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P. 20
Trouble shootings
The following represents the most common questions asked about the Fold Power Wheelchair
PHOENIX
with regard to everyday use; check this helpful guide or the operator’s manual for more information if you
have a question about using your power wheelchair.
Question
Possible causes
Answer
Why is there No Power to the
wheelchair?
a. Controller system power is not
connected.
b. Controller system CPU and
joystick are not connected.
c. Battery power is too low.
1. Connect the battery.
2. Ensure all connections
between joystick, CPU
and battery are securely
tightened.
3. Charge the battery.
Why is the wheelchair noisy or
vibrating when turning?
a. Speed is set too low.
b. Motor is damaged.
1.
Raise the speed. At
low speeds, the motor may
sound or feel strained.
2.
Replace the motor.
Why can’t I charge the battery? a. Charger light does not turn on.
b. Charger light is always green.
c. Charging time is stopped before
full charge is complete.
1. Replace the charger.
2. Battery is not
connected, or may
need to be replaced.
3. Capacity of battery as
decrease over time.
This is normal.