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14. Service and warranty

Local warranty

Please ask the hearing care professional where you 
purchased your hearing aids and chargers about the 
terms of the local warranty.

International warranty

Phonak offers a one year limited international 
warranty, valid from the date of purchase. This 
limited warranty covers manufacturing and material 
defects in the hearing aid and chargers respectively, 
but not accessories such as tubes, earpieces, external 
receivers. The warranty only comes into force if a 
proof of purchase is shown.

The international warranty does not affect any legal 
rights that you might have under applicable national 
legislation governing sale of consumer goods.

Warranty limitation

This warranty does not cover damage from improper 
handling or care, exposure to chemicals or undue stress. 
Damage caused by third parties or non-authorized service 
centers renders the warranty null and void. This warranty 
does not include any services performed by a hearing care 
professional in their office.

Serial numbers  
Hearing aid left side:
Hearing aid right side:

Charger Case RIC:
Power Pack:
Mini Charger RIC:

Date of purchase:

Authorized hearing care 
professional (stamp/signature):

Summary of Contents for Audeo B50-R

Page 1: ...User Guide B90 B70 B50 Phonak Aud oTM B R...

Page 2: ...aring care professional Aud o B R contains a built in and non removable rechargeable lithium ion battery Please also read safety information regarding handling rechargeable hearing aids chapter 17 Ple...

Page 3: ...symbols 17 Troubleshooting 18 Important safety information 6 8 12 14 20 21 22 23 24 25 26 28 33 34 36 42 46 50 Your hearing aids and chargers have been developed by Phonak the world leader in hearing...

Page 4: ...3 seconds until the indicator light blinks On One short blink Off Two short blinks 1 Quick guide Left right hearing aid markings Charging your hearing aids Blue marking for left hearing aid Red marki...

Page 5: ...owing pictures show the hearing aid model and charger accessories described in this user guide You can identify your personal models by Checking Your hearing aid charger details on page 3 Or comparing...

Page 6: ...ply Indicator light for power Charger Case RIC with optional Power Pack Charger Case RIC Indicator light for power micro USB connection to external power supply micro USB connection to external power...

Page 7: ...remove pull back the tab on the power supply d Pull the adapter upwards to remove it 3 1 Setting up the power supply UK AUS US EU a b c d a Plug the larger end of the charging cable into the power sup...

Page 8: ...charging inserts The hearing aids will automatically switch off when inserted into the charger Aud o B R contains a built in and non removable rechargeable lithium ion battery Before using Aud o B R f...

Page 9: ...ed so the hearing aids can be safely left in the charger It can take up to 3 hours to charge the hearing aids The Charger Case RIC cover can be closed while charging Do not hold the tubes for removing...

Page 10: ...ck is only compatible with the Charger Case RIC 1 Attach the Power Pack to the Charger Case RIC and lock it 2 Plug in the micro USB and connect to an external power supply The Power Pack and hearing a...

Page 11: ...hearing care professional for a printout The push button has two functions Short push Long push 3 seconds The push button is used to switch the hearing aid on and off Refer to next chapter 5 Left righ...

Page 12: ...earpiece tuck it into the bowl of your ear to secure your hearing aid One short blink hearing aid turns on Two short blinks hearing aid turns off 7 On Off To switch the hearing aid on or off firmly pr...

Page 13: ...otherwise noted in these user guides Please ensure to charge the hearing aid and Power Pack within operating temperature range 0 to 40 Celsius 32 to 104 Fahrenheit and atmospheric pressure range 800...

Page 14: ...aily Hearing aid Inspect the earpiece for earwax and moisture deposits Clean the surfaces with a lint free cloth or use the small brush provided in the Charger Case RIC Never use cleaning agents such...

Page 15: ...exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced The earwax protection should be replaced every four to eight weeks 1 Remove the earpiece from the speaker by hol...

Page 16: ...pull and remove the earwax protector straight out of the speaker Please do not twist the earwax protector when removing 3 To insert the new earwax protector gently push the insertion side of the excha...

Page 17: ...or ComPilot Air II with clip to attach to clothing They also have basic remote control functionalities For advanced control they can be used with the Phonak RemoteControl App Audio sources e g MP3 Pl...

Page 18: ...orce if a proof of purchase is shown The international warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer goods Warranty lim...

Page 19: ...e whose address can be taken from the list on www phonak com Phonak worldwide locations Australia New Zealand Indicates a device s compliance with applicable Radio Spectrum Management s RSM and Austra...

Page 20: ...reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the...

Page 21: ...hannel Operating range Use case Magnetic field strength 1m Integrated ferrite coil antenna inductive 10 6 MHz 498 kHz DQPSK Single channel radio 18 cm 7 Streaming of audio signal to receiving hearing...

Page 22: ...ied part of Type B Indicates the medical device manufacturer as defined in EU Directive 93 42 EEC 16 Information and description of symbols This symbol indicates that it is important for the user to r...

Page 23: ...ter use Atmospheric pressure during transportation and storage 200 hPA to 1500 hPa During transportation keep dry The symbol with the crossed out garbage bin is to make you aware that this hearing aid...

Page 24: ...Hearing aid will not start up Indicator light on hearing aid blinks fast while charging 17 1 Troubleshooting hearing aid What to do Clean speaker opening earpiece Press push button for 3 seconds chapt...

Page 25: ...icator light on the hearing aid is off when placed in the charging inserts Battery does not last the whole day Problem Charging does not start no power pack used Charging does not start when using Pow...

Page 26: ...ormation The intended use of hearing aids is to amplify and transmit sound to the ears and hereby compensate for impaired hearing The hearing aids specially programmed for each hearing loss must only...

Page 27: ...hysician or hospital immediately Only authorized personnel are allowed to open the Power Pack due to possible electrical hazard Do not make a wire connection from your hearing aid to any external audi...

Page 28: ...oser than 30 cm 12 inches to any part of the Aud o B R including cables specified by the manufacturer Otherwise degradation of the performance of this equipment could result Hearing aids should not be...

Page 29: ...care professional about suitable drying methods The dome should be changed every three months or when it becomes stiff or brittle This is to prevent the dome from detaching from the tube spout during...

Page 30: ...pproved chargers and Power Pack described in this user guide for charging Aud o B R otherwise the devices may be damaged Aud o B R and Power Pack contain lithium ion batteries tested according to the...

Page 31: ...60 61 Notes...

Page 32: ...029 0475 02 V1 00 2016 06 na Phonak AG All rights reserved 7 613275 538647 Manufacturer Phonak AG Laubisr tistrasse 28 CH 8712 St fa Switzerland www phonak com Your hearing care professional...

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