leak inside the display case and cause damage To clean the display 1 Swit...

Page 9: ...el controls to adjust screen parameters with built in OSD menus See sidebar Has VESA standard for optional wall mounting The EX2 controller supports the AGP 3 0 standard for communication between the...

Page 10: ...e Speak with your sales rep if any item is missing or damaged Unpacking and handling tips If any item is missing or damaged notify your sales representative immediately Unpack the Q2 display and its a...

Page 11: ...ions of the front panel back panel and side panel to identify display controls and ports Front panel 1 2 3 4 5 6 7 8 9 Legend 1 LCD screen A 20 1 inch AMLCD Supports resolutions up to 1600 x 1200 2 De...

Page 12: ...ermine Chipset Installed Install EX2 Controller Connect Cables Install Display Driver Adjust Display Properties OPERATING THE DISPLAY Front Panel Controls Screen Adjustments Dome CXtra Software APPEND...

Page 13: ...ables Install Display Driver Adjust Display Properties OPERATING THE DISPLAY Front Panel Controls Screen Adjustments Dome CXtra Software APPENDIXES Troubleshooting Specifications Video Modes USB Conne...

Page 14: ...y Position the Display You can adjust the tilt height and orientation of the display to maintain an ergonomic and comfortable viewing position Select a suitable workspace for the display You need a st...

Page 15: ...Desk Stand Features With the desk stand you can reposition the height of your display neatly tuck away cords and cables and expand the configuration of your display system with an additional USB hub S...

Page 16: ...ardware issue The motherboard on your computer must have an AGP Pro slot available for the EX2 controller The correct AGP GART chipset driver for the motherboard must also be installed The EX2 control...

Page 17: ...etermine the Chipset Installed You must install the correct AGP chipset driver before you install the EX2 controller and driver To check the motherboard chipset installed on your computer 1 Right clic...

Page 18: ...l the controller 1 Turn off your computer and all peripherals Disconnect all cables from the back of your computer Leave the power cord plugged in for grounding 2 Remove the computer cover 3 Remove an...

Page 19: ...ing Specifications Video Modes USB Connections Power Management System Driver Removal Gallery 5 Insert the EX2 controller into the AGP slot align the connector pins and press the board down until it i...

Page 20: ...moval Gallery 7 Secure the mounting bracket 8 Reattach the computer cover and the peripherals A connects to EX2 controller B C Legend A Connector to the EX2 controller B Connector to the computer powe...

Page 21: ...lug the power cord into the power connector on the interface plate 4 Plug the other end of the DVI cable into the video port on the installed EX2 controller Use DVI port 1 if you are installing only o...

Page 22: ...Follow the onscreen instructions to complete the installation Planar recommends that you select the Express installation option 6 When the Setup complete message appears select Yes I want to restart m...

Page 23: ...Information tab to retrieve controller specific hardware and driver information Also use the dialog box to make changes to the video settings or to set up a dual display configuration To set the displ...

Page 24: ...drag the slider to set the resolution 3 Click the Advanced button and select the Monitor tab 4 Under Refresh Frequency Screen Refresh Rates in Windows XP set the refresh rate 5 Click Apply 6 Click OK...

Page 25: ...position and language and transparency This display is originally manufactured as a dual mode display able to operate in either analog or digital mode Thus some front panel controls may not be releva...

Page 26: ...ness language and transparency and horizontal and vertical positions of the display screen To adjust the display screen 1 Press the Menu button The main menu of the OSD appears 2 To access a control n...

Page 27: ...ments Dome CXtra Software APPENDIXES Troubleshooting Specifications Video Modes USB Connections Power Management System Driver Removal Gallery 19 Dome Q2 Display Brightness When you highlight the Brig...

Page 28: ...Install EX2 Controller Connect Cables Install Display Driver Adjust Display Properties OPERATING THE DISPLAY Front Panel Controls Screen Adjustments Dome CXtra Software APPENDIXES Troubleshooting Spe...

Page 29: ...Install Display Driver Adjust Display Properties OPERATING THE DISPLAY Front Panel Controls Screen Adjustments Dome CXtra Software APPENDIXES Troubleshooting Specifications Video Modes USB Connection...

Page 30: ...llows you to schedule the backlight saver and check for DICOM conformance You can run display acceptance tests including the recommendations of the American Association of Physicists in Medicine Task...

Page 31: ...e controller is properly connected to the display Make sure a single display is connected to DVI port 1 Check the connections to the video and power cables Secure them as necessary Restart your comput...

Page 32: ...the onscreen display Check the display settings in the Control Panel Control Panel Display Settings to see if the frequency or the resolution were changed If so readjust the video card to the recommen...

Page 33: ...display driver found that driver CD that shipped with the display Or download it from Planar Customer Support USB function is inoperative Check that the USB cable is connected securely to the display...

Page 34: ...dialog box Make sure the check box for Extend my Windows desktop onto this monitor is selected Address and interrupt conflicts Ensure that the I O and memory addresses reserved for the controller are...

Page 35: ...t 20 1 inch 51 cm flat panel active matrix TFT LCD Antiglare coating 20 1 inches viewable 0 255 mm pixel pitch Sync input Horizontal frequency 30 to 80 kHz automatic Vertical frequency 56 to 85 Hz aut...

Page 36: ...rast ratio 1000 1 typical Brightness 700 cd m2 typical Signal cable 15 pin to 15 pin D sub cable DVI D cable detachable Maximum pixel clock 135 MHz Dimensions and weight with tilt swivel stand Width 4...

Page 37: ...FCC DOC ICES 003 CE DOC SMA C Tick MIC BSMI VCCI Dimensions Length 228 6 mm 9 0 inches Width 108 0 mm 4 25 inches Power requirements 3 3 Volts DC 9 4 Amps 5 Volts DC 0 6 Amps 12 Volts DC 2 0 Amps maxi...

Page 38: ...EX2 Controller Connect Cables Install Display Driver Adjust Display Properties OPERATING THE DISPLAY Front Panel Controls Screen Adjustments Dome CXtra Software APPENDIXES Troubleshooting Specificatio...

Page 39: ...System Driver Removal Gallery Preset Video Modes Whenever possible use the recommended resolution 1600x1200 to obtain the best quality image for your display If required the Q2 display supports the fo...

Page 40: ...ments Dome CXtra Software APPENDIXES Troubleshooting Specifications Video Modes USB Connections Power Management System Driver Removal Gallery Display Controller Video Modes All video modes comply wit...

Page 41: ...that allows you to attach USB devices such as a keyboard or mouse to your display rather than to your computer To use the USB ports 1 Use the USB cable to connect the upstream port on the display or d...

Page 42: ...s Screen Adjustments Dome CXtra Software APPENDIXES Troubleshooting Specifications Video Modes USB Connections Power Management System Driver Removal Gallery Power Management System The Q2 display com...

Page 43: ...se all open applications and temporarily disable any anti virus software that is running on your computer system To remove the display driver 1 Open the Control Panel 2 Open the Add Remove Programs to...

Page 44: ...stalled Install EX2 Controller Connect Cables Install Display Driver Adjust Display Properties OPERATING THE DISPLAY Front Panel Controls Screen Adjustments Dome CXtra Software APPENDIXES Troubleshoot...

Page 45: ...bles 13 power cord 13 power extension cable 11 contents package 2 contrast ratio 1 controller installing 10 11 specification 29 controls display 17 customer support 41 D design features 1 desk stand 3...

Page 46: ...tem 34 master switch 5 screen switch and indicator 3 17 power cord 4 connecting 13 power extension cable connecting 11 precautions cleaning viii installation vii safety vi product information vi R rat...

Page 47: ...display The Planar customer service staff will attempt to correct any minor issues that may be causing the problem Once Planar has determined that you have a non functioning product Planar will arrang...

Page 48: ...fied or removed serial number 3 Warranty is void on any product with damage deterioration or malfunction resulting from the following a Accident misuse neglect fire water lightning or other acts of na...

Page 49: ...S OF TIME LOSS OF PROFITS LOSS OF BUSINESS OPPORTUNITY LOSS OF GOODWILL INTERFERENCE WITH BUSINESS RELATIONSHIPS OR OTHER COMMERCIAL LOSS EVEN IF ADVISED OF THEIR POSSIBILITY OF SUCH DAMAGES 2 ANY OTH...

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