Pioneer HTZ-BD91HW, Owner'S Manual

Page: 56 / 220

Troubleshooting 56
Trouble
shoo
ting
5
Picture
Symptom Cause & Solution
There is no picture.
y
Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
y Connect the video connection securely.
y
Check the [HDMI Color Setting] in the [Setup] menu is set to the
appropriate item that conforms to your video connection.
y
Your TV may not support the resolution you have set on the player.
Change the resolution that your TV accepts.
y
The player’s HDMI OUT jack is connected to a DVI device that does
not support copyright protection.
Picture noise appears
y
You are playing a disc recorded in a color system that is different from
your TV.
y
Set the resolution which your TV accepts.
Blu-ray 3D disc playback does
not output 3D views.
y
Connect the player to your TV with HDMI cable (Type A, High Speed
HDMI™ Cable with Ethernet).
y
Your TV may not support “HDMI 3D mandatory format”.
y
The [3D Mode] option in the [Setup] menu is set to [Off ].
Set the option to [On].
Sound
Symptom Cause & Solution
There is no sound or the sound
is distorted.
y
The unit is in scan, slow motion, or pause mode.
y
The sound volume is low.
y
Check the speaker cable connection. (page 15)
Updates
Note that information on this product is available on the Pioneer website. Please check the website for
information on updating or servicing this player.
HB516-MD2_BUSAPPK_ENG.indd 56 2011-09-27 �� 2:10:09