UNIVERSAL DOCKING STATION USER’S GUIDE
21
TROUBLESHOOTING
LED is Red
Your Dock-N-Talk™ is plugged into a telephone line that is connected to a wireline
service. If you have wireline service, move the switch on the back of the Dock-N-
Talk™ to LP2. If you have no wireline service, you should have a qualified phone
service technician disconnect the wireline connection to your home before plugging
into Dock-N-Talk™. This may require disconnecting the wireline at your network
interface module. If the LED is still RED, power to the Dock-N-Talk™ is insufficient.
Ensure the power adapter is properly plugged into the wall and into the Dock-N-
Talk™ and you are using the Phone Labs power adapter supplied with the product.
LED is Flashing Green
Check that you have the cable or Bluetooth Module securely connected. Check that
the cell phone you are connecting is supported by the Dock-N-Talk™ Adjunct. Check
that you are using the proper cable for the cell phone to which you are connecting.
Power cycle your cell phone off and on and the Dock-N-Talk™ off and on to
reinitialize both devices.
No dial tone on extension telephone sets
Check to see that the extension set is plugged into the same pair of wires that the
Dock-N-Talk™ is plugged into. Press the Setup Ringing “ ” key and see if the
phone rings. If it does not ring, check that you have the correct wires connected
to the extension telephone set. If it does ring, ensure that the Dock-N-Talk™ is not
plugged into the public telephone network.
