background image

Problem

Possible Cause

Solution

USB device not found

• Device not supported

• Device partition type is not

supported

• Ensure that the device you are

connecting is a “Mass Storage

Device”.

• Ensure that your device is

formatted as either FAT32 or NTFS

(NTFS recommended for HD files

and DVD ISO files)

Media Player

unresponsive

• 

Media Player

corruption has

occured

• Use 

Crystalio II

front panel and

choose System>Restart System.

Crystailio II Media Player

will

restart.

• Turn 

Crystalio II

off (Standby) 

then disconnect the power cord

from the rear, wait 10 seconds 

and re insert. When 

Crystalio II

is

turned on again, the 

Media Player

will be reset.

9.1 FURTHER HELP

Caution:

Under NO circumstances should you attempt to repair or modify your 

Crystalio II

unit as this could expose you to electrical shock, and/or

severely damage your 

Crystalio II

Crystalio II Media Player

is designed to provide you with many years of viewing pleasure. If for any reason you

encounter a problem with 

Media Player

, please follow these steps: 

1.

Carefully follow the instructions shown in this guide and the Main 

Crystalio II

Owner’s Guide.

2.

Refer to 

Section 9

: Troubleshooting to try and rectify the problem.

3.

Contact your dealer for advice.

4.

Use the Pixel Magic Support Forum 

http://www.pixelmagicforum.com

5.

If you still cannot get the information you need, please contact our support team using the following details.

Email: 

[email protected]

International Support Hotline: 

(852) 2607 4078

Summary of Contents for Crystalio II VPS-3800

Page 1: ...Media Player Supplementary Guide Firmware Version 1 30 ...

Page 2: ...ng or appears damaged contact your dealer immediately This guide contains instructions for Crystalio II firmware version 1 30 As the firmware is updated this guide will be replaced to reflect any changes Once again thank you for purchasing Crystalio II the World s most advanced video processor Enjoy In order to use all the features of your Crystalio II Media Player you may wish to have access to o...

Page 3: ... Player Remote Control All player settings are easily accessible and browsing your files across the network is straightforward Different media types are color coded and filters can be applied to help with file identification Internal HDD included An internal 200GB hard disk drive is included inside Crystalio II VPS3800 for the convenient storage of your media Flexible and comprehensive AV outputs ...

Page 4: ...section 5 3 3 for how to set For SD and HD material VXP inverse telecine for film sources and motion adaptive deinterlacing for video sources are fully supported as is the use of DynamicVP rules Faroudja DCDi deinterlacing can also be used for SD video content see Owner s Guide section 5 2 10 Video streaming across the network Crystalio II Media Player can stream media from shared folders and driv...

Page 5: ...ed upon by MPEG Moving Picture Experts Group MPEG 2 video is not optimized for low bit rates less than 1 Mbit s but outperforms MPEG 1 at 3 Mbit s and above MPEG 2 is typically used for standard definition DVDs maximum average of 9 8 Mbit s and television broadcasts commonly a lower bit rate than DVD Some High Definition files are also coded using MPEG 2 and higher bit rates do exist MPEG 4 MPEG 4...

Page 6: ...and is an MPEG 2 video stream It is used by some HDTV broadcasters and is gaining popularity as a high quality High Definition file format A file extension on a file such as ts does not mean that the data within that file is compatible with the player Many file formats use similar file extensions and it is not necessarily an indication of what the file encoding format is Crystalio II Media Player ...

Page 7: ...unds from the frequency extremes WAV or WAVE A format developed by Microsoft and IBM for storing high quality uncompressed audio WAV became the standard on PCs but because of the large file sizes it requires about 10MB per minute of music most people convert WAV files to compressed formats MP3 WMA and so on A file extension on a file such as ts does not mean that the data within that file is compa...

Page 8: ...essing it multiple times will increase the speed of the rewind An icon is displayed on the screen to indicate the current speed The Play Pause key must be pressed to stop rewinding Forward In Media or DVD Playing Modes pressing this key forward winds the media being played Pressing it multiple times will increase the speed of forwarding An icon is displayed on the screen to indicate the current sp...

Page 9: ... PAUSE Stop In Media or DVD Playing Modes pressing this key will STOP the file and return to File Browsing Mode Up Down Left Right In File Browsing Mode pressing these keys will move the highlighted item In DVD Playing Mode pressing these keys will navigate the DVD menu screens OK In File Browsing Mode pressing this key will select the currently highlighted item In DVD Playing Mode pressing this k...

Page 10: ...no repeat A B In DVD Playing Mode Pressing this key once will select point A Pressing this key again will select point B DVD video will loop continuously from point A to point B Pressing this key again clears A B Repeat ZOOM No function with Crystalio II ANGLE In DVD Playing Mode pressing this key cycles through the viewing ANGLES of the DVD if present SEARCH No function with Crystalio II ...

Page 11: ...abled by choosing Media Player from the input menu either by pressing the input button on the remote control and scrolling down to it or in the main OSD choose Input Input select Media Player The Media Player software will now initialize and you will see the following screen This is called File Browsing Mode 3 STARTING THE MEDIA PLAYER ...

Page 12: ...e to System Network and you will be able to enter a fixed IP address and Subnet Mask If you have administered your own network you may know what numbers to enter however if you are unsure you can try the following To see the IP address and Subnet Mask of your PC go to Start Control Panel Network Connections Local Area Connection and select the Support tab at the top The Subnet Mask of Crystalio II...

Page 13: ...o Step 6 Once all the transfers have completed you can close the FTP application and start Crystalio II and the Media Player in the normal way 4 2 CONNECTING EXTERNAL USB DEVICES Crystalio II Media Player supports the use of USB 1 0 and USB 2 0 Mass Storage Devices This term can refer to thumbdiscs external HDDs with a USB interface and other devices that are seen by Crystalio II as file storage C...

Page 14: ...nnector using the NFS Network File System protocol High Definition media files are high bandwidth when streamed across the network and a 100Mbit s 100BASE T network is therefore recommended To access your NFS shares follow these simple steps 1 Start Crystalio II Media Player so that the File Browser is displayed 2 Press on the Media Player remote control to enter Setup mode 3 Navigate to System IP...

Page 15: ...he File Browser screen Press the key on your Remote Control to enter Setup Mode In general you will only need to use the keys to navigate the setup menus If you want to exit Setup and return to File Browsing Mode at any time simply press the key on your Remote Control again 5 MEDIA PLAYER SET UP ...

Page 16: ...variety of devices can understand Use this option if you DON T have a decoder receiver amplifier that can decode Dolby Digital and DTS signals Bit stream This option streams the data directly from the media file unconverted ready for decoding by an external decoder receiver amplifier Use this option if you DO have a decoder receiver amplifier that can decode Dolby Digital and DTS signals When Bit ...

Page 17: ... shares on your network 1 Use the alphanumeric keypad on the remote control to enter the first Mount Point and IP address 2 Move cursor to Add in the dialogue box and press 3 The Prev and Next buttons can be used to navigate between 6 different NFS slots 4 If you wish to exit the NFS pop up press the key These shares will now be available in File Browsing Mode then the to enter the System Menu ...

Page 18: ... BROWSING MODE In general you will only need to use the keys to navigate the File Browser However these additional keys can make navigation easier MEDIA Pressing this key cycles through the Display file type options Video Music All Previous Pressing this key goes back one page of the file list Next Pressing this key goes forward one page of the file list Play Pause Pressing this key will play all ...

Page 19: ...Filters Selecting one of these icons will limit the Current folder contents to files of that type The function will also be limited to files of that type e g If is selected only video files will show in the file browser If is pressed Media Player will play all the video files in the current folder The internal Hard Disk A Local Area Network LAN A PC on your LAN The Crystalio II USB connections A f...

Page 20: ...e the files to and then highlight the button Pressing the button will complete the operation Otherwise the operation can be cancelled by pressing while the Cancel button As Media Player operates separately from Crystalio II video processing Media Player operations continue in the background even when watching another video input This is useful when copying large files from a network drive for exam...

Page 21: ... file reaches the end or the last file reaches the end if Play All and Repeat Mode is defined Crystalio II will return to File Browsing Mode 7 1 INFO SCREEN While playing audio files the following info screen is displayed While viewing video files pressing the key on the Remote Control displays the following information panel Both these panels show times in hh mm ss format 7 MEDIA PLAYING MODE ...

Page 22: ...played Pressing it multiple times will increase the speed of the rewind An icon is displayed on the screen to indicate the current speed The key must be pressed to stop rewinding Forward Pressing this key forward winds the media being played Pressing it multiple times will increase the speed of the forward wind An icon is displayed on the screen to indicate the current speed The key must be presse...

Page 23: ... files have their own menu system and navigational structure Use the following keys to navigate your DVD files Up Down Left Right Pressing these keys will navigate the DVD file menu screens OK Pressing this key will select the currently highlighted item on menu screens Previous Pressing this key plays the previous chapter Next Pressing this key plays the next chapter MENU Pressing this key enters ...

Page 24: ...ill be visible in the top right of the screen 8 2 REPEAT In DVD Playing Mode pressing this key will cycle through the following Repeat Modes Track repeats the current chapter All repeats the whole DVD Random repeats all chapters randomly Cleared no repeat The current Repeat Mode is shown on the info screen 8 3 A B REPEAT DVD video files can loop continuously from point A to point B This feature ca...

Page 25: ...atteries in the Remote Control and they are inserted correctly see inside the battery compartment Replace the batteries Ensure that the front panel of Crystalio II is not obstructed by any objects and that you are pointing the Remote Control directly at the IR receiver just under the power button File does not play Encoding problem Check that the file you are attempting to play is encoded in a for...

Page 26: ...t 9 1 FURTHER HELP Caution Under NO circumstances should you attempt to repair or modify your Crystalio II unit as this could expose you to electrical shock and or severely damage your Crystalio II Crystalio II Media Player is designed to provide you with many years of viewing pleasure If for any reason you encounter a problem with Media Player please follow these steps 1 Carefully follow the inst...

Page 27: ... are trademarks or registered trademarks of Pixel Magic Systems Ltd VXP and Visual Excellence Processing are trademarks of Gennum Corporation DCDi by Faroudja and TrueLife are registered trademarks of Genesis Microchip Specifications subject to change without notice www crystalio com Email sales pixelmagicsystems com ...

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