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26

Troubleshooting

Situation

The green light is not visible when MyLink
is switched on.

MyLink and the transmitter are switched
on but the speaker's voice is not audible.

Summary of Contents for MyLink+

Page 1: ...User Guide...

Page 2: ......

Page 3: ...municating over a distance or in reverberating rooms MyLink wireless receivers are compatible with In the Ear hearing instruments custom products and Behind the Ear hearing instruments with T coil Thi...

Page 4: ...works 14 Charging MyLink 15 Getting started 18 Hanging MyLink around your neck 18 Switching MyLink on 19 Controlling the volume 21 Attaching and using headphones optional 22 Operating distance 24 Fre...

Page 5: ...5 Declaration of conformity 34 Service and warranty 35...

Page 6: ...6 Instrument description Fixed side of the neck loop Detachable side of the neck loop Green orange MyLink Status Indicator...

Page 7: ...7 Toggle switch for volume control On off switch Charging socket Headphones socket 2 5mm...

Page 8: ...8 MyLink Status Indicator Green indicator Orange indicator...

Page 9: ...9 Battery almost empty Battery completely exhausted Charging in process Charging completed Volume control minimum maximum position Volume control middle position...

Page 10: ...indication Battery status indication a 60 seconds 3 orange flashes and 3 beeps repeated every 60 seconds b 10 orange flashes and 10 beeps Switching MyLink on The green light is visible for 3 seconds...

Page 11: ...iately Meaning MyLink has been switched on and is ready for use Battery is almost empty and needs to be charged within one hour Battery is completely exhausted MyLink can no longer be used without bei...

Page 12: ...tatus Indicator MyLink Status Indicator Charging indication c Green double flashes every 5 seconds d The green light is constantly visible Volume indication e One orange flash and a double beep f One...

Page 13: ...rged within one hour Unplug the charger The green light disappears and MyLink is ready for use again Meaning MyLink is connected to the charger and is being charged The MyLink battery is fully charged...

Page 14: ...mitter picks up your partner s voice and instantly relays it to your MyLink by radio The MyLink transforms the signal and sends it directly into your hearing instruments via wireless link Even in plac...

Page 15: ...MyLink and the transmitter before using the system for the first time An empty MyLink battery is 80 charged after one hour 100 charged after two hours Plug the charging unit into an easily accessible...

Page 16: ...16 Charging MyLink b Plug the connector from the charger into the MyLink charging socket MyLink should be charged in an ambient temperature of 0 C 40 C 32 F 104 F only...

Page 17: ...MyLink can be used for 10 or more hours MyLink cannot be used if the charger is plugged in The charging unit delivered for MyLink is also compatible with the EasyLink and the SmartLink SX transmitter...

Page 18: ...18 Getting started a Detach the loop b Hang MyLink around your neck and reattach the loop...

Page 19: ...19 c Switch MyLink on d Wear MyLink visibly or invisibly...

Page 20: ...smitter e g EasyLink on by pressing the on button for 2 seconds f Switch your hearing instrument to T or MT If you wear an In the Ear haring instrument custom product your hearing care professional ma...

Page 21: ...ng button press The volume will be increased decreased continuously until you stop pressing the button Once the preferred volume has been chosen MyLink automatically stores this setting even after it...

Page 22: ...l People who do not wear hearing instruments can use MyLink with headphones To benefit from maximum hearing comfort the use of the official MyLink headphones is recommended a Plug the headphones into...

Page 23: ...dphones on The neck loop is automatically switched off when the headphones are attached to save battery power Use the volume control on MyLink to increase or decrease the volume of the transmitted sig...

Page 24: ...MyLink user The operating distance is typically more than 10m 30 feet inside and more than 30m 90 feet outside Also check the user guide for the transmitter e g EasyLink to reach an optimum operating...

Page 25: ...ser guide for the transmitter e g EasyLink page 25 to change the standard frequency of the transmitter and to synchronize MyLink The need to pick up signals from another transmitter EasyLink or SmartL...

Page 26: ...26 Troubleshooting Situation The green light is not visible when MyLink is switched on MyLink and the transmitter are switched on but the speaker s voice is not audible...

Page 27: ...ur hearing instrument program is T or MT 2 Synchronize MyLink with the transmitter Check the user guide of the transmitter e g EasyLink pages 22 and 25 If the speaker s voice is still not audible plea...

Page 28: ...28 Situation The transmitted speech signal is not clear The magnetic field in the MyLink neck loop may damages computer disks or loudspeakers if close to them Troubleshooting...

Page 29: ...he distance to the electrical appli ances like fluorescent lights or TV screens to minimize interferences picked up by the T coil in the hearing instruments Most probable cause 1 Distance between the...

Page 30: ...C Line products Your hearing care professional will be glad to advise you Use original Phonak accessories only Be aware that FM signals might also be picked up and overheard by other receivers Before...

Page 31: ...ce Can be attached to external units tested according to relevant IEC norm only Use accessories approved by Phonak AG only User instructions MyLink is designed to work trouble free under all common cl...

Page 32: ...appropriate disposal By ensuring this product is disposed of correctly you will help prevent poten tial negative effects on the environment and human health Warning Persons with pacemakers or other me...

Page 33: ...address can be taken from the list of Phonak distributors worldwide This device complies with part 15 of the FCC rules and with RSS 210 of Industry Canada Operation is subject to the following two con...

Page 34: ...s with MyLink arising from improper handling or care and repairs made by an unauthorized party are not covered by the warranty Please ask at the point of sale for full details of this warranty The sal...

Page 35: ......

Page 36: ...13 03 FO Printed in Switzerland Phonak AG All rights reserved Manufacturer Phonak Communications AG Laenggasse 17 CH 3280 Murten Switzerland EU Representative Phonak GmbH D 70736 Fellbach Oeffingen Ge...

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