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13

TROUBLESHOOTING  TIPS

Malfunctions

Unit does not

start

Unit not cooling

or heating 

(Cooling/ heating

 models only)

room very well

while air flowing

out from the air

conditioner

Cause

Power cut

Unit may have become Unplugged.

Fuse may have blown.

Battery in Remote controller may
have been exhausted.

The time you have set with timer

is incorrect.

Wait for power to be restored.

Check that plug is securely in wall

receptacle.

Replace the fuse.

Replace the battery.

Wait or cancel timer setting.

Set temperature correctly. For 

detailed method please refer to 

"

"

Using remote control  section.

Clean the air filter.

Close the doors or windows.

Clear obstructions away first, then

restart the unit.

Wait.

Inappropriate temperature

setting.

Air filter is blocked.

Doors or Windows are open.

Air inlet or outlet of indoor or

outdoor unit has been blocked.

Compressor 3 or 4 minutes 

protection has been activated.

If the trouble has not been corrected, please contact a local dealer or the nearest customer 

service center. Be sure to inform them of the detailed malfunctions and unit model number.

Notes: Do not attempt to repair the unit yourself. 
            Always consult an authorized service provider.

What should be done?

14

TROUBLESHOOTING  TIPS

Troubleshooting guide

8. Dripping water may generate on the surface of the indoor unit when cooling in a high 
    relatively humidity (relative humidity higher than 80%). Adjust the horizontal louver to
    the maximum air outlet position and select HIGH fan speed.

9. 

Heating mode (For cooling and heating models only)

    The air conditioner draws in heat from the outdoor unit and releases it via the indoor unit
    during heating operation. When the outdoor temperature falls, heat drawn in by the air 
    conditioner decreases accordingly. At the same time, heat loading of the air conditioner 
    increases due to larger difference between indoor and outdoor temperature. If a 
    comfortable temperature can't be achieved by the air conditioner, we suggest you use a 
    supplementary heating device.

10. 

Auto-restart function 

    Power failure during operation will stop the unit completely.
    For the unit without Auto-restart feature, when the power restores, the OPERATION indicator
    on the indoor unit starts flashing. To restart the operation, push the ON/OFF button on the 
     remote controller. For the unit with Auto-restart feature, when the power restores, the unit
     restarts automatically with all the previous settings preserved by the memory function.

7.  

The air conditioner runs 

function after turning off the unit.

     

When turning off the unit under COOL(AUTO COOL, FORCED COOL) and DRY mode, the air 

     conditioner will run 

 function for 7-10 minutes, 

then stop the operation and turn 

     off the unit automatically. 

Anti-mildew

 

Anti-mildew

 if turns off on HEAT mode, the unit will 

     continue operating for about 30 seconds at LOW fan speed, 

Fuse blows frequently or circuit breaker trips 
frequently .

Other objects or water fall into the air conditioner.

The remote controller won't work or works 
abnormally.

Trouble

OPERATION(RUN) indicator or other 
indicators continue flashing.

If one of the following code appears on the 
display area : E0,E1,E2,E3.....or P0,P1,P2,
P3...., F1,F2,F3.......

The unit may stop operation or continue 
to run in a safety condition(depending 
on models). Waiting for about 10 
minutes, the fault may be recovered 
automatically, if not, disconnect the 
power and then connect it in again. If 
the problem still exists, disconnect 
the power and contact the nearest 
customer service center.

Stop the air conditioner immediately, 
disconnect the power and contact the
nearest customer service center.

Summary of Contents for WYE SERIES

Page 1: ...rt can save you a great deal of time and money over the life of your air conditioner You ll find many answers to common problems in the chart of troubleshooting tips If you review the chart of Troubleshooting Tips first you may not need to call for service The design and specifications are subject to change without prior notice for product improvement Consult with the sales agency or manufacturer ...

Page 2: ...n the European countries please read the following information This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the app...

Page 3: ...l the air conditioner in places where combustible gas can be emitted Emmitted gas may collect and cause an explosion Never allow the air conditioner to run for too long with the doors or windows open or if the humidity is very high Remove all dirt from the power plug and plug it firmly Soiled plugs can cause fire or an electric shock In the event of any abnormalities such as smell of burning immed...

Page 4: ...unplug and then plug in the machine So we strongly suggest that the open angle of the horizontal louver should not be set too small in case the condensed water forms and drops from the horizontal louver Refrigerant Leakage Detection With this new technology the dipsplay area will appear EC and the indication lamps continue flashing when the outdoor unit detects refrigerant leakage NAMES OF PARTS 8...

Page 5: ...al switch Range Range Deflector rod AUTO COOL Suspension bars AUTO COOL 1 2 Mode Temperature Room temperature Outdoor temperature 1 Optimum performance will be achieved within these operating temperatures If air conditioner is used outside of the above conditions certain safety protection features might come into operation and cause the unit to function abnormally 2 If the air conditioner runs for...

Page 6: ...with horizontal louvre in closed position The fan speed will be automatically controlled under dry operation During the dry operation if the room temperature is O O lower than 10 C 50 F the compressor stops operation and restarts until the room temperature is above O O 12 C 54 F Before mainatenance A cloth dampened with cold water may be used on the indoor unit if it is very dirty Then wipe it wit...

Page 7: ...smell comes out from the indoor unit This is caused by the indoor unit giving off smells permeated from building material from furniture or smoke 6 The air conditioner turns to FAN only mode from COOL or HEAT For cooling and heating models only mode When indoor temperature reaches the temperature setting on air conditioner the compressor will stop automatically and the air conditioner turns to FAN...

Page 8: ... drawn in by the air conditioner decreases accordingly At the same time heat loading of the air conditioner increases due to larger difference between indoor and outdoor temperature If a comfortable temperature can t be achieved by the air conditioner we suggest you use a supplementary heating device 10 Auto restart function Power failure during operation will stop the unit completely For the unit...

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