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HEARING AID STILL NOT WORKING AT ALL!

If it is not the battery or a blockage in the tubing, it is harder to fix!

Aid is set on a  

program which turns  

the microphone off  

(eg loop or T  program)

Turning aid off and on resets  

back to normal program.

Hook  of an aid with 

earmould is blocked

A new hook is needed  

– contact Audiology.

Microphones faulty

Aid needs to be replaced  

– contact Audiology.

Aid faulty – not working 

or sound distorted

Aid needs to be replaced  

– contact Audiology.

Aid broken or damaged 

or been through wash or 

vacuum cleaner

Aid needs to be replaced  

– contact Audiology.

OTHER PROBLEMS

THE HEARING AID WHISTLES WHEN  

IT IS IN THE PERSON’S EAR

This is called ‘feedback’ – sound escapes from the person’s ear 

and is picked up by the hearing aid microphone and is amplified, 

so more sound leaks out and more sound is amplified and so on.

Aid not inserted correctly

Slim tubes

 

Try pulling ear back and pushing 

tubing and dome into the ear  

(in the direction of the nose)

Aids with earmoulds 

Most often, the top part of the 

mould is sticking out. When the 

mould is being put in the ear, 

the top part needs to be twisted 

backwards slightly to fit the whole 

mould into the ear completely.
If this is not done correctly, pain 

and pressure sores may result.

Earmould or slim tube old 

and loose

Needs to be replaced – contact 

Audiology.

Too much wax in the ear

Sound goes in, hits the wax and 

bounces back.
Person needs ears checked for 

wax and ears cleared.

Tubing split

Needs to replaced – contact 

Audiology.

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Summary of Contents for Nathos

Page 1: ...Hearing Aid Troubleshooting and Maintenance INSTRUCTIONS MAINTENANCE GUIDANCE HELP ADVICE Adult Audiology The Lauriston Building Level 1 39 Lauriston Place Edinburgh EH3 9HA Tel 0131 536 1637...

Page 2: ...ied by the hearing aid powered by the battery and travels through the tubing and dome into the person s ear Hearing aid is ON when a battery is in place and the battery compartment is closed and is OF...

Page 3: ...uld hear it whistle Newer aids usually play a little tune a few seconds after starting turn the aid on and hold it near your ear but not too close if you hear the tune the aid is probably working WHAT...

Page 4: ...tic earmould If does not improve tubing will need to be changed contact Audiology for repair appointment or use postal repair service Fluid blocking tubing aids with earmoulds Have a look at tubing Cl...

Page 5: ...This is called feedback sound escapes from the person s ear and is picked up by the hearing aid microphone and is amplified so more sound leaks out and more sound is amplified and so on Aid not inser...

Page 6: ...ed with other household batteries most large supermarkets have battery recycling cans HEARING AID IS WORKING BUT THE PERSON IS NOT HEARING WELL Hearing aids need maintenance every 6 9 months especiall...

Page 7: ...ons on how to replace the tube If you find it difficult to handle small objects or have eyesight problems and cannot replace the tube yourself then please ask a friend or relative to help or book a re...

Page 8: ...ld piece of tube as a measure for the new piece Push the end of the hearing aid hook firmly inside the new piece of tubing If the hearing aid is loose over the top of the ear try shortening the tube a...

Page 9: ...a time to avoid confusing left marked blue and right marked red aids Remove the tube from the main part of the hearing aid by unscrewing the top of the tube anticlockwise or by turning the tubing to...

Page 10: ...N YOU CAN MATCH UP A LOST HEARING AID WITH ITS OWNER MUCH MORE EASILY Name LEFT RIGHT Manufacturer and model Hearing Aid Serial No Earmould Serial No or name Manufacturer and model Hearing Aid Serial...

Page 11: ...Building Level 1 39 Lauriston Place Edinburgh EH3 9HA Tel 0131 536 1637 All hearing aids issued are NHS property and must be returned when no longer required Please take care of your hearing aids as...

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