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www.pingme.co.za

How to Charge

Connect one end of the USB charging cable  
(1) to a USB port and the charger end (2) with 
two gold teeth into the allotted slot on the 
underside of the PingMe GPS watch phone (3) 
for charging as pictured below. (Usually needs 
1-2 hours for charging fully.)

Be careful not to damage
the two gold teeth.  
They need to be an even
length and aligned to connect 
and charge correctly.  The display will show a 
‘filling battery’ animation if its charging.

(1)

(2)

(3)

Live Tracking

Tap the “Live Tracking” button 
on the App. The position of the 
PingMe watch will be returned 
and indicated on the map by way 
of an arrow.

Depending on the location of the child, 
the PingMe makes use of 3 different technologies to try pin-point the 
position, which will be labelled on the flyout on the map. It will start with:
1. GPS - this is mainly for outdoor positioning, 5m - 15m accuracy.
2. LBS (GSM), mainly for indoor positioning - 500m to 3km accuracy.
3. Wifi mapping, for indoor positioning, it supports the triangulation
used with the aforementioned technologies.
Both the LBS and Wifi mapping are ‘Area indicators’ of the child’s 
whereabouts. Even though it is not as accurate, it could be a 
valuable starting point.

2016.5.13

1

Your PingMe face

Audio 
message
Indicator

Connection
Indicator

Reception

Battery

Love 
Rewards

Toggle ‘Dad’ button

to switch between 

fig 1 and fig 2

Fig 1

Fig 2

Keeping families connected

You’re not the only one asking questions, 

so we’ve compiled a list of FAQ’s or get your hands on 

the user manual on our website www.pingme.co.za 

Prefer to speak to real people?

Contact us at [email protected]  

No connectivity?

Reception

Don’t worry - its normal, your PingMe might just need a jump start.

Make sure the watch is topped up with data and airtime.

Send a text message 
to the watch:

Topped up with airtime?

Is the sim in correctly?

Try the sim in another
device to see if it has signal
and if it can make & receive 
calls & text messages

and email the text 
response to us
The time would be 
automatically set 
correctly

123456,ts#

pw,

‘Not enabled’ or ‘Offline’ message in the App

Does the watch have GSM signal? 

Yes

No

12:34

We’ve selected a Vodacom sim for you, based on 

our experience with network coverage, we felt it was a good

choice, as our PingMe is only as good as the connection.

You may however find that your area is more condusive with

another provider, and you’re welcome to swap out the 

micro sim with a provider of your choice.

Please note: if your sim is not used for 3 months,

the number will be given to another customer.  So its important to make

AND receive at least 1 call every 3 months to keep your number active.

This is enforced by the telecoms, and has nothing to do with PingMe.

Wifi

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