Pidion BM-170, User Manual, Page: 24 / 60

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BM-170 Manual
[Precautions in using ActiveSync]
∙
The message “Unknown Device” pops up after the
computer detects the USB device
This message may be displayed when you switch
on the terminal as it is mounted on the <24pin USB
cable>. If you dismount the terminal and then mount
it back to the <24pin USB cable>, the ActiveSync
program works properly.
∙
The message “Connecting…” continues
Dismount the terminal from the <24pin USB cable>
to disconnect it from the computer.
On [ActiveSync], select File
▶
Set Connection
▶
<Allow USB Connection>, and then, click [OK]
button. Connect the terminal again.
∙
If connection attempts continue to fail and the
message “Unknown Hardware Device” pos up
Abnormal status of the USB host in the computer
may result in connection fail.
Remove the terminal from the <24pin USB cable>,
reboot the computer, and then, return the terminal
to the <24pin USB cable>.
∙
The terminal does not work when you remove and
return the battery
To prevent this problem, you should press the [Send]
button or select [End] button in the Start menu with
the stylus pen so that Windows Mobile (or Windows
CE) should “Exits System” before you remove the
battery.
If you had to remove the battery due to an
unavoidable situation, and the terminal does not
work properly, press the
[OK] button and the [Reset]
button at the same time for hard-reset.
Note that hard-resetting deletes data from the
memory. Only the data in the file storage are
preserved.
Connecting ActiveSync