background image

31

Problem

Causes

What to do

Charging does not start

Charge and Care not connected to  
power supply

Connect Charge and Care to power supply (chapter 2)

Hearing aids not inserted correctly  
into Charge and Care

Insert hearing aids correctly into Charge and Care (chapter 3)

Cleaning and drying 
process does not start

Cover not closed when pressing the  
push button to start the cleaning and 
drying process

Close the cover of the Charge and Care and press the push button to 
start the cleaning and drying process

Summary of Contents for Audeo M-R Series

Page 1: ...Phonak Charge and Care User Guide Phonak Charge and Care...

Page 2: ...2 Non wireless charging accessory Phonak Charge and Care 2021 This user guide is valid for...

Page 3: ...power supply and USB cable 3 m Compatible hearing aid models c Aud o P R P90 P70 P50 P30 c Aud o P RT P90 P70 P50 P30 c Aud o M R M90 M70 M50 M30 c Aud o M RT M90 M70 M50 M30 Please also read safety...

Page 4: ...make sure that you understand and get the best out of the Charge and Care For more information regarding features benefits setup use and maintenance or repairs of your Charge and Care contact your he...

Page 5: ...ng the Charge and Care 3 Charging the hearing aids 4 Cleaning and drying the hearing aids Further information 5 Care and maintenance 6 Service and warranty 7 Compliance information 8 Information and d...

Page 6: ...pictures show the Charge and Care described in this user guide Space for earpieces Push button to start the cleaning and drying process with built in indicator light Hearing aid charging slots with le...

Page 7: ...wer supply specification Power supply output voltage 5 VDC 10 current 1 A Power supply imput voltage 100 240 VAC 50 60Hz current 0 25 A Charge and Care input voltage 5 VDC 10 current 500 mA USB cable...

Page 8: ...utlet b Plug the smaller end into the USB port on the Charge and Care c Plug the larger end of the charging cable into the power supply d The indicator light on the back is green when the Charge and C...

Page 9: ...arge the hearing aids this can vary depending on the hearing aid settings Before using your hearing aids for the first time it is recommended to charge them for 3 hours The hearing aids must be dry be...

Page 10: ...are 1 Insert the hearing aids into the charging slots Make sure the left and right hearing aid markings match the left blue right red indicators next to the charging slots The hearing aids will automa...

Page 11: ...11 Make sure the left and right hearing aid markings match the left blue right red indicators next to the charging slots...

Page 12: ...e solid green light The charging process will automatically stop when the batteries are fully charged so the hearing aids can be safely left in the charger It can take up to 3 hours to charge the hear...

Page 13: ...13...

Page 14: ...an damage the tubes The hearing aids switch on automatically when removed from the Charge and Care The indicator light starts blinking The solid green light indicates the hearing aids are ready If you...

Page 15: ...15 1 2...

Page 16: ...nd dried in approx 2 hours The indicator light on the push button will be solid orange as long as the cleaning and drying process is ongoing As soon as the process is finished the indicator light will...

Page 17: ...dicator light off Cleaning and drying is not running Solid orange Cleaning and drying is running Solid green Cleaning and drying has finished Solid red for 3 seconds Cleaning and drying cannot start p...

Page 18: ...long service life Sonova AG provides a minimum of a five year service period after phase out of the Charge and Care Please use the following specifications as a guideline Further information regardin...

Page 19: ...d detergents soap etc for cleaning your Charge and Care Weekly Remove dust or dirt from the charging slots and UV C LED s Always make sure that the hearing aids and Charge and Care are dry and clean b...

Page 20: ...AG offers a one year limited international warranty valid from the date of purchase This limited warranty covers manufacturing and material defects in the Charge and Care The warranty only comes into...

Page 21: ...icals or undue stress Damage caused by third parties or non authorized service centers renders the warranty null and void This warranty does not include any services performed by a hearing care profes...

Page 22: ...nts of the Medical Devices Regulation 2017 745 The full text of the EU Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken fro...

Page 23: ...iance with emission and immunity standards Emission standards EN 60601 1 2 2015 IEC 60601 1 2 2014 EN 55011 2009 A1 CISPR11 2009 AMD1 2010 CISPR22 1997 CISPR32 2012 ISO 7637 2 2011 CISPR25 2016 EN 550...

Page 24: ...4 2 2008 EN 61000 4 3 2006 A1 A2 IEC 61000 4 3 2006 A1 A2 EN 61000 4 4 2012 IEC 61000 4 4 2012 EN 61000 4 5 2014 IEC 61000 4 5 2014 EN 61000 4 6 2014 IEC 61000 4 6 2013 EN 61000 4 8 2010 IEC 61000 4...

Page 25: ...ts for an applied part of Type B of EN 60601 1 The surface of the device is specified as an applied part of Type B Indicates the medical device manufacturer as defined in EU Medical Device Regulation...

Page 26: ...ct safety Indicates the manufacturer s serial number so that a specific medical device can be identified Indicates the manufacturer s catalogue number so that the medical device can be identified Indi...

Page 27: ...Pa During transportation keep dry The symbol with the crossed out garbage bin is to make you aware that this Charge and Care may not be thrown away as normal household waste Please dispose of old or u...

Page 28: ...28 Symbols applicable to the European power supply only Power supply with double isolation Device designed for indoor use only Safety isolating transformer short circuit proof...

Page 29: ...29...

Page 30: ...y Hearing aids not inserted correctly into Charge and Care Cleaning and drying process does not start Cover not closed when pressing the push button to start the cleaning and drying process 9 Troubles...

Page 31: ...onnect Charge and Care to power supply chapter 2 Insert hearing aids correctly into Charge and Care chapter 3 Close the cover of the Charge and Care and press the push button to start the cleaning and...

Page 32: ...g aids with additional functionalities for drying and cleaning Target population The target population is primarily the adult population over 18 years of age Individuals with cognitive impairment will...

Page 33: ...ing a the death of a patient user or other person b the temporary or permanent serious deterioration of a patient s user s or other person s state of health c a serious public health threat To report...

Page 34: ...e impairment and pets Do not cover the whole Charge and Care case while charging e g with a cloth etc Use of this equipment adjacent to or stacked with other equipment should be avoided because it cou...

Page 35: ...irport metal detectors etc Use of accessories transducers and cables other than those specified or provided by the manufacturer of this equipment could result in increased electromagnetic emissions or...

Page 36: ...re close to an induction cooking surface Conductive structures inside the charging accessories could absorb inductive energy resulting in thermal destruction Do not drop your Charge and Care and or yo...

Page 37: ...37 Do not use your Charge and Care in areas where electronic equipment is prohibited The hearing aids have to be dry before charging Otherwise the charging reliability cannot be guaranteed...

Page 38: ...Notes...

Page 39: ......

Page 40: ...7 613389 347043 Your hearing care professional 029 0828 02 V1 01 2021 02 cu PM 2021 Sonova AG All rights reserved Manufacturer Sonova AG Laubisr tistrasse 28 CH 8712 St fa Switzerland www phonak com...

Reviews: