Pioneer Metro Installation & Owner'S Operation Manual Download Page 11

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If your Metro has only been installed within the past few days, the fire 
cement seal at the base of the flue will not be fully cured. To ensure the 
cement sets without blistering it is recommended you burn 2-3 sheets of 
loosely crumpled newspaper at a time, approximately once every hour over 
a 6-8 hour period.

During the very first fire your Metro will give off an odour and fumes as the 
firebox paint cures. Do not be alarmed. Open all windows and externally 
opening doors in that room and close any internally opening doors. This 
curing process will last for approximately one hour and is likely to happen 
this one time.

Start up

Place a quantity of loosely crumpled newspaper on the base of the firebox 
until it is approximately half full of paper, or place firelighters on the base 
of the firebox. Add dry kindling and move the air control knob fully to the 
right, being the “full open” position.

Light the paper at two or three locations across the front of the door 
opening and leave the door slightly ajar resting on the latch pin if necessary 
for a few minutes while the fire establishes. Once the kindling is burning 
well, open the door and add 2-3 small logs at a time until you have a well-
established fire. Usually this will take approximately 30 minutes, during 
which time the air control should be set on “high” and the door should be 
closed, except for the initial few minutes and when fuel is being added.

Normal operation

Once the fire is well established, regulate the air control to achieve the 
desired burn rate and heat output. As you move the air control to the right, 
burn rate, firebox temperature and heat output will increase, if you move 
the control to the left they will decrease. Please note: 

•  Always open the air control fully prior to opening the door, then open 

the door slowly. Every time you refuel, leave the air control on ‘high’ for 
a minimum of 20-25 minutes

•  When loading logs, place them end-on, ‘front to back’; air spaces 

should be left between the logs to enable oxygen to get to as much of 
the surface of the fuel as possible

•  Never use the door to force wood into the firebox, as this is likely to 

break the glass.

Extended burning (rural models only)

It is most important if your Metro is to be refuelled and turned down for an 
extended period, such as an overnight burn that you operate it correctly:

•  The wood used as fuel for extended burning MUST BE FULLY 

SEASONED (DRY). Once the fuel is loaded, the appliance must be 
operated on high for a period of at least 20 minutes to drive out 
residual moisture from the fuel (dry wood is usually 20% water content) 
and ensure surface area combustion.

•  Do not turn the air control down lower than you need to, if you want 

the Metro to burn overnight, endeavour to obtain an 8 hour burn time, 
not 12 hours. It will take a few burns to find the correct location of your 
Metro’s air control setting to achieve the length of burn cycle you desire 
as this setting is affected by several variables including fuel density, 
flue length and outside wind velocity.

•  A smouldering fire over a long time frame is likely to deposit corrosive 

elements into your system which could be detrimental to your Metro.

Your Metro fire will give you many years of efficient service with minimal 
maintenance if operated correctly using seasoned fuel. Your Metro fire must 
be regularly maintained and replacement parts must be authorised Metro 
fires parts only. 

Metro Insert fascias

The front panelling of your Metro insert fires fascia will be coated with one of 
two coating systems, which can be cleaned with a soft cloth when the Metro 
is not operating. The two alternative coating systems used on Metro insert 
fascias are:

•   Vitreous enamel which is extremely durable and designed to last the 

life of the appliance. As vitreous enamel is glass, a solid or heavy object 
dropped or banged against a panel could chip the enamel surface.

•   High temperature paint finish which will require periodic repainting to 

keep it looking its best. This coating is not as durable as vitreous enamel 
and is susceptible to scratching, so care is required. Fascias coated 
with high temperature paint can be easily resprayed using Pioneer 
metallic black paint.

Door glass

Providing your fuel is properly seasoned, under normal operating conditions 
the air-wash design of the Metro’s firebox will keep the door glass clear. 
If the glass requires cleaning you may use either a razor blade scraper or 
crumpled wetted newspaper dipped in wood ash rubbed over the glass.

If your door glass breaks it must be replaced with 5mm thick ceramic glass 
which is available from your local Metro retailer. 

Door seals

Over time, usually 3-4 years, the door and glass seals will become hard and 
cause air to leak into the firebox, causing the appliance to ‘over fire’. Your 
Metro retailer stocks replacement woven fibreglass door and glass seals, 
which need replacing when they become hard and over worn.

The door of your Metro is easily removed. Hold it in both hands and lift the 
hinge end of the door up and over the top hinge pin, then lower the door 
from the bottom hinge pin.

Cleaning and maintenance for your Metro wood fire

Operating your Metro wood fire

•  If not operated correctly on extended burn cycles, your Metro 

is likely to incur flue blockages, corrosion of the upper baffle, 
lower flue pipe and firebox flue spigot. As these are not covered 
under warranty if they fail through improper use, it is important 
you operate your Metro correctly.

 

CAUTION! 

Important Information

Summary of Contents for Metro

Page 1: ...now your Metro 9 Operating your Metro 11 Cleaning and maintenance 11 Troubleshooting 13 Metro warranty 14 Replacement parts accessories 15 Insert Wood Fires Wood Fire Installation Owner s Operation Manual 360MM 170MM 360MM 170MM 19 Oropuriri Road New Plymouth 4312 info metrofires co nz www metrofires co nz 10 17 PIONEER MANUFACTURING LTD ...

Page 2: ...on Mixing of appliance or flue system components from different sources or modifying the dimensional specification or components may result in hazardous conditions Where such action is considered the manufacturer should be consulted in the first instance Do not install a Metro fire if there is any sign of visible damage to the product This appliance must be regularly maintained Use authorised Metr...

Page 3: ...t the top baffle All insert models feature a two piece top baffle which locates onto six lugs provided on the side walls of the firebox s upper chamber as detailed in Diagram 2 on page 4 The rear baffle section is 6mm folded steel and has a central locating pin fitted to its front top surface Fit this rear baffle through the door opening and into position in the upper chamber of the firebox It is ...

Page 4: ...eposition the ashlip into its final position as illustrated in Diagram 3A taking particular attention to ensure The ashlip is the right way around Do not mark the coating on the ends of the ashlip panel as you slide it into the fascia you may need to slightly prise apart the fascia side panels as you fit the ashlip Position the bottom louvre as illustrated in Diagram 3A and refit the four screws p...

Page 5: ...t requires an ash hearth floor protector with recommended construction of tiles on 6mm thick non combustible board The minimum floor protector projection forward of the Metro is 300mm as detailed in the table below Any non combustible material fixed directly to a combustible floor is acceptable LTD Trend Insert The LTD Trend Insert requires an insulating floor protector The forward projection is d...

Page 6: ...ipe and secure with the 6mm bolt and nut supplied in the plastic bag 7 Refit the top baffle into the firebox s upper chamber Support by the steel plates only and keep the baffle horizontal 8 Using a suitable rated insulation fibretex 450 or similar pack any gap that exists between the sides and top of the fireplace insert cabinet and fireplace surround Do NOT block off the lower convection slots o...

Page 7: ... firebox On the rear of the wetback casting apply the remaining contents of the tube equally around both connection pipes and also the outer circumference of the wetback which will face the inside rear wall of the firebox This will completely seal the wetback to the inside rear wall of the fire on installation 5 Fit the wetback into the firebox and position the connection pipes through the connect...

Page 8: ...crew will thread directly into the water heater casting Repeat for the two front bolts but retain the nuts and washers 6 Remove the water heater from it s box which also contains a tube of fire cement You will note a 6mm bolt and washer is fitted to one of the casting ribs remove this 7 Smear a liberal but even amount of Pioneer fire cement over the entire flat face of the water heater in order to...

Page 9: ... operated with cracked or broken door glass Please note the above 3 points require regular inspection maintenance every time the ash bed is cleaned out generally 3 5 times a season and if not maintained will void the firebox warranty A glowing firebox or lower fluepipe is just one sign you are over firing your appliance Please ensure you keep your proof of purchase receipt on any parts you purchas...

Page 10: ...pressure cylinders are usually not vented However you can install an indirect cylinder which contains a secondary coil inside the storage cylinder enabling you to have a wetback while retaining a high pressure system Wetback Suitable for models Smart Booster Smart Insert LTD Smart Insert 3kW Wetback ECO Trend Insert properties of 2Ha only LTD Trend Insert 4kW Wetback ECO Trend Insert properties of...

Page 11: ...control down lower than you need to if you want the Metro to burn overnight endeavour to obtain an 8 hour burn time not 12 hours It will take a few burns to find the correct location of your Metro s air control setting to achieve the length of burn cycle you desire as this setting is affected by several variables including fuel density flue length and outside wind velocity A smouldering fire over ...

Page 12: ... rear edge of the baffle to drop down in front of the rear support lugs on the side of the firebox you have just removed the brick from The baffle can then be easily removed through the door opening To refit the top baffle Proceed in the reverse order and note the baffle must be fitted so its rear is touching the back of the firebox Note Cracks in the promet are not uncommon and have no adverse ef...

Page 13: ...owl is fitted as this will increase the draw If you already have an ECO Cowl and smoke is still entering the room please add another 600mm length of flue pipe Downdraft Turbulence blockage If you have checked all of the previous factors and the fire is still smoking into the room it s possible there may be a down draft issue Down draft is environmental and can be caused by many variables and it is...

Page 14: ...l be reduced If your Metro wood fire has been neglected by not being regularly maintained and serviced warranty may be declined It is critical the fire not be operated with over worn faulty or missing door seals Door seals will harden over time and become over worn 3 4 year s and will cause air to leak into the fire causing the appliance to over fire Do not operate the fire with cracked or broken ...

Page 15: ...must be replaced Note Impact damage when loading wood and burning wood which is not properly seasoned i e 25 moisture content or more will cause the promet to disintegrate and require replacement Always burn dry well seasoned wood and take care when loading wood into the firebox Parts guide for your Metro Promet baffles and wetback options Model Type of promet required Type of steel baffle s requi...

Page 16: ...r all models which is generally required when applying for a building consent See your Metro retailer to obtain a copy or visit www metrofires co nz metrofires co nz Visit the Metro website metrofires co nz to view Metro s video demos showing the latest in wood fire technology energy saving options You can view the entire Metro product range find out where your nearest Metro retailer is located or...

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