Troubleshooting
If there is a problem, refer to this Troubleshooting Guide.
→
Attach the camera’s mounting foot securely to the camera.
●
The electrical contacts of the Camera Flash and camera are dirty.
→
Clean the contacts.
●
After 90 seconds of idle operation, auto power off took effect if the
flash is set as master.
The Camera Flash does not fire.
●
The camera flash is not attached securely to the camera.
The power turns off by itself.
→
Press the shutter button halfway or press any flash button to
wake up.
●
After 60 minutes (or 30 minutes) of idle operation, the flash unit
will enter sleep mode if it is set as slave.
→
Press any flash button to wake up.
→
Attach the camera flash’s mounting foot to the camera.
●
You used Manual Flash mode.
→
Check the flash coverage you set. This flash unit has the flash
coverage between 28 and 105mm, which fits medium-format
cameras.
Auto zoom does not work.
→
Set the flash mode to
i-TTL
or modify the flash output.
The flash exposure is underexposed or overexposed.
Photos have dark corners or only parts of the target subject
are illuminated.
→
With high-speed sync, the effective flash range will be shorter.
Make sure the subject is within the effective flash range
displayed.
●
The camera flash is not attached securely to the camera.
●
You used high-speed sync.
●
The focal length of lens exceeds the flash coverage.
Firmware Upgrade
●
The USB port is a Type-C USB socket. Type-C USB connection
line is applicable.
●
As the firmware upgrade needs the support of
PIXAPRO
G3
software, please download and install the "
PIXAPRO
G3
firmware
upgrade software" before upgrading. Then, choose the
related firmware file.
●
As the product needs to do firmware upgrade, please refer to
instruction manual of the newest electric version as final.
Compatible Camera Models
This flash unit can be used on the following
Nikon series camera
models:
This table only lists the tested camera models, not all Nikon
series cameras. For the compatibility of other camera
models, a self-test is recommended.
Rights to modify this table are retained.
●
Shut down the device immediately should abnormal operation be
detected.
●
It is normal for the flash tube to be warm when in use. Avoid
continuous flashes if unnecessary.
●
Changes made to the specifications or designs may not be
reflected in this manual.
●
Maintenance of the flash must be performed by our authorized
maintenance department which can provide original accessories.
●
If the product had failures or was wetted, do not use it until it is
repaired by professionals.
●
Avoid sudden impacts and the product should be dedusted
regularly.
●
This product, except consumables e.g. flash tube, is supported
with a one-year warranty.
●
Unauthorized service will void the warranty.
Maintenance
-
27
-
-
28
-
D5
D4
D850 D500 D750 D810 D610 D800 D300S
D300 D7500 D5300 D5200 D5100 D5000 D3300 D3200 D3100
D3000 D200 D100 D70S D60
D90 D7100 D7000
Z6
Z7