Pitco L20-378 Installation & Operation Manual Download Page 33

TROUBLESHOOTING 

 

L20-378 rev.3 (01/13)

 

33 

 

3.6. TROUBLESHOOTING 

CHARTS 

 

3.6.1. FRYER 

TROUBLESHOOTING CHART 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
3.6.2. FILTER 

TROUBLESHOOTING CHART (IF EQUIPPED) 

 
 
 
 
 
 
 
 

Problem 

Probable Causes 

Corrective Actions 

Controller does 
not activate. 

No power to appliance. 

Check main building power supply. 

Controller not turned on. 

Turn on controller. 

Power Cord loose or not 
connected. 

Connect power cord. 

Main circuit breaker to 
appliance has tripped. 

Reset circuit breaker 

Appliance fuse has blown. 

Contact Authorized Service Company. 

Controller is on 
and appliance will 
not heat up. 

High temperature limit has 
tripped. 

Allow appliance to cool and reset High 
temperature limit. 

SCBS thermal limit switch has 
tripped. 

Depress button on thermal limit switch to reset. If 
problem continues, Contact Authorized Service 
Company. 

Appliance will not 
maintain 
temperature 
properly. 

Faulty temperature probe. 

Contact Authorized Service Company. 

Faulty High temperature limit.  Contact Authorized Service Company. 

Computer display 
shows off and can 
not be turned on. 

Faulty computer 

Contact Authorized Service Company. 

 

Problem 

Probable Causes 

Corrective Actions 

Filter pump does 
not activate. 

Filter pump circuit breaker has 
tripped. 

Reset circuit breaker. 

Oil/shortening is 
returning to the 
tank slowly or not 
at all. 

Dirty filter paper 

Change filter paper. 

Strainer cap dirty 

Remove strainer cap and clean. 

Filter pan not pushed in 
completely. 

Push filter pan in. 

Excessive air 
bubbles are in the 
oil being returned 
to the tank.  

Pickup tube screen not tight. 

Tighten pickup tube screen cap. 

Pickup tube screen cap 
missing 

Locate and install pickup tube screen cap. 

Filter pan not pushed in 
completely 

Push filter pan in to complete connection. 

Drain valve is 
closed, but the 
computer 
controller still 
displays 
“DRAINING” 

Blue drain valve handle not 
completely closed 

Verify that drain valve handle is completely 
closed. 

Improperly adjusted or 
defective drain switch. 

Contact Authorized Service Company. 

Summary of Contents for L20-378

Page 1: ...ormation and retain this manual for the life of the equipment Model ___________________________ Serial ___________________________ Date Purchased ____________________ ENGLISH Covering all Solstice Sol...

Page 2: ...transfer hot liquids from one container to another when the unit is at operating temperature or filled with hot liquids Serious personal injury could result if skin comes in contact with the hot surf...

Page 3: ...IGHTS 12 1 5 ELECTRICAL CONNECTIONS 14 1 6 VENTILATION AND FIRE SAFETY SYSTEMS 14 1 7 INSPECTION 15 1 8 INITIAL ADJUSTMENTS 16 1 8 1 FILLING THE APPLIANCE 16 1 8 2 LIGHTING INSTRUCTIONS 16 1 8 3 PILOT...

Page 4: ...ACING THE FILTER MEDIA IF EQUIPPED 26 2 1 4 APPLIANCE INSPECTION 27 2 1 5 CLEANING THE COOK TANK 27 2 1 6 CLEANING THE CABINET 27 2 1 7 FILTER CLEANING IF EQUIPPED 28 2 2 WEEKLY PREVENTATIVE MAINTENAN...

Page 5: ...MODELS 31 3 4 SELF CLEANING BURNER SYSTEM NOT ON ALL MODELS 31 3 5 RESETTING THE SELF CLEANING BURNER SYSTEM TEMPERATURE LIMIT SWITCH 32 3 6 TROUBLESHOOTING CHARTS 33 3 6 1 FRYER TROUBLESHOOTING CHART...

Page 6: ...sure that the installation is safe and meets local building and fire codes 1 2 INSTALLATION CLEARANCES The clearances shown below are for combustible and non combustible installations and will allow f...

Page 7: ...e the following procedure Required tools 7 16 12 mm wrench and socket and a large pair of water pump pliers 1 Lay the appliance on its back being careful not to damage the splash back by pulling on it...

Page 8: ...ION In North America gas appliances equipped with casters must be installed with connectors that comply with the Standard for Connectors for Movable Gas Appliances ANSI Z21 69 CSA 6 16 Latest Edition...

Page 9: ...NO PL PT RO ES SI SK SE I2H LU I2E FR I2ESI BE G20 G25 I2E NO DE G20 G25 I2ELL YES NL G25 I2L 25 10 38 YES 4 4 BG CH CY CZ FR DE GB GR HU IE IT LU MT NL PL PT RO ES SI SK TR LP G31 I3P 36 8 50 37 25...

Page 10: ...0 0625 LP16 YES 1 3 AT BG CH CZ DK EE FI GB GR HU IE IT LT LV NO PL PT RO ES SI SK SE I2H LU I2E FR I2ESI BE G20 G25 I2E NO DE G20 G25 I2ELL YES NL G25 I2L 25 45 YES 2 8 BG CH CY CZ FR DE GB GR HU IE...

Page 11: ...55 LP16 YES 0 9 AT BG CH CZ DK EE FI GB GR HU IE IT LT LV NO PL PT RO ES SI SK SE I2H LU I2E FR I2ESI BE G20 G25 I2E NO DE G20 G25 I2ELL YES NL G25 I2L 25 40 YES 3 4 BG CH CY CZ FR DE GB GR HU IE IT...

Page 12: ...18 45 7 226 103 252 1626 9 SSH60W 60WR 18 45 7 14 35 6 275 124 5 252 1626 9 SSH75 75R 18 45 7 18 45 7 275 124 5 324 2088 5 46 1 8 117 5 48 1 4 122 6 MG2 MG2T 46 1 8 117 5 46 1 8 117 5 45 3 4 116 2 41...

Page 13: ...T APPROVED FOR USE IN THIS COUNTRY SGM1824 SGM24 NOT APPROVED FOR USE IN THIS COUNTRY NOT APPROVED FOR USE IN THIS COUNTRY NOT APPROVED FOR USE IN THIS COUNTRY SSH55 88 Mj hr SSH55T 88 Mj hr SSH55R SS...

Page 14: ...g properly in conjunction with the appliance Inadequate ventilation may not properly evacuate appliance all emissions Excessive or unbalanced ventilation may cause drafts which could interfere with pr...

Page 15: ...nd secure Check the high limit bulb mounting screws to ensure that they are tight Review the installation portion of this manual and ensure that all steps have been followed and executed properly 1 Pr...

Page 16: ...en the gas supply valves to the appliance 2 Turn the gas valve knob to the ON position 3 Turn the controller on Solid State Thermostat Assure the Melt switch is in the correct position Turn the I 0 ON...

Page 17: ...lve must be open and the thermostat must be turned on The main power switch must be on The main burners receive gas from the main gas supply through the thermostatically controlled valve When the oil...

Page 18: ...se dissolving commercial cleaner 3 Following the manufacturer s directions clean the tank interior and all other food contact surfaces 4 When cleaning is complete rinse the inside of the tank thorough...

Page 19: ...hould be included with this manual Refer to that manual prior to operating this appliance 1 10 OPERATIONAL FEATURES The diagram below outlines some of the key operational components of your appliance...

Page 20: ...be pressed in the event that the high temperature limit has tripped 7 Basket Hanger For hanging and or draining baskets when they are outside of the cook tank 8 Gas Shutoff Valve Shuts off the supply...

Page 21: ...ing in the appliance but you must be very careful not to scorch the shortening 1 11 1 FILLING THE TANK WITH LIQUID SHORTENING To fill the tank with liquid shortening refer to the following procedure 1...

Page 22: ...The appliance is now on and heating the oil shortening in the cook tank OIL TEMPERATURE Keep the oil temperature in the fryer to a maximum of 190 C 374 F Higher temperatures will cause rapid breakdow...

Page 23: ...rol type to determine how to set the cook timers if equipped To start a timer Press the appropriate timer button 1 13 2 BASKET LIFT OPERATION If the appliance is equipped with basket lifts place the b...

Page 24: ...lling can result in soggy greasy product When removing baskets from the cook tank shake gently to remove excess oil Never leave a basket over the fryer The heat from the cook tank will continue to coo...

Page 25: ...ank reducing product quality and decreasing oil shortening life If you are producing high quantities of fried food and or frying heavily battered food it may be necessary to perform these steps more t...

Page 26: ...UIPPED Refer to the following procedure to replace the filter media if the appliance is equipped with a filter drawer 1 Detach the pickup tube from the filter pickup assembly by unscrewing it counterc...

Page 27: ...ning brush remove all the loose debris and scrub all tank surfaces 4 For tougher carbonized oil shortening and carbon buildup scrub tank using a Scotchbrite or other abrasive pad 5 Wipe residue with a...

Page 28: ...ening into the flue 5 Check that the hood baffles are clean and not dripping oil shortening into the flue 6 Clean the fryer sides back and the flue area it may be necessary to use a non abrasive pad t...

Page 29: ...ning brush safe for hot water Care must be taken to remove all the foreign material on the tank heating tubes sidewalls and other components in the tank 11 Drain the water from the tank 12 Once the ta...

Page 30: ...eaks and for excessive oil build up Check O Ring on filter pickup tube and replace as needed Check filter strainer on pickup tube Check operation of drain valve and DVI drain valve interlock Check ope...

Page 31: ...is equipped with a drain valve interlock circuit the appliance will stop heating if the tank drain valve is opened If your appliance is equipped with a float switch the appliance will stop heating if...

Page 32: ...rol Illuminates pilot sparks and ignites Pre Purge pulse is initiated Pre Purge Pulse 2 seconds Appliance operates briefly and stops Pilot remains lit Interwaiting period 1 5 seconds Appliance does no...

Page 33: ...Authorized Service Company Faulty High temperature limit Contact Authorized Service Company Computer display shows off and can not be turned on Faulty computer Contact Authorized Service Company Prob...

Page 34: ...ched the set temperature Appliance is ready to start cook cycle Indicates program mode is password protected Enter password or wait for controller to exit program mode Incorrect probe reading Contact...

Page 35: ...L20 378 rev 3 01 13 35 NOTES...

Page 36: ...justed to operate correctly contact In the event of problems with or questions about your order please contact the Pitco Frialator factory at 603 225 6684 World Wide Website Address www pitco com In t...

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