PiXORD P-463 User Manual Download

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Appendix E. Trouble Shooting

No Power

Check power supply connection

Check fuse on the PCB

Check connection between dome and base

No Video

Check camera video output

Check cable (damaged cable)

Check video input connection on monitor

Check 20PIN connection between camera body and base

No Telemetry

Check camera ID switch setting

Check RS-485 cable IN/OUT connection on camera

Check RS-485 cable IN/OUT connection on keyboard

Check if the dome is under Auto Pan mode Please deactivate the Auto Pan

Check if alarm is triggered, Cancel trigger alarm

Poor Focusing

Dusts on dome cover or housing cover. Clean the cover with cotton cloth

126

Summary of Contents for P-463

Page 1: ...PiXORD MPEG 4 Network Dome Camera P 463 463DW 463T User s Manual Version 1 4 Date 03 26 2008 1...

Page 2: ...DEO 30 3 2 VIDEO AND AUDIO RECORDING 33 3 3 VIDEO CONFERENCE 34 4 CONFIGURATION OF WEB BASED USER INTERFACE 37 4 1 CONFIGURATION PREVIEW 37 4 2 CONFIGURATION OF A V SETTING 38 4 3 SETTING EXTERNAL SOU...

Page 3: ...BOARD 101 8 2 INITIAL POWER UP INSPECTION 103 8 3 OPERATING NDC WITH KEYBOARD 103 9 SPECIFICATIONS 113 APPENDIX A UPGRADING THE SOFTWARE 118 APPENDIX B UPGRADE CUSTOM WEB PAGES 121 APPENDIX C EMERGENC...

Page 4: ...not place any object on the connection cable and change the cable if there is damage on cable Violation may cause short circuit fire and injury 9 Make sure ground is well connected to avoid damage cau...

Page 5: ...point to get the best monitoring angle easily via standard browser such as Internet ExplorerTM or NetscapeTM NDC is self contained Web Server Users could access the Network Dome Camera just like brow...

Page 6: ...D Automatic Manual Focus Automatic Manual Iris Control Auto Gain Control Sensitivity adjustable White Balance Control Auto Indoor Outdoor Back Light Compensation RS 485 control interface Up to 64 NDC...

Page 7: ...me As a result combined field yield a frame of high quality image Dynamic Privacy Zone With this function unwanted or prohibited areas within an image can be masked appropriately Preset Scene File Pre...

Page 8: ...Structural Element 7 5 6 4 10 3 8 9 2 1 1 Dome Cover 6 Video In Out Jack 2 Camera Case 7 Power In Jack 3 Ethernet Port 8 Alarm In Out Jack 4 Power Network Status LED 9 RS 485 In Out Jack 5 Audio Line...

Page 9: ...in 2 0mm Require Cable 18 AWG x 2C Video Out BNC Jack Video Signal Output CVBS 1 0Vpp 75 BNC Recommend Data Cable 5C2V Alarm In Out Jack Each NDC contains 6 alarm inputs and 1 alarm output Alarm Input...

Page 10: ...T 1 VW 1 18AWG x 2C UL SPT 2 VW 1 18AWG x 2C UL SUT 105C VW 1 18AWG x 3C The distance between 24Vac PSU and fast dome cannot exceed 200 meters Ethernet Standard IEEE 802 3 10 100 Base T port Power Sta...

Page 11: ...ose Release mode Turn number 1 switch to OFF position to choose Lock mode The NDC has 6 alarm inputs and 1 output which can be set either NC normally close or NO normally open mode Turn number 2 switc...

Page 12: ...ID Address Setting Refer Chart Up to 64 NDC can be serial linking in one system Therefore each dome is addressing by ID switch located at the base of the NDC Below is the address setting for camera 1...

Page 13: ...r installs all ActiveX components used by the device for things such as video display and configuration Macromedia Flash Player necessary for displaying some components of the Web UI The following are...

Page 14: ...2 2 Hardware Installation Indoor Installation Structural Drawing 13...

Page 15: ...Outdoor Installation Structural Drawing Pendant Mounting 14...

Page 16: ...Embedded Mounting False Ceiling 15...

Page 17: ...16...

Page 18: ...Note After dome cover is attached use glass cleaning cloth to clean dome cover Unclean dome cover may affect camera performance 17...

Page 19: ...Attached Mounting Fixed Ceiling 18...

Page 20: ...Note After dome cover is attached use glass cleaning cloth to clean dome cover Unclean dome cover may affect camera performance 19...

Page 21: ...Pendant Mounting External Housing 20...

Page 22: ...21...

Page 23: ...22...

Page 24: ...Note When the NDC is installed inside outdoor housing please don t attach dome cover Violation may affect camera performance 23...

Page 25: ...24...

Page 26: ...gure network cameras and video servers on the LAN This utility is useful for conveniently configuring the network settings of the NDC or for finding a device once the network settings have been modifi...

Page 27: ...ch NDC has a unique Ethernet address MAC address shown on the bottom of the NDC as the serial number S N with 12 digits e g 000429 XXXXXX One final note although the IP Installer is able to find and c...

Page 28: ...N Serial Number 5 Double click the item to open the Property Page dialog box for the selected device or click the menu bar View Property 6 After filling in the properties click Synchronize button to c...

Page 29: ...owser Start your browser and enter the IP Address of your NDC in the Address field The NDC can support Microsoft Internet ExplorerTM and Netscape TM But the voice feature can only be run under Microso...

Page 30: ...will pop up asking if the ActiveX control should be installed Click Yes to start the installation 6 Once the ActiveX installation is complete return the security settings to their original value as n...

Page 31: ...sources 2 3 4 1 The status of the video stream Full Screen Maximizes to view the selected channels into full screen 3 1 Browse Live Video Menu Language Selection The online Web based User Interface c...

Page 32: ...he arrow button and select the preset point from the pull down list for quick view Manual Pan Tilt Click on the 8 directions button to move the camera to that direction Click on the rectangle button t...

Page 33: ...o Status item allows the users to see the current settings of the selected channel It also includes the function for audio control video rotation and record the video audio for the selected channel Se...

Page 34: ...ime To re other channels just repeat step 1 and 2 4 To stop recording select the channel from the tab and then click Manual Recording button again the REC message will d and the recording is stopped B...

Page 35: ...the audio of this video stream Click this button to open the Configuration page Click this button backs to the Home page Control the Video in Location Window PTZ Control To control the dome camera us...

Page 36: ...mote File Name Input the name for the file that recorded from the remote device Cycle Recording This feature determine if the old space should be used or not for the recording Make a check mark in ord...

Page 37: ...onnected to a Video Server select the channel of the Video Server Video Type Select MJPEG or MPEG4 The type must match the external source provided Rotation Rotate the video for view Rotation degrees...

Page 38: ...ol the PTZ device and set the preset points On Screen Display Set the text and location to display on the video Network Settings Functions Description General Assign an IP Address and configure the re...

Page 39: ...e or snapshot sent by event trigger Others Functions Description Live Returns to the Live Video display Reboot Close the Web browser and reboots the device 4 2 Configuration of A V Setting Basic A V S...

Page 40: ...ction are as follows 64Kbps recommended settings are QSIF FPS 10 128Kbps recommended settings are QSIF FPS 15 256Kbps recommended settings are SIF FPS 10 512Kbps recommended settings are SIF FPS 15 76...

Page 41: ...r P or I frames plus some additional data They have a much higher compression ratio than I frames I frame only mode has very little compression resulting in large file sizes I frame and P frame mode o...

Page 42: ...om 100 to 100 Rotation Rotation degrees run from 0 to 270 degrees for a permanent digital position 0 0 degree 1 90 degrees 2 180 degrees 3 270 degrees Load Default Click this button to set the image a...

Page 43: ...ideo Server select the channel of the Video Server Username Password Enter the respective Username and Password if applicable If no user has been set for the device the default value should be root an...

Page 44: ...e functions Setting ID for NDC Select an ID number to match the ID address set by the dome camera Managing Preset Points Managing the Preset Points for quick view and auto pan Setting the ID for Netwo...

Page 45: ...Click button to open the iris and reduce glare Auto iris Click the arrow button beside Auto Iris the lens will automatically adjust itself for optimum iris 180o Revolve The viewing angle will turn 180...

Page 46: ...nt Click on Remove button will erase all 128 preset points Setting Preset Speed Click on the arrow button and select the desired value from the pull down list Setting Preset Dwell Time Click on the ar...

Page 47: ...of the 16 preset points before Auto Scanning The first 16 preset points are separated into 4 groups Preset group must be set for the auto pan reference Group 1 includes 1st 2nd 3rd and 4th preset poin...

Page 48: ...ly to produce color image When light drops below 10 Lux IR Cut Filter switches OUT automatically to produce monochrome image Under monochrome mode sensitivity is increased to 0 01 Lux and can be used...

Page 49: ...9 and Note The maximum display block area is 12X4 characters String length longer than 12 will feed to next line and total 4 lines are available More than 4 lines will strip off OSD Coordinate X Y To...

Page 50: ...is connected This device traffic to Internet should go through Gateway if not setting this only Intranet LAN can be accessed DNS Address 1 2 and 3 The DNS server IP address used for resolving domain...

Page 51: ...easy memorized name such as http demo ddns pixord com instead of http 61 220 235 172 This service could be useful when the NDC is located behind Dial up ADSL or IP sharing devices which does not have...

Page 52: ...st e g it may configure to redirect Internet HTTP port 80 request to Intranet port 8000 then in this case we must configure the Router Incoming Port to 80 and inside the NDC Network settings should se...

Page 53: ...d the procedure is as below Configure the ADSL router with PPPoE enable LAN IP 192 168 0 254 and subnet mask 255 255 255 0 1 Assign the ADSL router s virtual server with service port 80 to server IP 1...

Page 54: ...Description Useful as an administrative identifier Does not affect the operation of the device Location Useful for identifying the position of the device Does not affect the operation of the device Mo...

Page 55: ...and time by clicking on the arrow button beside each field and select the value from the pull down list Click on Apply button to save the configuration Time Zone Click on the arrow button and select t...

Page 56: ...in General group can be configured to have limited permission to operate the device Delete User To remove a user select the user from the list and then click on Delete User button Note Totally 10 user...

Page 57: ...Firmware Upgrade Upgrading firmware To upgrade firmware first browse the folder where you have placed the newest firmware After finding the path then click on Update to upgrade the device 56...

Page 58: ...a checkmark on either FTP Image Mail Image or on all of them to determine what action should be taken when the event is triggered FTP Image Send the image to the configured FTP site when event is tri...

Page 59: ...Use mouse to drag out a detection area on the video 2 Left click the area and drag the c Right click the area and selec orner to change the size 3 t 4 e click OK and click Property Check Enabl Apply...

Page 60: ...ail receiver Mail Server Enter the mail server name or IP address Authorization Disable or enable the security for mail aut Account ID and Password Enter the user name and password for th ge checkbox...

Page 61: ...e OSD Setup Menu In Configuration A V Settings PTZ Settings page click on OSD Enter to call out the SETUP MENU Functions List 1 Factory Default Setting 2 Auto Gain Control Selection 3 Sensitivity Enha...

Page 62: ...ection 1 Click the Down button to select next item 2 Click the Up button to select previous item 3 Click the Left or Right button to make selection To Exit Setup Menu Click ESC button Setup Initialize...

Page 63: ...inish or click Up or Down button to select next item Sensitivity Up Enhancement Sensitivity Up function allows user to select different Video Gain Y Gain control Factor Default is AUTO AUTO System aut...

Page 64: ...an be selected for BLC Factory Default is Center 1 Click OSD Enter to recall OSD Setup Menu 2 Click the Up or Down button to select 5th item BLC Region on menu 3 Click Left or Right button to make sel...

Page 65: ...peed than ATW without an operation or other limitations Indoor Fix mode White Balance suitable for 3200K color temperature environment Outdoor Fix mode White Balance suitable for 6400K color temperatu...

Page 66: ...8 levels of Gamma Brightness can be adjusted Factory Default is 4 1 Click OSD Enter to recall OSD Setup Menu 2 Click the Up or Down button to select 9th item Gamma on menu 3 Click Left or Right butto...

Page 67: ...orrection Slice level 16 levels Factory Default is 8 12 VAPSL Vertical Aperture Correction Slice level 8 levels Factory Default is 4 13 HAPGL Horizontal Aperture Correction Low Band Gain level 4 level...

Page 68: ...ed manual iris speed under lens control user has to click Lens Speed button before operation otherwise manual iris speed will be MEDIUM as default To switch back to MEDIUM manual iris speed simply cli...

Page 69: ...Shot 4 Click ESC button to exit menu when finish or click Up or Down button to select next item After Auto Focus is selected user has to click the arrow button beside Auto Focus to activate auto focus...

Page 70: ...TO AUTO IR Cut filter auto switch according to Lux level When light is over 5 Lux IR Cut filter auto switch in and produce color image When light drops below 3 Lux IR Cut filter auto switch out and pr...

Page 71: ...In Configuration A V Settings PTZ Settings page click on OSD Enter to call out the SETUP MENU You can use the following buttons on the OSD Setup Menu Up Down Left and Right buttons Move the cursor on...

Page 72: ...ETUP MENU 2 Position the cursor beside SPECIAL FUNCTION and click OSD Enter to enter SPECIAL FUNCTION menu 3 Position the cursor beside PRIVACY ZONE and select ON or OFF by clicking the Left or Right...

Page 73: ...ent setting data 9 If DEL is selected and click OSD Enter privacy zone setting is canceled and return to PRIVACY ZONE SET menu 10 After set up the privacy zone position the cursor beside RET and click...

Page 74: ...al LPF s impulse response is approximated by a curve which is folded into the original signal to create an interpolation signal It provides images with increased resolution compared to linear interpol...

Page 75: ...and the low brightness zone control selected in LOW Lux MODE to control the exposure time AE Shut AE SHUT The electronic shutter speed is fixed while the mechanical iris and the low brightness zone co...

Page 76: ...as follows 2 Position the cursor beside SHUT SPD MAX and select maximum shutter speed by clicking the Left or Right button Low Lux Mode Setting The purpose of Low Lux Mode parameters is to improve lo...

Page 77: ...shutter control after the maximum gain value reached Slow AGC Activates both low speed shutter control and AGC control When UMS zones are set low speed shutter control is activated first then switche...

Page 78: ...77...

Page 79: ...e BACK LIGHT and select ON or OFF by clicking the Left or Right button Click OSD Enter to display the BLC SETTING menu 2 Position the cursor beside BLC MODE and select required back light compensation...

Page 80: ...T and click OSD Enter to return to CAMERA SETUP MENU Expose Mode AE Shutter Setting Position the cursor beside Expose Mode AE Shut and click OSD Enter to enter Expose Mode AE SHUT 1 Position the curso...

Page 81: ...SHUT Select shutter speed by clicking the Left or Right button Shutter Speed Mode changes as follows White Balance Setting WHITE BAL Auto Tracing White Balance Mode ATW Position the cursor beside WHIT...

Page 82: ...MWB by clicking the Left or Right button 2 Click OSD Enter to enter MWB Setting 3 Click Iris button to shift to higher color temperature and click Iris button to shift to lower color temperature 4 Cli...

Page 83: ...s as follows PRESET mode pre set gamma curves can be selected Active 1 the gamma curve is changed automatically from the Y Signal histogram This mode is effective when there is backlight Active 2 the...

Page 84: ...owing figures is the border of gamma and KNEE Active 2 Contrast Improvement Active 2 automatically compresses the low areas of the gamma curve and raises the high areas according to the brightness his...

Page 85: ...TAL Position the cursor beside PEDESTAL adjust the pedestal Level black level by clicking the Left or Right button Aperture Level Setting APERTURE GAIN Position the cursor beside APERTURE GAIN adjust...

Page 86: ...F by clicking the Left or Right button This mode rotates the image 180 degrees FLIP Function Position the cursor beside FLIP and select ON or OFF by clicking the Left or Right button This mode reverse...

Page 87: ...he cursor beside FACTORY INIT and click OSD Enter The camera is reset to the factory preset parameters 6 4 Lens Control Display the Lens Control Menu Position the cursor beside LENS CONT and click OSD...

Page 88: ...e When light drops below 10 Lux IR Cut Filter switches OUT automatically to produce monochrome image Under monochrome mode sensitivity is increased to 0 01 Lux and can be used with IR illuminators IR...

Page 89: ...can be set via an on screen display OSD setup menu 7 1 Call Out the OSD Setup Menu In Configuration A V Settings PTZ Settings click OSD Enter to call out the SETUP MENU Function List 1 Factory Defaul...

Page 90: ...23 VAPG 24 VHAPG Setup Menu Item Selection 1 Click the DOWN button to select next item 2 Click the UP button to select previous item 3 Click the LEFT or RIGHT button to make selection To Exit Setup M...

Page 91: ...veillance the chosen area Under tracking mode NVC will keep following any moving object detected in the surveillance area 1 Click OSD Enter to recall OSD Setup Menu 2 Click the Up or Down button to se...

Page 92: ...recall OSD Setup Menu 2 Click the Up or Down button to select RET Mode on menu 3 Click Left or Right button to make selection Off Home SEQ Home With tracking off when the RET time is up the device wi...

Page 93: ...Gain Control There are 3 different AGC levels can be selected Low 8dB Medium 22dB High 36dB Different AGC levels may make different camera performance under low light environment Factory Default AGC...

Page 94: ...select 3rd item SENS UP on menu 3 Click Left or Right button to make selection Auto On Off 5 Click ESC button to exit menu when finished or click Up or Down button to select next item Back Light Compe...

Page 95: ...lick ESC button to exit menu when finished or click Up or Down button to select next item Flickerless Flickerless function can be turned on or off Default is OFF When ON is selected Shutter Speed will...

Page 96: ...uitable for 3200K color temperature environment Outdoor Fix mode White Balance suitable for 6400K color temperature environment 1 Click OSD Enter to recall OSD Setup Menu 2 Click the Up or Down button...

Page 97: ...Fast 4 Click ESC button to exit menu when finish or click Up or Down button to select next item Zoom Speed 1 Click OSD Enter to recall OSD Setup Menu 2 Click the Up or Down button to select Zoom spd o...

Page 98: ...Up or Down button to select next item Focus Set 1 Click OSD Enter to recall OSD Setup Menu 2 Click the Up or Down button to select Focus Set on menu 3 Click Left or Right button to make selection Aut...

Page 99: ...N automatically to produce color image When light drops below 10 Lux IR cut filter switches to OUT automatically to produce monochrome image Under monochrome mode sensitivity is increased to 0 01 Lux...

Page 100: ...ion 0 7 4 Click ESC button to exit menu when finish or click Up or Down button to select next item Pedestal 16 levels of Pedestal can be adjusted Factory Default is D 1 Click OSD Enter to recall OSD S...

Page 101: ...vel 4 levels Factory Default is 2 22 HAPGH Horizontal Aperture Correction High Band Gain level 4 levels Factory Default is 2 23 VAPG Vertical Aperture Correction Gain Control 16 levels Factory Default...

Page 102: ...y means future expansion is easily facilitated 8 1 NDC and Keyboard Single dome configuration One NDC connects to one P 2653 or P 2654 Telemetry control is sent via twisted pair between NDC and Keyboa...

Page 103: ...d or a matrix and splits the single data line into 4 separate data lines One keyboard can control up to 64 cameras RS 485 Connection Between PIH 804 Data Distributor and NDC 1st output TXDI1 of PIH 80...

Page 104: ...cancels it 8 3 Operating NDC with Keyboard Manual Operation Pan Tilt Control To control the pan and tilt movement of the dome simply use the joystick on the keyboard to pan the camera left push the jo...

Page 105: ...t monitor before camera selection Please refer to matrix system user manual Zoom Lens Control To Zoom In Push ZOOM IN key The viewing angle becomes narrower and target will become enlarged on the scre...

Page 106: ...O FOCUS key The lens will automatically adjust itself for optimum focus PIH 801 keyboard LCD displays F M Iris Control The purpose of iris control is to adjust brightness on target It can be set as Au...

Page 107: ...down to the end release the joystick and quickly push joystick down twice to flip the camera 180 o horizontally Preset Positions Setting Each dome can have 128 individual preset points Each preset sto...

Page 108: ...s When set up preset point using manual focus will provide both clarity and stability of image 5 Setting Preset Speed The speed the dome travels to that preset position can be adjusted from 1 o to 255...

Page 109: ...ush key 1 followed by F3 key two beeps will be heard confirming that data is stored PIH 801 When PIH 801 is used there is no need to perform data saving step for 1st 16th preset For 17th 128th presets...

Page 110: ...Push key 1 followed by F4 key Example PIH 800II PIH 801 To set Group 1 1 F4 1 F4 To set Group 2 3 1 2 F4 2 3 F4 To set Group 3 4 3 4 F4 3 4 F4 To set Group 1 2 3 1 2 3 F4 1 2 3 F4 To set Group 2 3 4 2...

Page 111: ...D will be off When use PIH 801 LCD will display F M If the Auto Pan is activated no other commands can be sent to that dome but other dome can still be selected and operated manually To select call ou...

Page 112: ...alarm is triggered the dome will go to the relevant position at 360o sec and the keyboard will audio alert the user until it is canceled manually To manually cancel the alarm trigger Push ALARM RESET...

Page 113: ...to Common will be open and NO contact to common will be close Alarm output will be back to the condition before alarm 10 seconds after the last alarm is triggered When alarm response mode is set to R...

Page 114: ...9 Specifications 113...

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Page 119: ...efore doing the following procedures otherwise some occasional internal conflicts may endanger the Flash devices 3 Start the FTP session and log in to the NDC For example in our case for Windows98 Ent...

Page 120: ...r root Password enter pass as default 230 User root logged in ftp bin 200 Type set to I ftp put flash bin 200 PORT command successful 150 Opening BINARY mode data connection for flash bin 226 Transfer...

Page 121: ...atistics for 192 168 0 200 Packets Sent 13 Received 5 Lost 8 61 loss Approximate round trip times in milliseconds Minimum 0ms Maximum 2ms Average 0ms Control C C temp C Note Flash products can become...

Page 122: ...ideo requests from other station 2 Download complete web pages For backup purpose we should download the complete built in contents before updating The pages layout is described as below 3 0 0 WWW Mai...

Page 123: ...ter processing about 30 seconds the NDC will restart automatically and complete the web content updating Now you can open the browser to see the new web content Note The limitation of overall size of...

Page 124: ...address of the device will back to 192 168 0 200 Procedures as below 1 Turn off the power by plugging out the power connector 2 Disassemble the dome until the PCB is appeared 3 Use a plastic or wood o...

Page 125: ...Closer FOCUS NEAR Auto Focus LED off Auto Focus AUTO FOCUS Auto Focus LED on Open Iris IRIS O Auto Focus LED off Close Iris IRIS C Auto Focus LED off Auto Iris AUTO IRIS Auto Focus LED on 180o Horizon...

Page 126: ...D display F M Auto Focus AUTO FOCUS LCD display F A Open Iris IRIS O LCD display I M Close Iris IRIS C LCD display I M Auto Iris AUTO IRIS LCD display I A 180 o Horizontal Instant Flip 180 o REV Set o...

Page 127: ...on on monitor Check 20PIN connection between camera body and base No Telemetry Check camera ID switch setting Check RS 485 cable IN OUT connection on camera Check RS 485 cable IN OUT connection on key...

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