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Please Note:
This vacuum is supplied with extra belt to be used as a replacement belt when
the belt in the vac is break.
It is normal for the belt to wear and tear or break after long usage similar to
car tyres. If you require more replacement belts you can purchase them from
our friendly customer service by calling our toll free number:
1800 660 655.
TROUBLESHOOTING
WARNING:
Disconnect electrical supply before servicing or cleaning the unit.
Failure to do so could result in electrical shock or personal injury.
PROBLEM
POSSIBLE CAUSE
POSSIBLE
Cleaner does not
work.
1.Unplugged at wall
outlet.
2.Tripped circuit
breaker/blown fuse at
household service
panel.
3.On/off switch not
turned on.
4.Thermal protector
tripped.
1. Plug in firmly, push on/off
switch to on.
2. Reset circuit breaker or
replace fuse.
3. Push on/off switch to on.
4. Reset thermal protector by
unplugging the vacuum
from the power point and let
it cool.
Cleaner not
picking up dirt.
1. Full or blocked dust
bin.
2. Wrong pile height
setting.
3. Blocked nozzle or
dustbin port.
4. Blocked hose.
5. Hole in hose.
6. Broken/misplaced
belt.
7. Hose not inserted
properly.
8. Motor protection
system activated.
9. Dirty filters.
10. Sliders not rotating.
1. Clean dustbin.
2. Adjust pile height setting.
3. Check and remove
blockage.
4. Check and remove
blockage.
5. Replace hose.
6. Replace/fix belt.
7. Insert hose fully.
8. Check and remove
blockage.
9. Clean/change filters.
10. Remove obstructions.
Cleaner picks up
moveable rugs.
1. Wrong pile height
setting.
1. Adjust setting.
Agitator does not
turn
Airflow restricted
while using
attachments.
1. Broken belt.
2. Belt installed
incorrectly.
1. Replace belt.
2. Check belt changing and
agitator cleaning.
1. Attachment use
restricts airflow.
2. New carpet fuzz
blocking air path.
1. Check attachment
2. Check and remove
blockage and clean hose.