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5.  Care and maintenance

Diligent and routine care of your hearing aid contributes 
to outstanding performance and a long service life.

Please use the following specifications as a guideline:

General information 
Before using hair spray or applying cosmetics, you should 
remove your hearing aid from your ear, because these 
products may damage it.

Never wash or clean the microphone inputs (see  
chapter 3). Doing so could cause it to lose its special 
acoustic features. 

Summary of Contents for Audeo Q30-10

Page 1: ...User Guide Phonak Aud o Q Q90 Q70 Q50 Q30...

Page 2: ...aid description 11 4 Step by step instructions for using the hearing aid 15 Step 1 Getting to know your hearing aid 15 Step 2 Battery preparation 17 Step 3 Inserting the battery 18 Step 4 Turning on t...

Page 3: ...ep 9 Turning off the hearing aid 26 Step 10 Changing the battery 26 5 Care and maintenance 28 6 Troubleshooting 30 7 Wireless accessories 32 8 Service and warranty 34 9 Compliance information 36 10 In...

Page 4: ...Q90 312 Phonak Aud o Q90 312T Phonak Aud o Q70 312 Phonak Aud o Q70 312T Phonak Aud o Q50 312 Phonak Aud o Q50 312T Phonak Aud o Q30 312 Phonak Aud o Q30 312T Non wireless models Phonak Aud o Q90 10...

Page 5: ...modern digital hearing technology currently available on the market Please read these user instructions thoroughly in order to benefit from all the possibilities your new hearing aid has to offer With...

Page 6: ...om it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading 2 1 Hazard warnings The intended use of hearing a...

Page 7: ...f children and mentally challenged people or pets If batteries are swallowed consult your physician immediately If you feel pain in or behind your ear if it is inflamed or if skin irritation and accel...

Page 8: ...people or pets If swallowed consult a physician or hospital immediately External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards Only use ac...

Page 9: ...n evaporate Make sure that you always completely dry your hearing aid after use Store the hearing aid in a safe dry and clean place I I Do not drop your hearing aid Dropping onto a hard surface can da...

Page 10: ...fect the correct functioning of your hearing aids We recommend that you remove them before undergoing X ray procedures and keep them outside the room I I Do not use your hearing aid in areas where ele...

Page 11: ...he following pages use the labeled drawings to identify the hearing aid and earpiece that you use The following table shows what battery you need for your hearing aid model Model Zinc air battery size...

Page 12: ...d a b c d f f Option A with Dome a Earpiece Dome detachable b Retention c External receiver d Microphone inputs e Program button or volume control f Battery compartment with ON OFF switch Not availabl...

Page 13: ...odels Q 312T model a b c a b c d d Option B with cShell a Earpiece cShell b External receiver c Microphone inputs d Program button or volume control e Battery compartment with ON OFF switch Not availa...

Page 14: ...b c d f Option C with SlimTip a Removal handle b Earpiece SlimTip detachable c External receiver d Microphone inputs e Program button or volume control f Battery compartment with ON OFF switch Not av...

Page 15: ...e parts that are particularly important for each step are shown in green Step 1 Getting to know your hearing aid Take the hearing aid in your hand and try out the hearing aid controls This will make i...

Page 16: ...Consult your hearing care professional to determine which option is active in your hearing aid Volume control option To increase the volume press the button on your right hearing aid To decrease the v...

Page 17: ...r to change a hearing program press the button displayed in Fig 1b Step 2 Battery preparation Remove the protective foil from the new battery Fig 2 Wait for two minutes before inserting to activate th...

Page 18: ...e hearing aid in your hand and open the battery door Insert the battery so that you see the symbol on the battery Fig 3 Step 4 Turning on the hearing aid The hearing aid is switched on by closing the...

Page 19: ...heck to make sure the battery is correctly inserted and in the correct direction If the battery is inserted the wrong way the hearing aid will not work and the battery compartment can be damaged The h...

Page 20: ...models The type of earpiece determines how the hearing aid is inserted I I Each hearing aid is individually programmed for your right or left ear For the first step identify right and left so you wil...

Page 21: ...outlet With your right hand place the right hearing aid red mark on the hearing aid see step 5 1 behind your right ear Fig 5b Take the external receiver between your thumb and forefinger Insert the do...

Page 22: ...in the same way marked in blue see step 5 1 Step 5 3 For inserting a hearing aid with a cShell or SlimTip Follow the instructions in Step 5 2 as this procedure is identical Step 6 Adjusting the volume...

Page 23: ...ume Fig 6 To increase the volume press the button on your right hearing aid To decrease the volume press the button of your left hearing aid Use your thumb to lightly support the hearing aid Fig 6 Lef...

Page 24: ...ng aid press the button displayed in Fig 7 If you press it again you change to the next program A signal indicates the change The signal tone can only be easily heard if you have turned on the hearing...

Page 25: ...Fig 8 In very rare cases the dome can remain in your ear canal when removing the hearing aid from the ear In the unlikely case that the dome does get stuck in your ear canal it is strongly recommende...

Page 26: ...Step 10 Changing the battery Your hearing aid will indicate with a double beep that the battery soon needs to be changed You typically have up to 30 minutes to change the battery however this can diff...

Page 27: ...27...

Page 28: ...life Please use the following specifications as a guideline General information Before using hair spray or applying cosmetics you should remove your hearing aid from your ear because these products ma...

Page 29: ...It is not recommended to rinse with water If you need to clean your hearing aid intensively ask your hearing care professional for advice and information on filters or drying capsules Weekly Clean the...

Page 30: ...it if necessary If there is no improvement change the battery If the problem persists contact your hearing care professional Battery discharges too quickly Insert a new battery and make note of exactl...

Page 31: ...fitted If this is the case but the problem persists please consult with your hearing care professional Pain or inflammation in your ear Remove the hearing aid and consult with your hearing care profe...

Page 32: ...range of wireless accessories for a convenient control of your hearing aid It includes remote controls wireless audio streaming devices for connection to TV via TVLink cell phones etc refer to schema...

Page 33: ...33...

Page 34: ...al warranty valid starting from the date of purchase This limited warranty covers manufacturing and material defects in the hearing aid itself but not accessories such as batteries tubes earmolds exte...

Page 35: ...tress Damage caused by third parties or non authorized service centers renders the warranty null and void This warranty does not include any services performed by a hearing care professional in their...

Page 36: ...and Telecommunications Terminal Equipment Directive 1999 5 EC The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can...

Page 37: ...device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this devic...

Page 38: ...adio communications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception which ca...

Page 39: ...tive 1999 5 EC on radio and telecommunications equipment The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above mentioned directives This...

Page 40: ...relevant information in these user guides This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides Important information for handl...

Page 41: ...pressure 200 hPA to 1500 hPa The symbol with the crossed out garbage bin is to make you aware that this hearing aid may not be thrown away as normal household waste Please dispose of old or unused he...

Page 42: ...42 Notes...

Page 43: ...43...

Page 44: ...Manufacturer Phonak AG Laubisr tistrasse 28 CH 8712 St fa Switzerland EU Representative Phonak GmbH D 70736 Fellbach Oeffingen Germany 029 0254 02 V1 00 2013 03 misyst Printed in Switzerland Phonak AG...

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