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implant. If you experience 
any interference, do not 
use the wireless hearing 
aid or CROS device and 
contact the manufacturer 
of the active implant. 
Please, note that 
interference can also be 
caused by power lines, 
electrostatic discharge, 
airport metal detectors etc.

   •  Keep magnets (i.e. 

EasyPhone magnet, etc.)  
at least 15 cm (6 inches) 
away from the active 
implant.

    •  If using a Phonak wireless 

accessory, consult the 
chapter “Important safety 
information” in your 
wireless accessory  
user guide.

 

Use of this equipment 
adjacent to or stacked with 
other equipment should be 
avoided because it could 
result in improper 
operation. If such use is 
necessary, this equipment 
and the other equipment 
should be observed to 
verify that they are 
operating normally.

 

Use of accessories, 
transducers and cables 
other than those specified 
or provided by the 
manufacturer of this 
equipment could result in 
increased electromagnetic 
emissions or decreased 
electromagnetic immunity 
of this equipment and 
result in improper 
operation.

Summary of Contents for CROS B-R

Page 1: ...User Guide Phonak CROS B R...

Page 2: ...g accessories Phonak Charger Case RIC Phonak Power Pack Phonak Mini Charger RIC 2018 2016 2016 2016 This user guide is valid for This user guide only applies to the CROS device Please see the hearing...

Page 3: ...r Pack c Mini Charger RIC incl power supply CROS B R contains a built in and non removable rechargeable lithium ion battery Please also read safety information regarding handling rechargeable devices...

Page 4: ...ise and are designed to keep you connected to the beauty of sound We thank you for making such a great choice and wish you many years of listening pleasure Please read the user guide carefully to make...

Page 5: ...ROS device 5 Left right markings 6 Push button 7 On Off 8 Putting on the CROS device 9 Removing the CROS device Further information 10 Operating conditions 11 Care and maintenance 12 Service and warra...

Page 6: ...es Blue marking for left CROS device Red marking for right CROS device After placing your devices in the charger the indicator light will slowly blink until the device is fully charged When fully char...

Page 7: ...S device is indicated in your individual instructions A long push 3 seconds is used to switch the CROS device on off Firmly press the button using the tip of your finger for 3 seconds until the indica...

Page 8: ...ed ear and wirelessly transmits sound to the Phonak hearing aid on the other ear Phonak CROS B R Phonak Aud o B R hearing aid Phonak CROS system Possible earpieces CROSTip Dome Phonak CROS B R only wo...

Page 9: ...9 CROS B R Charging contacts Anchor optional Speaker dummy without earpiece attached Push button with built in green indicator light Tube...

Page 10: ...10 Space for earpieces Cleaning tool Space for drying capsule cover open Drying capsule optional Charging inserts with left right indicators Space for drying capsule cover closed Charger Case RIC...

Page 11: ...arger Case RIC Indicator light for power micro USB connection to external power supply micro USB connection to external power supply Power Pack Indicator light for battery status and external power Ba...

Page 12: ...12 Mini Charger RIC Charging inserts with left right indicators micro USB connection to external power supply Indicator light for power...

Page 13: ...13...

Page 14: ...arging cable into the power supply b Plug the smaller end into the micro USB port on the charger c Plug the power supply into a power outlet d The indicator light is green when the charger is connecte...

Page 15: ...can vary depending on the settings surroundings etc CROS B R contains a built in and non removable rechargeable lithium ion battery Before using CROS B R for the first time it is recommended to charge...

Page 16: ...to chapter 3 for how to set up the charger Insert the devices into the charging inserts Make sure the left and right markings match the left blue right red indicators next to the charging inserts The...

Page 17: ...17...

Page 18: ...e solid green light The charging process will automatically stop when the batteries are fully charged so the devices can be safely left in the charger It can take up to 3 hours to charge the devices T...

Page 19: ...19 3 Do not hold the tubes for removing the devices from the charger as this can damage the tube Remove the devices from the charging inserts and switch them on refer to chapter 7...

Page 20: ...connect to an external power supply The Power Pack and devices will be charged at the same time While connected to an external power supply the Power Pack indicator light will show the current battery...

Page 21: ...the battery check push button indicator lights will be off otherwise to preserve battery Power Pack lock and release Indicator light battery status 0 29 30 59 60 100 micro USB connection to external...

Page 22: ...eft right markings There is a red or blue marking on the back of the CROS device This will tell you if it is a left or a right CROS device Blue marking for left CROS device Red marking for right CROS...

Page 23: ...on the programming of the CROS device which is indicated in your individual Hearing aid instructions Please ask your hearing care professional for a printout The push button has two functions Short pu...

Page 24: ...blink CROS device turns on Two short blinks CROS device turns off 7 On Off To switch the CROS device on or off firmly press the button using the tip of your finger for 3 seconds until the indicator l...

Page 25: ...on the CROS device 1 2 3 Place the CROS device behind your ear Insert the earpiece into your ear canal If there is an anchor attached to the earpiece tuck it into the bowl of your ear to secure your...

Page 26: ...move the CROS device from behind the ear In very rare cases the dome can remain in your ear canal when removing the device from the ear In the unlikely case that the dome does get stuck in your ear ca...

Page 27: ...ric pressure range 800 hPA to 1500 hPA CROS B R is classified IP68 depth of 1 meter for 60 minutes and designed to be used in all daily life situations Therefore you do not have to worry about getting...

Page 28: ...eneral information Before using hair spray or applying cosmetics you should remove your CROS device from your ear because these products may damage it Your CROS device is resistant to water sweat and...

Page 29: ...ring care professional for advice and information on filters or drying capsules Chargers Make sure that charger inserts are clean Never use cleaning agents such as household detergents soap etc for cl...

Page 30: ...tional warranty valid from the date of purchase This limited warranty covers manufacturing and material defects in the CROS device and chargers respectively but not accessories such as tubes earpieces...

Page 31: ...by third parties or non authorized service centers renders the warranty null and void This warranty does not include any services performed by a hearing care professional in their office Serial numbe...

Page 32: ...an be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www phonak com Phonak worldwide locations Australia New Zealand Indicates a device s...

Page 33: ...33 The wireless model listed on page 2 is certified under Phonak CROS B R USA FCC ID KWC RICR Canada IC 2262A RICR...

Page 34: ...ressly approved by Sonova AG may void the FCC authorization to operate this device Notice 3 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Par...

Page 35: ...the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between...

Page 36: ...U The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above mentioned directives This symbol indicates that the products described in these u...

Page 37: ...t warning notices in these user guides Important information for handling and product safety This symbol confers that the electromagnetic interference from the device is under limits approved by the U...

Page 38: ...user guide Temperature during transportation and storage 20 to 60 Celsius 4 to 140 Fahrenheit Humidity during storage 0 to 70 if not in use See instruction in chapter 16 2 regarding drying the CROS d...

Page 39: ...and Power Pack may not be thrown away as normal household waste Please dispose of old or unused CROS device and charger at waste disposal sites intended for electronic waste or give your hearing aid a...

Page 40: ...r low battery Battery fully discharged Indication for low battery of CROS device Faulty battery Problem CROS device not functioning Hearing aid plays two beeps CROS device will not start up Hearing ai...

Page 41: ...ss push button Insert CROS device into the charger Charge hearing aid consult the user guide of the hearing aid if necessary Charge CROS device chapter 4 Charge CROS device chapter 4 Contact your hear...

Page 42: ...operating temperature range Charger Case RIC or Mini Charger RIC not connected to power supply CROS device not inserted correctly into charger Power Pack discharged Problem Indicator light on the CROS...

Page 43: ...er 4 Contact your hearing care professional a battery replacement may be required What to do Warm the CROS device up The operating temperature range is 5 to 40 Celsius 41 to 104 Fahrenheit Connect cha...

Page 44: ...nt use does not permit a user to attain full benefit from it The use of a CROS system is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipre...

Page 45: ...onak Power Pack contain lithium ion batteries that can be taken onto airplanes as carry on luggage The Power Pack cannot be placed in the checked in baggage and can only be placed in the carry on lugg...

Page 46: ...ly case that the dome does get stuck in your ear canal it is strongly recommended to see a physician for safe removal Hearing programs in the directional microphone mode reduce background noises Pleas...

Page 47: ...y Only authorized personnel are allowed to open the Power Pack due to possible electrical hazard Do not make a wire connection from your CROS device to any external audio sources like radio etc That c...

Page 48: ...lt the chapter Important safety information in your wireless accessory user guide Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result in imprope...

Page 49: ...classic earmold In the unlikely case that any part of this product should remain in the ear canal it is strongly recommended to see a physician for safe removal Portable RF communications equipment in...

Page 50: ...Always remove your CROS device before these activities as the device contains sensitive electronic parts 16 2 Information on product safety Protect your CROS device from heat never leave near a window...

Page 51: ...cribed below may adversely affect the correct functioning of your CROS system Remove and keep it outside the examination room area before undergoing Medical or dental examination with X ray also CT sc...

Page 52: ...user guide for charging the devices otherwise they may be damaged Both your CROS device and Power Pack contain lithium ion batteries with a Watt hour rating 20 Wh which have been tested according to...

Page 53: ...53...

Page 54: ...54 Notes...

Page 55: ...55...

Page 56: ...029 0633 02 V1 00 2018 02 FO 2018 Sonova AG All rights reserved Manufacturer Sonova AG Laubisr tistrasse 28 CH 8712 St fa Switzerland www phonak com Your hearing care professional...

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