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5.7   Insert the cartridge. 

The ridges on the 

cartridge slide into the 

grooves.

5.8   Return the guard 

to the operate 

position and click 

to close.

5.9  Close the top cover. 

The franking machine 

will now go through 

a setup cycle which 

takes up to 2 minutes.

5.4   Slide the print head 

pegs down into the 

grooves.

5.5   Push the print head 

to the left until it 

clicks into position.

5.6   Unwrap the ink 

cartridge making sure 

the tape is removed 

from the bottom of the 

cartridge.

 

Install the print head and ink   

 cartridge

5.2   Flip open the 

guard.

5.3  Remove the print head 

from its packaging and 

peel the tape strip from 

the print head. DO NOT 

touch the contacts on 

the print head.

5

5.1  When the display asks 

you to install the Print 

Head, open the top 

cover.

 

Carry out a test print

When prompted to make a test print select Yes, then press Tape to print a tape 

strip. The franking machine automatically begins printing.

Review the quality of the test print.

Good quality – select Yes.

Poor quality – select No, the franking machine goes through another set-up cycle 

and when complete you should try the test print again. (If you have NO print, check 

that you have removed the tape from the print head at step 5.3). 

IMPORTANT 

It is very important that the print from your franking machine is of a good 

quality. If you do not have a good quality print, Royal Mail may refuse or be 

unable to read the information automatically, this might result in a delay in 

delivering your post. 

6

Good print - no broken lines in the 

centre of the test print

Bad print - broken lines in the centre 

of the test print

Summary of Contents for dm300m series

Page 1: ...g you need check that the serial numbers on your box and the letter from Royal Mail are identical If they are continue to work through this set up If not call Pitney Bowes on 08444 992 992 Installation requires contact with our Data Centre Please only attempt installation during the opening hours of 8am to 8pm weekdays or 8am to 5pm weekends and public holidays We all know that different people wo...

Page 2: ...e Wireless networking is not covered in this document If you wish to connect usingf Wi Fi please contact Pitney Bowes Digita l Mailin g Sys tem DM30 0c DM40 0c DM47 5 se ries Ope rator Guide UK an d RO I Ve rsi on PCMC Connection Internet connection via your PC If you have a PC with an internet connection nearby you can install the free Pitney Bowes PC Meter Connect PCMC software and use the PC s ...

Page 3: ...ble To install visit www europe pb com PCMeterConnect setup exe and choose the Run option Select English United Kingdom as your installation language and follow the on screen instructions This process installs the software and tests your franking machine connection When complete return to step 5 of this guide to complete the franking machine installation 3 Prepare Your Machine 4 3 WARNING Always p...

Page 4: ...splay asks you to install the Print Head open the top cover Carry out a test print When prompted to make a test print select Yes then press Tape to print a tape strip The franking machine automatically begins printing Review the quality of the test print Good quality select Yes Poor quality select No the franking machine goes through another set up cycle and when complete you should try the test p...

Page 5: ...Refill Postage Enter the amount you wish to add and then select OK This refill amount must be in increments of 50 Confirm the amount to add by selecting Yes The franking machine communicates with the Data Centre to add postage and confirms when complete The display asks if you would like a receipt Select Print Receipt and press the Tape button to print your receipt on a tape strip 8 Install the Sc...

Page 6: ...l you require Press the button alongside Class and select the carrier Royal Mail Use the Page Up or Page Down buttons to scroll until the Class you wish to use is visible and then press the button alongside it to select it Envelope Messaging prints alongside your frank To select your preferred Envelope Message press the button alongside Ad Use the Page Up or Page Down buttons to scroll until the E...

Page 7: ...wnload it into your franking machine You can carry out a software update at any time which automatically downloads any new Envelope Messaging or software updates allocated to your account To do this Press Options Use the Page Down button to scroll to Data Centre Options then press the button alongside it to select it Select Check for Updates Your franking machine connects with the Pitney Bowes Dat...

Page 8: ...y approved your licence Please wait 24 hours and try the installation again Error 104 You have tried to refill with an amount that is not a multiple of 50 Please try again with an amount that is a multiple 50 100 150 etc Troubleshooting About Pitney Bowes products and services Ordering consumable supplies Whether it s ink or envelopes for your franking machine or the more day to day routine items ...

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