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ENGLISH
"Er1" Error Code
Temperature Probe
Wire Not Making
Connection
Access the electrical components on the base of the unit (see
Electric Wire Diagram
) and
check for any damage to the Temperature Probe wires. Ensure Temperature Probe spade
connectors are firmly connected, and connected correctly, to the Control Board.
"noP" Error Code
Bad Connection At
Connection Port
Disconnect meat probe from connection port on the Control Board, and reconnect. Ensure the
meat probe adapter is firmly connected. Check for signs of damage to the adapter end. If still
failed, call Customer Service for replacement part.
Meat Probe Damaged Check for signs of damage to the wires of the meat probe. If damaged, call Customer Service
for replacement part.
Faulty Control Board
Control Board needs to be replaced. Contact Customer Service for a replacement part.
Thermometer
Shows Temperature
When Unit Off
Smoker Has High
Ambient Temperature
Or Is In Direct Sun
This will not harm the smoker. The internal temperature of the main cabinet has ambiently
reached or exceeded 54°C / 130°F. Move the smoker into a shaded area. Prop the cabinet door
open to reduce the internal temperature.
Smoker Will
Not Achieve Or
Maintain Stable
Temperature
Insufficient Air Flow
Through Burn Pot
Check burn pot for ash build-up or obstructions. Follow
Care and Maintenance
instructions
for ash build-up. Check fan. Ensure it is working properly and air intake is not blocked. Follow
Care and Maintenance
instructions if dirty. Check auger motor to confirm operation, and
ensure there is no blockage in the auger tube. Once all the above steps have been done,
start the smoker, set temperature to SMOKE and wait for 10 minutes. Check that the flame
produced is bright and vibrant.
Lack Of Fuel, Poor Fuel
Quality, Obstruction In
Feed System
Check hopper to check that fuel level is sufficient, and replenish if low. Should the quality of
wood pellets be poor, or the length of the pellets too long, this may cause an obstruction in
the feed system. Remove pellets and follow
Care and Maintenance
instructions.
Temperature Probe
Check status of temperature probe. Follow
Care and Maintenance
instructions if dirty.
Contact Customer Service for a replacement part if damaged.
Smoker Produces
Excess Or
Discolored Smoke
Grease Build-Up
Follow
Care and Maintenance
instructions.
Wood Pellet Quality
Remove moist wood pellets from hopper. Follow
Care and Maintenance
instructions to
clean out. Replace with dry wood pellets.
Burn Pot Is Blocked
Clear burn pot of moist wood pellets. Follow
Hopper Priming Procedure
.
Insufficient Air Intake
For Fan
Check fan. Ensure it is working properly and air intake is not blocked. Follow
Care and
Maintenance
instructions if dirty.
Frequent Flare-Ups Cooking Temperature Attempt cooking at a lower temperature. Grease does have a flash point. Keep the temperature
under 176°C / 350°F when cooking highly greasy food.
Grease Build-Up On
Cooking Components
Follow
Care and Maintenance
instructions.
