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7.  Conversation in noise or over 

distance

When you are surrounded by loud noise, or trying to 
listen over distance, following a conversation with one or 
more people can be difficult – even with a Phonak Naída Q 
hearing aid. In these challenging listening situations, the 
add-ons in our Wireless Communication Portfolio can 
help.

7.1 Communication in noise and over distance  

with Roger

Roger is the new technology that bridges the 
understanding gap, in noise and over distance, by 
wirelessly transmitting the speaker’s voice directly to your 
hearing aids. 

The Roger portfolio includes a wireless microphone such 
as Roger Pen or Roger Clip-On Mic. A Roger microphone 
is simply placed on a table, hold in the hand or passed to 
whoever is speaking. It can also be connected to audio 
sources or, if offered by the Roger microphone, to cell 
phones via Bluetooth®. 

Bluetooth® is a registered trademark owned by the 
Bluetooth SIG, Inc.

Summary of Contents for Naida Link Q30

Page 1: ...User Guide Phonak Na da Q Q90 Q70 Q50 Q30...

Page 2: ...ons for using the hearing aid 17 Step 1 Getting to know your hearing aid 17 Step 2 Battery preparation 20 Step 3 Inserting the battery 21 Step 4 Turning on the hearing aid 22 Step 5 Inserting the hear...

Page 3: ...ver to the audio shoe 44 Step 15 Remove the audio shoe from the hearing aid 45 5 Care and maintenance 46 6 Troubleshooting 49 7 Conversation in noise or over distance 51 7 1 Communication in noise and...

Page 4: ...2013 Phonak Na da Q90 SP 2013 Phonak Na da Q90 RIC 2013 Phonak Na da Q70 UP 2013 Phonak Na da Q70 SP 2013 Phonak Na da Q70 RIC 2013 Phonak Na da Q50 UP 2013 Phonak Na da Q50 SP 2013 Phonak Na da Q50 R...

Page 5: ...al hearing technology currently available on the market Please read these user instructions thoroughly in order to benefit from all the possibilities your new hearing aid has to offer With proper use...

Page 6: ...om it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading 2 1 Hazard warnings The intended use of hearing a...

Page 7: ...of children and mentally challenged people or pets If batteries are swallowed consult your physician immediately Tamperproof solutions for the battery door ear hook and integrated Roger FM receiver if...

Page 8: ...does get stuck in your ear canal it is strongly recommended to see a physician for safe removal Hearing programs in the directional microphone mode reduce background noises Please be aware that warnin...

Page 9: ...g aid at least 15 cm 6 inches away from the active implant If you experience any interference do not use the wireless hearing aids and contact the manufacturer of the active implant Please note that i...

Page 10: ...n on a continual basis that is worn in activities such as swimming or bathing Always remove your hearing aid before these activities as the hearing aid contains sensitive electronic parts I I Never wa...

Page 11: ...ur hearing aid In case a battery is leaking replace it immediately with a new one to avoid any skin irritation You can return used batteries to your hearing care professional I I The batteries used in...

Page 12: ...nation room area before undergoing S S Medical or dental examination with X ray also CT scan S S Medical examinations with MRI NMRI scans generating magnetic fields Hearing aids don t need to be remov...

Page 13: ...d drawings to identify the hearing aid and the earmold that you use The following table shows what battery you need for your hearing aid model Model Zinc air battery size IEC ANSI marking on package c...

Page 14: ...earmold a Right or left indicator right red left blue b Battery compartment with ON OFF switch c Volume control d Program button e Microphone inputs with Wind and Weather Protector f Hook sound outpu...

Page 15: ...B Power SlimTube with classic earmold a Right or left indicator right red left blue b Battery compartment with ON OFF switch c Volume control d Program button e Microphone inputs with Wind and Weather...

Page 16: ...l Option A with cShell Option B with Dome a cShell b Dome detachable c Battery compartment with ON OFF switch d Push button e Microphone inputs with microphone protection f External receiver g Retenti...

Page 17: ...the parts that are particularly important for each step are shown in green Step 1 Getting to know your hearing aid Take the hearing aid in your hand and try out the hearing aid controls This will make...

Page 18: ...raPower and SuperPower model To increase the volume press the volume control upwards To decrease the volume press the volume control downwards Fig 1a In order to change a hearing program press the pro...

Page 19: ...RIC model Your hearing care professional can configure the push button as either a volume control or a program selector not for Q30 models To increase the volume press the button on your right hearing...

Page 20: ...change a hearing program press the button displayed Fig 1d Step 2 Battery preparation Remove the protective foil from the new battery Fig 2 Wait for two minutes before inserting to activate the batte...

Page 21: ...3a Fig 3d Fig 3c Step 3 Inserting the battery Take the hearing aid in your hand Fig 3a 3c and open the battery door Insert the battery so that you see the symbol on the battery Fig 3b 3d UP and SP mo...

Page 22: ...Open and close the battery compartment gently and carefully I I Check if you feel resistance when closing the battery compartment Check to make sure the battery is correctly inserted and in the corre...

Page 23: ...This step shows you how to correctly insert the hearing aid The instructions apply for the UltraPower SuperPower and RIC hearing aids The type of earmold determines how the hearing aid is inserted I I...

Page 24: ...24 Fig 5a Fig 5b Step 5 1 Identifying the hearing aid for the right and left ear Color indicator right red left blue UP and SP model RIC model 4 Using the hearing aid...

Page 25: ...r right hand take your earmold for the right ear red mark on the hearing aid see step 5 1 between your thumb and forefinger Fig 5c Take the earmold up to your ear Fig 5c Place the ear canal part of th...

Page 26: ...s correctly Check the fit by running your finger over the bowl of the ear You know it fits correctly if when doing so you feel the contour of the bowl of the ear and not the hearing aid Fig 5f In the...

Page 27: ...his procedure is identical Step 5 4 Inserting a RIC model with a cShell With your right hand place the right hearing aid red mark on the hearing aid see step 5 1 behind your right ear Fig 5g Place the...

Page 28: ...ly You have now successfully inserted the right hearing aid Now insert your left hearing aid in the same way marked in blue see step 5 1 Step 5 5 Inserting a RIC model with a dome Follow the instructi...

Page 29: ...the ear Step 6 1 Adjusting the volume control behind the ear with an UltraPower or SuperPower model To increase the volume press the volume control upwards To decrease it press the volume control down...

Page 30: ...r hearing care professional can configure your hearing aid push button as either a volume control or a program selector not for Q30 models To increase the volume press the button on your right hearing...

Page 31: ...n UltraPower or SuperPower model In order to select or change a hearing program press the program button displayed Fig 7a If you press it again you change to the next program A signal indicates the ch...

Page 32: ...ume control or a program selector not for Q30 models In order to select or change a hearing program press the push button displayed Fig 7b If you press it again you change to the next program A signal...

Page 33: ...erPower model with classic earmold Take the hearing aid behind your ear do not touch the tube and lift it above the upper part of your ear and then gently let go Fig 8a Use your thumb and forefinger t...

Page 34: ...wer or SuperPower model with Power SlimTube with classic earmold Follow the instructions in Step 8 1 as this procedure is identical Step 8 3 Removing a RIC model with a cShell Grasp the hearing aid by...

Page 35: ...ome can remain in your ear canal when removing the hearing tube from the ear In the unlikely case that the dome does get stuck in your ear canal it is strongly recommended to see a physician for safe...

Page 36: ...to 30 minutes to change the battery however this can differ and might be considerably shorter We recommend that you always keep a spare battery on hand I I To estimate the average battery life we rec...

Page 37: ...aPower and SuperPower hearing aid models can be fitted with a secured battery compartment if needed for safety reasons Open the battery compartment by inserting a pen tip into the notch shown Fig 11a...

Page 38: ...38 Fig 11c Use your thumb and forefinger and pull the battery compartment to open it up Fig 11c 4 Using the hearing aid...

Page 39: ...Pull the white tab with your fingernail Fig 11d and push it in an upward direction Fig 11e The battery can only be inserted when the tab is in upwards position Fig 11e The old battery can now be repl...

Page 40: ...he battery Lock the battery by pushing the white tab towards the hearing aid with your finger Fig 11h Before you close the battery compartment check that the white tab is locked in position and the ba...

Page 41: ...tery compartment Fig 11j until it snaps into place Fig 11k Check that the battery compartment is now secured Step 12 Using a design integrated Roger receiver With the design integrated receiver attach...

Page 42: ...care professional for further information Phonak Na da Q with the design integrated receiver is WaterResistant For more information on the water resistant properties of the Na da Q housing please see...

Page 43: ...water resistant Figures 13a 15b show the UltraPower and SuperPower model follow these instructions for the RIC model as this procedure is identical To attach the audio shoe hold the hearing aid betwee...

Page 44: ...tep 14 Attaching the universal receiver to the audio shoe Connect the universal receiver to the audio shoe by pushing the three pins of the universal receiver into the three sockets of the audio shoe...

Page 45: ...attached when not in use Step 15 Remove the audio shoe from the hearing aid To remove the audio shoe take the hearing aid between your thumb and forefinger Pull the locking system on the audio shoe ba...

Page 46: ...se products may damage it When you are not using your hearing aid leave the battery compartment open so that any moisture can evaporate Make sure that you always completely dry your hearing aid after...

Page 47: ...also water resistant I I Na da Q hearing aids modified with a battery compartment allowing use of an audio shoe and universal receiver are no longer WaterResistant I I Use of your hearing aid around w...

Page 48: ...to clean your hearing aid intensively ask your hearing care professional for advice and information on filters or drying capsules Weekly Clean the earmold dome or cShell with a soft damp cloth or wit...

Page 49: ...ional Hearing aid stops working after contact with water Dry the hearing aid with a soft cloth or tissue Open the battery compartment allow the hearing aid to dry and replace the battery Should any wa...

Page 50: ...professional if necessary for replacement Whistling Check whether the earmold is correctly and firmly fitted If this is the case but the problem persists please consult with your hearing care professi...

Page 51: ...over distance with Roger Roger is the new technology that bridges the understanding gap in noise and over distance by wirelessly transmitting the speaker s voice directly to your hearing aids The Roge...

Page 52: ...in noise or over distance Roger Pen Roger Clip On Mic Examples where to benefit from Roger microphones Family gatherings One to one conversations Restaurants and bars Meetings or lectures TV PC MP3 et...

Page 53: ...it www phonak com boost or ask your hearing care professional 7 2 Making phone calls with Phonak DECT CP1 The Phonak DECT CP1 can be used as any other cordless phone But the integrated wireless Phonak...

Page 54: ...sory Remote control of your hearing aids is also possible wirelessly Product offering Phonak ComPilot Wireless audio streaming and remote control in one Phonak PilotOne Small remote control Phonak Rem...

Page 55: ...ing from the date of purchase This limited warranty covers manufacturing and material defects in the hearing aid itself but not accessories such as batteries tubes earmolds external receivers The warr...

Page 56: ...e caused by third parties or non authorized service centers renders the warranty null and void This warranty does not include any services performed by a hearing care professional in their office Seri...

Page 57: ...o and Telecommunications Terminal Equipment Directive 1999 5 EC The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address ca...

Page 58: ...complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must...

Page 59: ...rference to radio communications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television recep...

Page 60: ...Type B With the CE symbol Phonak AG confirms that this Phonak product including accessories meets the requirements of the Medical Devices Directive 93 42 EEC as well as the R TTE Directive 1999 5 EC...

Page 61: ...n in these user guides This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides Important information for handling and product safe...

Page 62: ...g the hearing aid after use Atmospheric pressure 200 hPA to 1500 hPa The symbol with the crossed out garbage bin is to make you aware that this hearing aid may not be thrown away as normal household w...

Page 63: ...63...

Page 64: ...029 0256 02 V2 00 2014 06 FO Printed in Switzerland Phonak AG All rights reserved www phonak com Phonak AG Laubisr tistrasse 28 CH 8712 St fa Switzerland...

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