38
Causes
What to do
During a phone call the other party has difficulty hearing me.
J
EasyCall
microphone
opening may be covered.
J
The surrounding noise may
be too loud.
I started the music player on the phone but cannot hear music
through the EasyCall connection.
J
Audio streaming other than
phone calls are not supported.
When doing a Skype video call, I get audio interruptions.
J
The maximum distance of
EasyCall to your hearing aids is
25 cm (10"). Looking at the
screen at the same time is not
possible.
J
Make sure the microphone
opening is not covered by part
of your body, clothing
or dirt and debris.
J
Bring EasyCall
closer to your
mouth.
J
Suggest to your callers that
they increase the phone
volume.
J
For music streaming use
Phonak ComPilot or ComPilot
Air
II
streamers.
J
Skype and other VoIP
technologies can be used
for speech calls. Switch
off the Video mode.
