7
/
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Connect
power adaptor to the booster
，
connect The other end of power adaptor to the
power outlet.
WARNING:
The input voltage for the booster is +5V DC. DO NOT use this Booster with a regular
power supply that NOT +5V . otherwise, it will be damaged and the user may also be
injured.
TROUBLESHOOTING AND SUPPORT
Problem
Resolution
LED is not light
1.Find an alternate power adaptor and try again.
2.Check the power outlet, the power adapter plug maybe is poor
connected.
3.If the problem is still not solved, please contact our company support
at support@PHONETONE.com
Booster has no
effect
1.
Check whether the direction of the booster is worng connected.
2.
Make a call to your mobile phone operator to determine if the
frequency band is correct.
3.
Check whether the indoor and outdoor antenna is installed correctly
4.
At the location where the outdoor is installed, if your mobile phone is
able to receive a stable 3 bars cell phone signal,
If not, find a location
where the mobile phone can receive a better signal to install the outdoor
antenna.
5.
Whether or not your house is a metal roof. If so, you will need to set
up your outdoor antenna at least 3 meters above the roof.
Booster has
effect ,but the
effect is not ideal
Check if your outdoor signal is very weak. If you can only receive one or
two bars cell phone signal in the outdoor.
If so, contact our customer service and ask to replace the booster or
antenna with a higher gain
alternative.
Mobile phone
can receive full
signal, but can
not normally
make a call
It Usually means that the booster is self-oscillated, please make the
distance between the indoor and outdoor antenna as far as possible, it is
better to use a wall or metal to Separate the indoor antenna and the out
door antenna.
During using your Booster, if the Booster interferes with your radio or other electronic
device, move the Booster further away from those devices, you might be able to solve it
yourself.
If necessary
，
please contact your local dealer or send e-mail to our support team by the