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PIXELHUE Flex-View F4, User Manual

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Flex-View Event Presentation Switching Solution 
User Manual 

4 Overview 

 

www.pixelhue.com 

7 

 

4 

Overview   

About This Chapter 

This chapter is designed to introduce you to PIXELHUE flex-view event presentation 
switching solution. 

Overview 

 

Solution Overview 

 

Control Overview 

 

Initial Inspection 

Summary of Contents for Flex-View F4

Page 1: ...Flex View Event Presentation Switching Solution Flex View Event Presentation Switchers Event Management Software Triton Event Controller User Manual...

Page 2: ...uate and implement any suggestions This document could contain technical inaccuracies or typographical errors Changes are periodically made to the information in this document these changes are incorp...

Page 3: ...al Safety 5 2 5 Plug Types 5 3 Terms and Definitions 6 4 Overview 7 4 1 Solution Overview 8 4 2 Control Overview 9 4 3 Initial Inspection 9 5 Hardware Introduction 10 5 1 F8 11 5 1 1 Front Panel 11 5...

Page 4: ...een 49 6 2 2 Main Menu 51 6 3 F4 Lite 60 6 3 1 Home Screen 60 6 3 2 Use Menu System 61 6 3 3 Main Menu 62 7 Event Management Software Triton 69 7 1 Introduction 70 7 1 1 Obtaining Software 70 7 1 2 In...

Page 5: ...5 How to add layers 126 8 6 6 How to save and load presets 128 9 Maintenance and Update 129 9 1 Device Maintenance 130 9 1 1 Card Installation and Replacement 130 9 1 2 Power Supply Replacement 130 9...

Page 6: ...Flex View Event Presentation Switching Solution User Manual 1 General www pixelhue com 1 1 General Overview About This Manual Change History Symbols and Pictures...

Page 7: ...ted the power modules for the F series products V 1 0 0 2021 1 6 First release 1 3 Symbols and Pictures Symbol Overview Danger Indicates a hazard with a high level of risk which if not avoided will re...

Page 8: ...lex View Event Presentation Switching Solution User Manual 2 Safety www pixelhue com 3 2 Safety Overview General Considerations Safety Standards Equipment Safety Instructions Personal Safety Plug Type...

Page 9: ...Do not place the equipment in a strong electromagnetic environment 2 3 2 Operation Requirements Only trained technicians may repair the equipment Save the packing boxes and materials for future stora...

Page 10: ...r connect it to the ground Place the equipment in a stable position to prevent personal injury caused by dropping Ensure that the wires are not exposed Please repair or replace the wires in a timely m...

Page 11: ...fect Cut Cut is an action of sending the PVW content to PGM directly without any transition effect T Bar T bar is a lever that manually controls the progress of sending PVW to PGM LOGO LOGO is a speci...

Page 12: ...ution User Manual 4 Overview www pixelhue com 7 4 Overview About This Chapter This chapter is designed to introduce you to PIXELHUE flex view event presentation switching solution Overview Solution Ov...

Page 13: ...ectly import while on site and migrate between different devices This software is easy to master and a sophisticated yet user friendly interface guides you from beginning to end of any kind of event w...

Page 14: ...you to uniformly manage and control the flex view series switchers The software consists of several menus and tabs that allow you to configure the devices inputs outputs screens and layers as well as...

Page 15: ...olution User Manual 5 Hardware Introduction www pixelhue com 10 5 Hardware Introduction About This Chapter This chapter is designed to introduce you to the flex view series switchers in detail Overvie...

Page 16: ...LED bar is provided for indicating device startup status and a USB port is provided for firmware update F8 front panel 1 Chassis handles L R 4 Touchscreen 2 PIXELHUE logo 5 USB port 3 Power button 6...

Page 17: ...ting files by using a USB drive Note It is recommended you use the mainstream USB drive on the market for a better using experience such as Kingston USB drive Ribbon LED A fashionable ribbon LED is de...

Page 18: ...stalled into the designated slots as illustrated in the above figure Installing a card into an incorrect slot will cause device failure Note An LED work light is located on the top of all the cards Fo...

Page 19: ...is card can be configured as MVR connectors with a fixed resolution of 1920 1080p 60Hz Expansion Card An expansion slot is provided for you to customize different cards according to your requirements...

Page 20: ...d to the power supply unit Control Card The control card provides an Ethernet port two type A USB ports a type B USB port a Genlock connector with loop through a control UI connector and a pinhole res...

Page 21: ...is handles L R 4 Touchscreen 2 PIXELHUE logo 5 USB port 3 Power button 6 Ribbon LED Chassis Handles Two handles are provided for easy installation and transportation Power Button To power on the devic...

Page 22: ...t 5 2 2 Rear Panel The F4 rear panel provides up to 15 card slots for installing a variety of input output and other cards You can easily customize your own system with different cards to match your p...

Page 23: ...he following connectors 4K connector HDMI 2 0 Up to 4K2K 60 4 4 4 8 bit DL connector HDMI 1 4 dual link DVI Up to 4K1K 60Hz 4 4 4 10 bit SL connector HDMI 1 3 single link DVI 3G SDI Up to 2K1K 60Hz 4...

Page 24: ...power supply works normally Flashing green The AC power is applied to the power supply unit and the standby voltage is available Orange The power supply fails or is disconnected Flashing orange Warnin...

Page 25: ...the Genlock signal to another downstream device Control UI An HDMI connector is reserved Reset A pinhole button is provided to reset the device Hold down the button to reset the device 5 3 F4 Lite 5...

Page 26: ...r to 6 3 F4 Lite Navigation Buttons The navigation buttons include the following two controls Knob Rotate the knob to scroll through the menu items on the LCD screen or adjust a parameter value Press...

Page 27: ...on the inner sides of the chassis lateral plates For details please refer to LED Work Lights Input Cards The F4 Lite provides up to 8 input card slots that can accommodate 8 input cards The input card...

Page 28: ...s are designed to provide adequate light for rear panel operations The lights are provided with two switches red on both sides of the rear panel as shown below Rear panel LED work lights Power Connect...

Page 29: ...nput supports bi level and tri level The connector loops through the Genlock signal to another downstream device USB Port A type B USB port is reserved Ethernet Port The Ethernet port RJ45 is used to...

Page 30: ...e between DVI 3 and DVI 4 When the LED is on a valid signal is accessed to the connector Features Processes up to 4 signals 2x DVI D dual link connectors or 4x DVI D single link connectors Supports si...

Page 31: ...essed to the connector Features Processes up to 4 signals 4x HDMI 1 3 connectors Each connector has an LED indicating a valid signal is accessed when the LED turns on Specifications HDMI 1 3 standard...

Page 32: ...4 60Hz 5 4 4 DP 1 1 Quad Input Card General The DP 1 1 quad input card provides four DP 1 1 connectors which support DisplayPort video inputs The maximum loading capacity reaches 4K2K 60Hz DP 1 1 quad...

Page 33: ...48 50 59 94 60Hz 3840 1080p 30 50 59 94 60Hz 5 4 5 4K HDMI 2 0 DP 1 2 Input Card General The 4K HDMI 2 0 DP 1 2 input card provides one HDMI 2 0 connector supporting an HDMI video input and one DP 1 2...

Page 34: ...ts and two DP 1 2 connectors supporting DisplayPort video inputs The maximum loading capacity reaches 8K2K 60Hz Dual 4K HDMI 2 0 DP 1 2 input card 1 DP 1 2 DP 1 connector is provided with an LED botto...

Page 35: ...h DP 1 1 HDCP 1 3 compliant HDMI 2 0 Input resolution up to 3840 2160 60Hz 4 4 4 8 bit Backwards compatible with HDMI 1 3 and HDMI 1 4 HDCP 2 2 and HDCP 1 4 compliant EDID management for VESA and CVT...

Page 36: ...The loading capacity reaches 4K2K 60Hz HDMI 1 3 quad output card Features Outputs up to 4 signals 4x HDMI 1 3 connectors Specifications HDMI 1 3 standard Output resolution up to 2048 1080 60Hz 4 4 4 8...

Page 37: ...es Outputs up to 4 signals 2x DVI dual link connectors or 4x DVI single link connectors Supports single link or dual link DVI video signal Each connector has an LED indicating the data transition stat...

Page 38: ...transmitting data 4 HDMI 1 4 HDMI 4 connector is provided with an LED top one between HDMI 3 and 4 When the LED is on the connector is transmitting data Features Outputs up to 4 signals 2x HDMI dual l...

Page 39: ...ovided with an LED top one between DVI 1 and 2 When the LED is on the connector is transmitting data Features 2x DVI connectors and 4x OPT ports Each DVI connector has an LED indicating the data trans...

Page 40: ...smitting data Features 2x HDMI 2 0 connectors and 4x OPT ports HDMI 2 0 connectors support dual link default and 4K modes HDMI 2 0 connectors output the same content in 4K mode Each HDMI connector has...

Page 41: ...rs The loading capacity reaches 4K2K 60Hz AUX HDMI output card Features Outputs up to 4 signals 4x HDMI 1 3 connectors Specifications HDMI 1 3 standard Output resolution up to 2048 1080 60Hz 4 4 4 8 b...

Page 42: ...etween DVI 3 and 4 When the LED is on the connector is transmitting data 4 DVI DVI 4 connector is provided with an LED top one between DVI 3 and 4 When the LED is on the connector is transmitting data...

Page 43: ...u Operations About This Chapter This chapter introduces you to the front panel menus of the flex view series switchers including how the menus are accessed and the available functions and parameters O...

Page 44: ...rly and then locate the power button on the front panel and turn on the power The system will start initializing with a progress bar indicating the initializing progress Initializing system After the...

Page 45: ...arameters view the firmware version and perform other advanced settings Language Change the UI language About View the device and company information Bottom Displays the company name Locking and Unloc...

Page 46: ...tching Solution User Manual 6 Menu Operations www pixelhue com 41 Unlocking the device 6 1 2 Main Menu The following sections will describe each menu item in detail 6 1 2 1 Device Tap Device to enter...

Page 47: ...or is connected White The connector is not connected but available Gray The connector is unavailable Device Status View the statuses for device master slave synchronization control card fan board back...

Page 48: ...3 Settings Tap Settings to enter the device settings screen that allows you to perform the device communication and other advanced settings as well as view the device firmware version 6 1 2 3 1 Networ...

Page 49: ...ap the text box next to Subnet Mask to show the number panel on the right 2 Enter a desired subnet mask using the number panel 3 Tap OK to complete the settings Gateway Set the device gateway using th...

Page 50: ...version 6 1 2 3 3 Advanced Settings Tap Advanced to enter the advanced settings screen to set the synchronization status and source perform return to home screen settings factory reset settings and f...

Page 51: ...period of time after which the system returns to the home screen The time ranges from 5s to 90s and defaults to 90s This item is available when the return to home function is turned on Factory Reset R...

Page 52: ...ng a USB drive Make sure the project file is stored in the root directory of the USB drive before you import the project file and then insert the USB drive into the USB port on the F8 front panel You...

Page 53: ...drive and tap OK to start the importing or exporting If the project file does not exist a message will appear to remind you there are no available project files Please check the presence of both the U...

Page 54: ...Us View the system version company email and website About us 6 2 F4 6 2 1 Home Screen Connect all the necessary cables and power cords properly and then locate the power button on the front panel an...

Page 55: ...ation is completed the home screen appears as shown below The F4 front panel provides a 7 inch capacitive touchscreen that allows for all menu operations by fingertips Home screen Area Description Top...

Page 56: ...s the company name Locking and Unlocking To avoid accidental touches you can lock the touchscreen by tapping the lock icon on the top right of the screen After locked all touch operations will have no...

Page 57: ...he quantities of the available used and unused inputs and outputs Tap Info next to Card Status to view the input and output card connection status Input and output card connection Color code is as fol...

Page 58: ...2 Multiviewer Tap MVR to enter the Multiviewer screen to view the monitoring information The F4 supports 2 MVR channels Tap or at the bottom to view the monitoring information on MVR screen 1 or MVR...

Page 59: ...l is selected for the IP Settings item 1 Tap the text box next to IP Address to show the number panel on the right 2 Enter a desired IP address using the number panel 3 Tap OK to complete the settings...

Page 60: ...d X cannot be 10 Under DHCP mode the IP address may be 0 0 0 0 due to inexistence of server or bad network connection It is recommended you switch to manual mode or check your network connection again...

Page 61: ...urn to Home Select Off or On from the list that appears next to Return to Home to disable or enable the function Off The system does not return to the home screen but stays at the current screen when...

Page 62: ...e into the device you can tap Update to start the update process otherwise an Insert USB button appears to remind you to insert a USB drive first Firmware update Select the target update file and tap...

Page 63: ...drive first Tap Import Project or Export Project to import a project file from the inserted USB drive or export a project file to the USB drive Project file Select the target USB drive and tap OK to...

Page 64: ...Flex View Event Presentation Switching Solution User Manual 6 Menu Operations www pixelhue com 59 Language 6 2 2 5 About Us View the system version company email and website About us...

Page 65: ...hown below Home screen Area Description 1 Displays the device model lock status and IP address 2 Displays the input and output quantities including the available used or unused inputs and outputs 3 Di...

Page 66: ...Press the knob to enter the main menu screen General The top line displays the current menu name on the left and the device IP address on the right The subsequent lines include two parts For a functi...

Page 67: ...s Exiting Menu Press the BACK button to exit a menu without making changes or cancel an operation Go back up the menu system press the BACK button again Each press takes you back up the menu by one le...

Page 68: ...card fans backplane input cards and output cards The options include Normal Abnormal and Disconnected For fans you can view exactly which fans are abnormal by entering the submenu Fan status For input...

Page 69: ...replug OK otherwise please contact our technical support staff for help 6 3 3 2 Advanced Settings Rotate the knob to select Advanced Settings and press the knob to enter its submenu Advanced settings...

Page 70: ...Two reset options are provided for you to reset the device to factory settings Reset Save IP Reset the device settings to factory defaults but keep the IP address Reset All Reset all the device settin...

Page 71: ...e is no operation performed The default setting is 30s A pen icon is displayed on the right indicating the value is editable Press the knob and the text box is highlighted indicating the value is edit...

Page 72: ...e the knob to select Subnet Mask 2 Press the knob and the number in the first text box is highlighted indicating the value is editable 3 Rotate the knob to set the number in the first text box and pre...

Page 73: ...control PC is 192 168 0 10 the device IP address must be 192 168 0 X and X cannot be 10 Under DHCP mode the IP address may be 0 0 0 0 due to inexistence of server or bad network connection It is reco...

Page 74: ...Triton About This Chapter This chapter guides you on how to obtain the Triton installation package and install the software and provides you the basic operations in Triton Overview Introduction Obtain...

Page 75: ...ained through either of the following methods Download the software from the official website of Pixelhue Technology Ltd www pixelhue com Purchase a flex view series switcher The software is included...

Page 76: ...ts and layers and configure screens Preset View the layer layout in presets copy presets and load presets Multiviewer Monitor the inputs PVW and PGM Settings Perform firmware update and diagnostics im...

Page 77: ...t to change the installed input and output cards The button is shown only when the added device is offline Click the MVR button to enable or disable the Multiviewer function Color code for input conne...

Page 78: ...dit box 7 2 2 4 Drop Down Menu Drop down menu is mainly used to select a value or parameter from the drop down list Drop down list Click the drop down arrow and select a desired item from the list 7 2...

Page 79: ...arch for all the online devices on the current network segment and display them Select the devices you want to add Click OK to finish adding online devices Adding Offline Devices Go to Programming Dev...

Page 80: ...ation Switching Solution User Manual 7 Event Management Software Triton www pixelhue com 75 Adding offline devices 1 Adding offline devices 2 Enter a device name Click the drop down box next to Type t...

Page 81: ...pe For an offline device you can change the card type or delete the added cards If the card is being used you cannot change its type or delete it After you click the Edit button in the device diagram...

Page 82: ...ayers of current seamless switcher Available Presets The number of presets saved currently Network Settings IP Address The IP address of the connected seamless switcher It is the same as the device s...

Page 83: ...e system will automatically set each input connector as an input Input In the left green box Input source image If an image is displayed the signal is accessed normally Black No signal is accessed or...

Page 84: ...ers English letters numbers underscores hyphens and or spaces The name cannot be all spaces and the name cannot start with a space Type The type of the current input connector It is read by the system...

Page 85: ...and adjusted automatically EDID View and set the resolution of current input including the standard resolution custom resolution and advanced EDID settings For details about the parameters and settin...

Page 86: ...s about the parameters and settings see Table 7 5 Table 7 5 Color Parameter Description Contrast The value ranges from 0 to 100 and defaults to 50 Brightness The value ranges from 0 to 100 and default...

Page 87: ...rn on the keying function Luma Key Select Luma Key to enable the function and drag the sliders to change the brightness threshold and brightness values respectively Chroma Key 1 Select Chroma Key to e...

Page 88: ...nd Threshold value to optimize the keying effect 7 2 3 3 Gallery Add the BKG and LOGO images into the gallery The saved BKG and LOGO files can be directly used on the Layer page Adding BKG Images The...

Page 89: ...ay the used space and available space Adding LOGO Images Go to Programming Gallery LOGO to enter the LOGO gallery page as shown in Figure 7 15 LOGO gallery Click Add Image and select a local image fro...

Page 90: ...hen more images are added The image name can be renamed so that you can distinguish the images by their names in future use Click below the image and an orange outline border appears indicating you ca...

Page 91: ...current output connector Out1 1 Indicates the output card No and the connector No of the output card corresponding to the output Output Settings Click on the bottom right of the Output page or double...

Page 92: ...n also use the test patterns to check whether the display functions well Select Enable to enable the test pattern function first Grid Indicates the width of gradient color or the space between test li...

Page 93: ...es from 0 to 100 and defaults to 50 Brightness The value ranges from 0 to 100 and defaults to 50 Gamma Hue Saturation Gamma The value ranges from 0 25 to 4 00 and defaults to 1 00 Hue The value ranges...

Page 94: ...screen name in the text box next to Screen Name Enter the screen row and column quantities based on the screen structure After you enter the row and column quantities the dotted frame boxes appear in...

Page 95: ...ame type and with the same resolution and frame rate can be configured on the same screen For a common screen all the output connectors are listed on the right For an AUX screen all the AUX connectors...

Page 96: ...click OK to complete adding a new mosaic layout Table 7 9 Screen configuration parameters Type Parameter Description General Basic Information Name The screen name that helps to easily manage the scr...

Page 97: ...and sized freely within the active output area makes the AOI area a new active area This box is highlighted in orange and helps you to adjust the AOI within the active output area Diagram An orange b...

Page 98: ...screen On the right of the Layer page select the Input tab and then click and drag an input to the PVW area to add a layer A single output card supports up to 8x SL mixing layers 4x DL mixing layers...

Page 99: ...f current layer Click this icon to make the selected layer to fill the mosaic area s it crosses Each mosaic area is loaded by one output connector Click the icon again to undo the action Click to dele...

Page 100: ...switch layers and so on as shown in Figure 7 23 Quick adjustment area Layer Adjustment The following shortcut buttons are provided for you to quickly adjust the layer position priority and size To adj...

Page 101: ...r 2 layers 1 View the layout for 1 layer Quickly set the layer aspect ratio The options include 1 1 3 2 5 4 16 9 and 16 10 When you change the ratio the original layer height remains unchanged and the...

Page 102: ...0 Transition Effect Settings Perform the transition related settings Transition setting zone Set the PVW and PGM switching mode Swap function is enabled and the PVW and PGM displays are swapped Swap...

Page 103: ...ens without a transition effect Send PVW to PGM for the selected screens with a transition effect Note All Cut and All Take functions are applicable to all the selected common and AUX screens Setting...

Page 104: ...ground and fill the whole screen Only one layer can be set as the background for a screen When layer A has already been set as the background if you want to set layer B as the background layer A backg...

Page 105: ...tab allows you to set the layer aspect ratio size and position The layout properties are described in Table 7 11 Table 7 11 Layout Parameter Description Aspect Ratio Ratio Select an aspect ratio for...

Page 106: ...e value ranges from 180 to 180 and defaults to 0 Saturation The value ranges from 0 to 100 and defaults to 50 Monochrome Invert Colors Inver Colors Select whether to invert the layer color to its comp...

Page 107: ...allery to view the imported BKG and LOGO files Select a desired BKG or LOGO file and drag it to PVW or PGM area to add a BKG or LOGO Notes BKG always locates at the bottom and its size and position ca...

Page 108: ...Name the captured image If you are not satisfied with the captured image click Capture to capture the current input source again and send it to Triton Click Save to complete the capturing of the input...

Page 109: ...ize and position cannot be changed Click to clear all the layers on the AUX screen Select Save Preset at the top right of the page and the AUX information will be saved to a preset otherwise the AUX i...

Page 110: ...preset You can also perform the following operations Click Clear to clear the selected preset Click Clear All to clear all the presets Saving Presets for AUX Screens After you have completed the laye...

Page 111: ...Click Save PGM or Save PVW and the system will save the settings in the PVW or PGM area of the selected screen to the selected preset You can also perform the following operations Click Clear to clear...

Page 112: ...set to PGM without any transition effect All Take Send all the layers in the PVW area for all screens in the current preset to PGM with a transition effect 4 PVW area Select a saved preset and the lay...

Page 113: ...1 Function tabs 2 MVR 1 editing area 3 MVR 2 editing area 4 MVR window adjustment area Quickly adjust the MVR window layout add and clear the MVR windows as well as set MVR window properties 5 Input...

Page 114: ...ating the actual window size The actual window size depends on the input source resolution Quickly clear all the MVR windows Open the MVR settings window where you can adjust the MVR window position a...

Page 115: ...ed switcher Click Browse to select the update package from the window that appears Click Update All to update all the listed items automatically Firmware update Advanced Settings Firstly make sure you...

Page 116: ...the device for quick troubleshooting and send your test result to Pixelhue for more help Go to Settings Diagnostics to enter the device diagnostics page Select a desired switcher Click Run Diagnostic...

Page 117: ...Flex View Event Presentation Switching Solution User Manual 7 Event Management Software Triton www pixelhue com 112 Technical support...

Page 118: ...Controller About This Chapter This chapter introduces you to the U3 event controller including its lights buttons touchscreens control method as well as guides you to perform connections and basic ope...

Page 119: ...e the sources screens presets layers at your fingertips Additionally a high resolution T bar with 64 levels of adjustment is provided for precise controlling of the preset transitions Thanks to the ex...

Page 120: ...nd control the seamless switcher 3 DVI INPUT 2 Connect to two monitoring connectors on the last output card of the connected seamless switcher for MVR and input view DVI input 1 is for MVR DVI input 2...

Page 121: ...dded the source is accessed and the preset is saved Red indicates the source is not accessed Off indicates the screen layer source or preset is not added 8 3 Touchscreens The touchscreen is a 21 5 ult...

Page 122: ...ttons with multi page functionality allow you to add screens and view screen statuses The number of screens that can be added depends on the type of the connected seamless switcher The OLED labels abo...

Page 123: ...ared CLEAR ALL Hold down the button to clear all the layers TOP Press the button to bring the selected layer to front BOTTOM Press the button to send the selected layer to back Blank button 1 OLED lab...

Page 124: ...is area 32 preset buttons with multi page functionality are provided The number of presets that can be added depends on the type of the connected seamless switcher The OLED labels above the buttons di...

Page 125: ...sable the PGM editing function After enabled the button is lit and you can edit the layers displayed on PGM MVR Enter the Multiviewer page to view the MVR information SWAP Press the button to set PVW...

Page 126: ...to increase the duration by 0 1s The OLED label above the button displays the effect duration Blank buttons and OLED labels Four blank function buttons are reserved for your future use and the OLED l...

Page 127: ...and F8 F4 connections Note Here takes the F8 to illustrate the connections The F4 is connected in the same way as the F8 8 5 2 Connecting with F4 Lite For device control Method I Connect No 2 Ethernet...

Page 128: ...are the same as those described in the previous chapter This section will describe some basic operations using the event controller buttons Together with touchscreen operations you can complete any t...

Page 129: ...enu tab there is a tab named Console that allows you to operate the event controller virtually You can use these virtual buttons and controls as you use the real ones Additionally on the right of the...

Page 130: ...tton in the SCREEN area to add a screen After a screen is added successfully the screen button in the SCREEN area turns yellow The first available output is automatically added to the screen 2 Go to P...

Page 131: ...at appears 3 Name the AUX screen and set the mosaic layout by setting the row and column quantities Tap and drag the AUX connectors on the right to the AUX screen editing area to complete the AUX scre...

Page 132: ...the layer priority by pressing the TOP and BOTTOM buttons delete the selected layer or all layers by pressing the CLEAR and CLEAR ALL buttons set the layer capacity by pressing the first blank button...

Page 133: ...urce If you want to switch the input source for the selected layer press a target layer button and then press a desired input source button 8 6 6 How to save and load presets Saving presets 1 Press th...

Page 134: ...ut This Chapter This chapter introduces you how to install and replace cards and power supplies as well as how to perform update for the flex view series switchers Overview Device Maintenance Card Ins...

Page 135: ...he card with care 3 Insert the new card and fasten the screws to fix the new one in place Caution All the cards can be only installed into the designated slots Installing a card into an incorrect slot...

Page 136: ...Make sure you have downloaded the firmware packages of the components to be updated from the official website of Pixelhue Technology Ltd and have stored the update packages to a USB drive in advance...

Page 137: ...imary screen of the U3 go to Settings Firmware Update to enter the update screen 3 Select a switcher from the drop down list next to Device and tap Browse to select the desired update file to perform...

Page 138: ...128 128 BKG Storage 512 MB 512 MB 512 MB LOGO 16 16 16 User Interface Triton GUI based event management software designed for flex view series switchers U3 Large scale event controller engineered for...

Page 139: ...A Max power consumption 450 W Noise on Average 1 0 75m height 55 dB 48 dB 48 dB Operating Temperature 0 C to 45 C 0 C to 45 C 0 C to 50 C Operating Humidity 0 to 85 non condensing 0 to 80 non condensi...

Page 140: ...5 capacitive touchscreens Overall Dimensions Without handles rack ears rack mount L 1100 P 675 H 376 mm W 43 3 D 26 6 H 14 8 inches With handles rack ears rack mount L 1100 P 675 H 389 mm W 43 3 D 26...

Page 141: ...I 1 3 Quad Input Card 3G SDI Quad Input Card DP 1 1 Quad Input Card 4K HDMI 2 0 DP 1 2 Input Card Dual 4K HDMI 2 0 DP 1 2 Input Card Output SL DVI Quad Output Card HDMI1 3 Quad Output Card DVI HDMI1 4...

Page 142: ...r the connection is unstable and the device goes offline frequently Wrong IP configuration or connected to the wrong Ethernet port Check the IP configuration to make sure your PC the flex view series...

Page 143: ...al startup of the U3 Disconnect or replace the DVI IN 2 signal cable and then power on the U3 again The touchscreen responds inaccurately or does not respond The touchscreen has a problem Use the mous...

Page 144: ...width range that the connector can identify Manually modify the timing standard of the graphics card The graphics card is configured with virtual EDID but this EDID does not comply with the EDID stand...

Page 145: ...re applications described in this manual use the following third party software items boost http www boost org LICENSE_1_0 txt thrift Apache License 2 0 http www apache org licenses spdlog https githu...

Page 146: ...ce according to the conditions of this warranty E 2 Warranty Exceptions 1 Any damage or malfunction caused by exceptional circumstances including but not limited to fire explosion lightning earthquake...

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