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Phonak Audeo V30-10, User Manual

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Phonak Audeo V30-10 User Manual Download Page 32

32

17. Troubleshooting

   If the problem persists, contact you hearing care  

 

professional for assistance

Causes

Flat battery
Blocked speaker/earpiece
Battery not inserted correctly
Hearing aid switched off

Hearing aid not inserted correctly
Cerumen in ear canal

Volume too loud
Low battery
Speaker/earpiece blocked
Volume too low
Hearing has changed

Indication for low battery

Moisture on battery or  

hearing aid

Problem

Hearing aid not functioning

Hearing aid whistles

Hearing aid not loud enough  
or distorted

Hearing aid plays two beeps

Hearing aid switches on & off  
(intermittent)

Summary of Contents for Audeo V30-10

Page 1: ...User Guide V90 V70 V50 V30...

Page 2: ...ush button 11 Volume control Further Information 12 Care and maintenance 13 Wireless accessories 14 Service and warranty 15 Compliance information 16 Information and description of symbols 17 Troubles...

Page 3: ...del c Aud o V 10 c Aud o V 312 c Aud o V 312T c Aud o V 13 Battery type c 10 c 312 c 13 Your hearing care professional If no box is checked and you do not know the model of your hearing aid please ask...

Page 4: ...technology currently available on the market Please read these user instructions thoroughly in order to benefit from all the possibilities your new hearing aid has to offer With proper use and care y...

Page 5: ...312 Phonak Aud o V70 312T Phonak Aud o V70 13 Phonak Aud o V50 10 Phonak Aud o V50 312 Phonak Aud o V50 312T Phonak Aud o V50 13 Phonak Aud o V30 10 Phonak Aud o V30 312 Phonak Aud o V30 312T Phonak...

Page 6: ...nging batteries 1 2 3 Blue marking for left hearing aid Red marking for right hearing aid Remove the sticker from the new battery Aud o V 10 V 312 V 312T Aud o V 13 Open the battery door Place battery...

Page 7: ...on on your hearing aid can have various functions The function for your hearing aid is indicated in your individual instructions To increase the volume press the volume control upwards To decrease the...

Page 8: ...your personal model by Checking Your hearing aid details in chapter 1 Or comparing your hearing aid with the models shown below Pay attention to the shape of the hearing hearing aid and if a volume c...

Page 9: ...nchor optional Anchor optional Push button Push button Aud o V 312 V 312T Aud o V 13 Tube Tube Speaker without earpiece attached Speaker without earpiece attached Battery door Battery door Volume cont...

Page 10: ...pull down on the ridge at the bottom of the hearing aid There is a red or blue marking inside the battery door This will tell you if it is a left or a right hearing aid Blue marking for left hearing...

Page 11: ...11 6 On Off The battery door is also the on off switch 1 2 Closed battery door hearing aid is on Open battery door hearing aid is off When you switch on the hearing aid you may hear a start up melody...

Page 12: ...will hear two beeps when the battery is low You will have approximately 30 minutes to change the battery this can vary depending on the If it is difficult to close the battery door Check the battery...

Page 13: ...teries Identify the correct battery size 10 312 or 13 by Checking Your hearing aid details in chapter 1 Checking the marking on the inner side of the battery door Or checking the following table heari...

Page 14: ...on the hearing aid 1 2 3 Place the hearing aid behind your ear Insert the earpiece into your ear canal If there is an anchor attached to the earpiece tuck it into the bowl of your ear to secure your...

Page 15: ...aring aid from behind the ear In very rare cases your earpiece can remain in your ear canal when removing the hearing aid from the ear In the unlikely case that the earpiece does get stuck in your ear...

Page 16: ...your hearing aid can have various functions or is not active This depends on the programming of the hearing aid which is indicated in your individual Hearing aid instructions Please ask your hearing...

Page 17: ...7 11 Volume control To increase the volume press the volume control upwards To decrease the volume press the volume control downwards The volume control can be disabled by the hearing care professiona...

Page 18: ...ral information Before using hair spray or applying cosmetics you should remove your hearing aid from your ear because these products may damage it When you are not using your hearing aid leave the ba...

Page 19: ...intained as described in this user guide Hearing aids with the design integrated Roger receiver are also water resistant Hearing aids with an audio shoe and Roger universal receiver are not water resi...

Page 20: ...It is not recommended to rinse with water If you need to clean your hearing aid intensively ask your hearing care professional for advice and information on filters or drying capsules Weekly Clean the...

Page 21: ...anced control they can be used with the Phonak RemoteControl App Audio sources e g MP3 Player computer laptop tablet can be connected to the streaming device via Bluetooth or audio cable Clipped onto...

Page 22: ...arranty valid starting from the date of purchase This limited warranty covers manufacturing and material defects in the hearing aid itself but not accessories such as batteries tubes earmolds external...

Page 23: ...ess Damage caused by third parties or non authorized service centers renders the warranty null and void This warranty does not include any services performed by a hearing care professional in their of...

Page 24: ...o and Telecommunications Terminal Equipment Directive 1999 5 EC The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address ca...

Page 25: ...Phonak Aud o V 10 USA FCC ID KWC WHSRIC1 Canada IC 2262A WHSRIC1 Phonak Aud o V 312 USA FCC ID KWC WHSRIC2 Canada IC 2262A WHSRIC2 Phonak Aud o V 312T USA FCC ID KWC WHSRIC3 Canada IC 2262A WHSRIC3 Ph...

Page 26: ...xpressly approved by Phonak may void the FCC authorization to operate this device Notice 3 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part...

Page 27: ...the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between...

Page 28: ...CE symbol correspond to the code of certified institutions that were consulted under the above mentioned directives This symbol indicates that the products described in these user instructions adhere...

Page 29: ...n in these user guides This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides Important information for handling and product safe...

Page 30: ...ying the hearing aid after use Atmospheric pressure 200 hPA to 1500 hPa The symbol with the crossed out garbage bin is to make you aware that this hearing aid may not be thrown away as normal househol...

Page 31: ...31...

Page 32: ...switched off Hearing aid not inserted correctly Cerumen in ear canal Volume too loud Low battery Speaker earpiece blocked Volume too low Hearing has changed Indication for low battery Moisture on bat...

Page 33: ...ter 6 Insert hearing aid correctly chapter 8 Contact your ENT GP or hearing care professional Decrease volume chapter 10 11 Change battery chapter 3 7 Clean speaker opening earpiece Turn volume up if...

Page 34: ...ot prevent or improve a hearing impairment resulting from organic conditions Infrequent use of a hearing aid does not permit a user to attain full benefit from it The use of a hearing aid is only part...

Page 35: ...ring Changes or modifications to the hearing aid that were not explicitly approved by Phonak are not permitted Such changes may damage your ear or the hearing aid Do not use the hearing aids in explos...

Page 36: ...get stuck in your ear canal it is strongly recommended to see a physician for safe removal Hearing programs in the directional microphone mode reduce background noises Please be aware that warning sig...

Page 37: ...ring aid at least 15 cm 6 inches away from the active implant If you experience any interference do not use the wireless hearing aids and contact the manufacturer of the active implant Please note tha...

Page 38: ...e your hearing aid before these activities as the hearing aid contains sensitive electronic parts 18 2 Information on product safety Never wash the microphone inputs Doing so could cause it to lose it...

Page 39: ...e to avoid any skin irritation You can return used batteries to your hearing care professional The batteries used in these hearing aids should not exceed 1 5 Volts Please do not use silver zinc or Li...

Page 40: ...area before undergoing Medical or dental examination with X ray also CT scan Medical examinations with MRI NMRI scans generating magnetic fields Hearing aids don t need to be removed when passing sec...

Page 41: ...adding the rating for the hearing aid immunity to the rating for the cell phone emissions The sum of the hearing aid rating e g M2 T2 2 and the telephone rating e g M3 T3 3 is 5 and any combination th...

Page 42: ...e please try the hearing aid with your cell phone or if you are purchasing a new phone be sure to try it with your hearing aid prior to purchase For additional guidance please ask your hearing care pr...

Page 43: ...other available information concerning the prospective user that the prospective user has any of the following conditions i Visible congenital or traumatic deformity of the ear ii History of active d...

Page 44: ...g hearing of the hearing aid user This provision is required only for those hearing aids with a maximum sound pressure capability greater than 132 decibels dB Important Notice for Prospective Hearing...

Page 45: ...aid evaluation The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid The hearing aid evaluation will enable the...

Page 46: ...rcise of such a waiver is not in your best health interest and its use is strongly discouraged Children with Hearing Loss In addition to seeing a physician for a medical evaluation a child with a hear...

Page 47: ...ementary noise stimulation which can help defocus your attention from your tinnitus and avoid negative reactions Sound enrichment coupled with instructional counseling is an established approach to ma...

Page 48: ...ational Safety Health Administration U S Department of Labor regulations the volume of the noise generator can be set to a level which could lead to permanent hearing damage when used for a prolonged...

Page 49: ...49...

Page 50: ...50 Notes...

Page 51: ...51...

Page 52: ...Manufacturer Phonak AG Laubisr tistrasse 28 CH 8712 St fa Switzerland www phonak com 029 0334 03 V2 00 2015 02 cu FO Printed in Switzerland Phonak AG All rights reserved Your hearing care professional...

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