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CUSTOMER SUPPORT TEAM:
+44 (0) 333 220 6054
3. When replacing the water tank, press the
tank firmly into place with both hands. If
the tank is not positioned properly, the
tank full sensor will be activated, and the
dehumidifier will not operate.
CONTINUOUS WATER DRAINAGE
1. The unit features a continuous drainage
port. Using a plastic pipe with an inner
diameter of 10mm (not supplied) insert
into the drain hole (on intermediate plate),
reach out from the water tank making
sure that the pipe is set in the notch of the
water tank and unit body.
2. Plumb the pipe to a suitable drain. If you
are unsure, seek advice from a qualified
plumber.
Note:
The dehumidifier will not operate unless
the tank is in place correctly.
TROUBLESHOOTING
The following checks will assist in the correction
of most problems which you may encounter
with your dehumidifier. Before going through
the check list below, first check the following
points:
The power cord must be connected firmly.
Should any problem persist after you have
made these checks consult your nearest
dealer.
Problem
Possible
Cause
Solution
The unit
doesn’t
operate
Has the power
cord been
disconnected?
Plug the power
cord into the
outlet.
Is the tank
full indication
lamp blinking?
(The tank is full
or in a wrong
position.)
Empty the
water in the
drainage tank
and then
reposition the
tank.
Is the
temperature of
the room above
35°C or below
5°C?
The protection
device has
activated
and the unit
cannot be
started.
The
dehumidifying
function
doesn’t work
Is the air filter
clogged?
Clean the
air filter as
instructed
Is the intake
duct or
discharge duct
obstructed?
Remove the
obstruction
from the
discharge duct
or intake duct.
No air is
discharged
Is the air filter
clogged?
Clean the
air filter as
instructed
The
dehumidifier
is noisy
Is the unit tilted
or unsteady?
Move the unit
to a stable,
sturdy location.
Is the air filter
clogged?
Clean the
air filter as
instructed.