Pitney Bowes J640 Operator'S Handbook Manual Download | Manualshive

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Chapter 1.

Installation

This printer is a tabletop, online-only unit used to print labels.
A Pitney Bowes service representative should have installed
the printer for you, but the following information is provided for
reference.

Power Supply ––––––––––––––––––––––––––––––––––––––––––––––

The printer is shipped with an internal power supply that is
universal for all input power sources.

✦

Voltage range: 90–260v

✦

Frequency range: 50–60Hz

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Summary of Contents for J640

Page 1: ...8 Pitney Bowes Shipping and Weighing Systems Model J640 J641 Pro MarkPrinter Operator s Handbook o M _ r T 7 T r r _ _ T SV60253 Rev D 11 96 1995Pitney Bowes Inc All Rights Reserved ...

Page 2: ...perated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own...

Page 3: ...al contains information about the printer s features and functions general operation procedures for maintenance and troubleshooting You can also obtain an optional programmer s manual Pitney Bowes form number SV60255 i ...

Page 4: ...ins the actual data printed on a label non peel mode Feed mode in which the printer prints and dispenses labels without peeling them from the backing paper on demand mode Print mode in which the printer prints and dispenses one label at a time peel mode Feed mode in which the printer prints and dispenses one peeled label at a time online Direct communication between a computer and the printer Syst...

Page 5: ...nd Supplies 2 1 Loading Ribbon 2 3 Reloading a Ribbon Cassette 2 4 Loading Supplies 2 6 Loading for Peel Mode 2 7 Loading for Non Peel Mode 2 11 Printing 3 1 Printing in On Demand Mode 3 1 Canceling a Print Job 3 2 Printing in Continuous Mode 3 2 Using the Tear Bar 3 3 Interrupting a Print Job 3 4 Care and Maintenance 4 1 Clearing Label Jams 4 2 Cleaning 4 3 iii ...

Page 6: ...Troubleshooting 5 1 LED Indicator 5 1 Problems and Solutions 5 2 Specifications 6 1 Label Sizes 6 1 Ordering Service and Supplies 6 2 J640 Operator s Handbook iv ...

Page 7: ...tney Bowes service representative should have installed the printer for you but the following information is provided for reference Power Supply The printer is shipped with an internal power supply that is universal for all input power sources Voltage range 90 260v Frequency range 50 60Hz 1 1 ...

Page 8: ...e printer as shown 3 Insert the power cord into the socket as shown below 4 Plug the other end of the power cord into a grounded electrical outlet of the correct voltage WARNING The power supply cord is intended to serve as the disconnect device The socket outlet shall be near the equipment and shall be easily accessible Power Cord Socket On Off Switch J640 Operator s Handbook 1 2 ...

Page 9: ...Before receiving data you must connect the communications cable to the host and to the printer Connect the communications cable to your communications port as shown below Communications Port Communications Cable Chapter 1 Installation 1 3 ...

Page 10: ...e values Here are the default values with which the printer is shipped These are not field changeable in the printer Baud 9600 Word Length 8 bit data frame Stop Bits 1 stop bit Parity none Flow Control DTR If you have any questions regarding your printer contact our National Diagnostic Center at 1 800 537 2488 J640 Operator s Handbook 1 4 ...

Page 11: ...Chapter 2 Loading Ribbon and Supplies Before loading ribbon or labels you must open the printer 1 Insert your fingers into the depression beneath the face plate and pull up Face Plate 2 1 ...

Page 12: ... forward and down as shown 3 Push the printhead assembly toward the rear of the printer until it opens completely Label Guide Supply Holder Ribbon Cassette Front View Rear View Printhead Assembly J640 Operator s Handbook 2 2 ...

Page 13: ...ter and remove the ribbon cassette 2 Slide a new ribbon cassette onto the printhead assembly until it slips into place 3 Close the printer Make sure the ribbon is wound tightly inside the cassette before you close the printer See Reloading a Ribbon Cassette to wind the ribbon Always change the ribbon when you load a new roll of labels Ribbon Cassette Printhead Assembly Chapter 2 Loading Ribbon and...

Page 14: ...losing indicates the cassette is locked closed indicates the cassette is unlocked open 2 Rotate both latches until they snap into the unlocked position 3 Lift off the half of the cassette without the latches and set it aside 4 Remove the used ribbon and take up reel and discard Open a package of new ribbon Take up Reel Teeth End of Take up Reel Latch Gear Ribbon Roll Spool Foam Washer Latch J640 O...

Page 15: ... Twist the ribbon roll back and forth as you firmly push it down until it is seated on the spool Do not force the ribbon roll down onto the spool you could damage the foam washer Also make sure the preprinted side of the ribbon faces out Make sure the latches are still in the unlocked position before fitting the two halves of the cassette together Take up Reel Teeth End of Take up Reel Latch Gear ...

Page 16: ...he gear counterclockwise with your fingers until the black portion of the ribbon is exposed 11 If the ribbon does not advance or if it is hard to turn the gear repeat the loading procedure Loading Supplies We recommend you use Pitney Bowes label stock For label sizes see Chapter 6 Specifications and Accessories You can load your supplies to peel not peel Refer to the following sections for informa...

Page 17: ...oading labels make sure the label path is clean See Chapter 4 Care and Maintenance To load your labels 1 Open the printer 2 Use the handles on the sides of the supply holders to spread the supply holders apart to the width of your supply Supply Holder Supply Holder Handle Chapter 2 Loading Ribbon and Supplies 2 7 ...

Page 18: ... the backing paper attached to the roll Be sure the labels have a square straight edge Feed the backing paper over the peel bar and through the lower opening of the label guide Make sure the leading edge of the label is one inch to two inches behind the black platen roller Otherwise the ribbon can be pulled out along with the labels causing a jam When loading die cut label stock remove a few inche...

Page 19: ...empt to reload the backing paper into the printer The backing paper should continue to dispense from the front of the printer and be manually removed every few labels 6 Keep light tension on the label strip while lifting the back of the printhead assembly Lower Opening in Label Guide Label Guide Rear View Printhead Assembly Front View Chapter 2 Loading Ribbon and Supplies 2 9 ...

Page 20: ...printer calibrates the label strip for printing When you print labels peel automatically through the upper opening in the label guide and the backing paper exits out the lower opening The LED slowly alternates flashing amber and green to indicate the printer is out of labels When this happens load a new roll of labels and change the ribbon Always change the ribbon when you change label rolls Label...

Page 21: ...efore loading labels make sure the label path is clean See Chapter 4 Care and Maintenance To load your supplies 1 Open the printer 2 Use the handles on the sides of the supply holders to spread the supply holders apart to the width of your supply Supply Holder Supply Holder Handle Chapter 2 Loading Ribbon and Supplies 2 11 ...

Page 22: ... the supply holders together until they fit snuggly against the supply roll Make sure the supply holders are pressed against the supply roll Also make sure the supply roll turns freely in the supply well Peel Bar Supply Holder Supply Lower Opening Spacer Pinch Rollers Label Guide Upper Opening J640 Operator s Handbook 2 12 ...

Page 23: ...r opening in the label guide 6 Keep light tension on the label strip while lifting the back of the printhead assembly Upper Opening in Label Guide Label Guide Rear View Printhead Assembly Front View Chapter 2 Loading Ribbon and Supplies 2 13 ...

Page 24: ... flashes one time about five seconds and then press the trigger The printer calibrates the label strip for printing The LED slowly alternates flashing amber and green to indicate the printer is out of labels When this happens load a new roll of labels and change the ribbon Always change the ribbon when you change label rolls Lower Opening Label Guide Upper Opening Trigger LED J640 Operator s Handb...

Page 25: ...data to the printer 3 After the data packet is downloaded the LED rapidly blinks green 1 4 sec to indicate the printer is ready to print The first label in a batch prints about three seconds after the printer receives the data stream 4 Remove the printed label The next label in the batch will print If it doesn t press the trigger Direct exposure to incandescent light may interfere with the printer...

Page 26: ...e label data to the printer 3 After the data packet is downloaded the LED is solid amber to indicate the printer is ready to print and labels will print automatically 4 After all the labels in the batch print remove the label strip from the printer DO NOT jerk or pull labels strongly against the printhead This may cause a label jam The operator can switch between the continuous and on demand modes...

Page 27: ... remove the printed labels DO NOT use the tear bar to remove labels printed on die cut supply To remove a printed label strip start at one edge of the strip and pull it up and toward the top of the printer until it tears against the tear bar as shown Tear Bar Chapter 3 Printing 3 3 ...

Page 28: ... printing press the trigger again To cancel the current print job hold down the trigger until the printing stops The batch is canceled and the data is lost To resume printing you must download the batch data again You cannot cancel a print job when there is an error in the printer until you press the trigger to acknowledge the error Trigger LED J640 Operator s Handbook 3 4 ...

Page 29: ...d Maintenance DO NOT use sharp objects to clean the printer This may damage the printer and void your warranty This chapter tells you how to clear label jams clean the printhead peel blade tear bar and platen roller 4 1 ...

Page 30: ...hes amber and green To clear a label jam 1 Turn the printer off and open the printer 2 Remove the label roll 3 Remove the jammed labels and reload the label roll 4 Close the printer and turn it on 5 Press the trigger to resynchronize the labels J640 Operator s Handbook 4 2 ...

Page 31: ...ely dirty hot or humid environment when you see voids in the print To clean the printhead platen roller peel bar pinch rollers peel blade and tear bar 1 Turn the power off and open the printer 2 Remove the label roll and ribbon cassette when cleaning the printhead DO NOT touch the printhead with your hands This may damage the printhead Chapter 4 Care and Maintenance 4 3 ...

Page 32: ...hol rub back and forth across the printhead platen roller peel bar pinch rollers and peel blade to remove any build up Make sure the printhead platen roller peel bar pinch rollers peel blade and tear bar are clean 4 Let the printer dry and reload your supplies Platen Roller Peel Blade Printhead Tear Bar Pinch Roller J640 Operator s Handbook 4 4 ...

Page 33: ...Indicator This table explains the meanings of various LED states Use the color of the LED and whether it is solid blinking slowly or blinking rapidly to determine the meaning of the indicator LED States Solid Fast Blink 1 4 second Slow Blink 2 seconds GREEN Ready On Demand Label Ready N A AMBER Ready Continuous Error Printhead Hot Wait AMBER GREEN N A Hardware Error Firmware Error 5 1 ...

Page 34: ...ance Printer does not start Make sure the power cord is connected to the printer and plugged into a live outlet Call Service Printer does not print Make sure the power cord is connected to the printer and plugged into a live outlet Make sure the printer is not paused Make sure the supplies are loaded correctly Make sure the communications cable is connected Printer does not feed Reload the supplie...

Page 35: ...m Solution Label Jam Remove jammed labels Clean the printer No LED Make sure the power is on Make sure the power supply is connected to the printer and plugged into a live outlet Chapter 5 Troubleshooting 5 3 ...

Page 36: ...J640 Operator s Handbook 5 4 ...

Page 37: ...Limits 40 F to 95 F 4 C to 35 C Power Source Internal universal power supply Voltage range 90 260v Frequency range 50 60Hz Printing Thermal transfer Calling for Service and Supplies For Service call 1 800 537 2488 For Supplies call 1 800 243 7824 Pitney Bowes Supply Numbers Description 665 7 2 x 1 5 Die Cut Label 665 1 4 x 3 Die Cut Label 665 9 2 x 4 Die Cut Label 665 5 2 Continuous Label 665 3 4 ...

Page 38: ...J640 Operator s Handbook 6 2 ...

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Page 40: ...Printed in U S A ...

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