Photron FASTCAM Multi, Hardware Manual

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Chapter 6 Warranty
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6.1. About the Warranty
This system has been shipped having undergone rigorous testing. However, in the unlikely event
that it malfunctions due to a manufacturing defect, it will be repaired, at no charge, within the
warranty period.
Warranty Exceptions
The following exceptions will result in fee-based repair, even within the warranty period.
1. Damage or malfunction as a result of fire, earthquake, water damage, lightning, other natural
disasters, pollution, or the effects of abnormal voltage.
2. Damage or malfunction as a result of dropping or mishandling during shipment or when
moving after purchase or misuse.
3. Consumable goods (cables)
4. When repair, adjustment, or alteration done by an entity other than Photron service has been
performed on the system, or damage or malfunction that is determined to be attributed to a
fault in the use the product.
For inquires related to malfunction, contact the dealer where the product was purchased, or the
nearest Photron office.

For inquires related to our product, refer to "7.1. Contact Information
” page 66.
Reference