Installation and Use
1. Connect the hardware (see image I + II)
•
Connect your house or room antenna to the antenna input port on your PCTV USB / Pro USB.
•
Optional: using the ports at the front, you can play analogue video material from a video recorder
or another analogue device and record this material using the supplied software.
•
Connect the PCTV USB / Pro USB USB connector with a free USB 2.0 port on your computer.
If the dialog window “Add new hardware” pops up during installation, cancel the wizard.
2. Install the software
•
Insert the PCTV installation CD-ROM into the appropriate CD drive in your PC. The installation will
begin automatically; please follow the instructions regarding further actions provided in the setup
program.
3. Additional information
•
Additional information on the hardware and software operation can be found under
Start/Programs/Pinnacle MediaCenter/Help in the appropriate electronic manuals or in the readme
file.
Service and Support
Don’t forget to register your product (either on the Internet or using the printable registration card
which is available from the support centre, see below) in order to make use of our extensive customer
support options:
Direct support: all the basic information can be found under Start/Programs/Pinnacle
MediaCenter/Help/Pinnacle Service & Support Center.
Online support: interactive support via E-mail, FAQs, forums. Visit us at
http://www.pinnaclesys.com/support and select your product.
Telephone support: All Pinnacle customers get one free phone call for support (excluding toll charges
from your long distance company). Afterwards, Pinnacle can answer your questions at $25 per phone
call.
The Technical Support Resource Center is open Monday to Friday, 8 AM - 8 PM Eastern Time. Support
can be reached at (650) 2675196.
The support options listed here are for North America only. For other regions, consult the online
support documentation. During the installation of your product, all support information will be copied
to your hard drive. To open the Pinnacle Service & Support Center, click on Start -> Programs/"Your
Pinnacle Product"/Help/Pinnacle Service and Support Center.
Pinnacle Systems reserves the right to change its Support Policy at any time. We will post changes to
our Support Policy at http://www.pcle.com/support/ussupportpolicy.
Design/technology subject to modifications