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18. Troubleshooting
Causes
Dead battery
Earpiece blocked
Battery not inserted correctly
Hearing aid switched off
Hearing aid not inserted correctly
Earwax in ear canal
Volume too loud
Low battery
Earpiece blocked
Volume too low
Hearing has changed
Indication for low battery
Moisture on battery or
hearing aid
Hearing aid is in flight mode
Hearing aid not paired to the phone
Problem
Hearing aid not functioning
Hearing aid whistles
Hearing aid too loud
Hearing aid not loud enough
or distorted
Hearing aid plays two beeps
Hearing aid switches on and off
(intermittent)
Phone call function does not work
If the problem persists, contact your hearing care
professional for assistance.
What to do
Change battery (chapter 5)
Clean earpiece (chapter 13)
Insert battery correctly (chapter 5)
Switch hearing aid on by completely closing battery door (chapter 4)
Insert hearing aid correctly (chapter 6)
Contact your hearing care professional
Decrease volume if volume control available (chapter 8)
Change battery (chapter 5)
Clean earpiece (chapter 13)
Turn volume up if volume control available (chapter 8)
Contact your hearing care professional
Change battery within the next 30 minutes (chapter 5)
Wipe battery and hearing aid with dry cloth
Open and close battery door (chapter 12.2)
Pair it to the phone (chapter 10)
Summary of Contents for Brio 4 B-312
Page 1: ...Phonak Brio 4 B 312 User Guide...
Page 34: ...Notes...
