Troubleshooting
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit
www.philips.com/support
for a list of frequently asked questions or contact
the Consumer Care Center in your country.
Shaver
Problem
Possible cause
Solution
The appliance
does not work
when I press the
on/off button.
The appliance is still
attached to the wall
socket. For safety
reasons, the
appliance can only
be used without
cord.
Unplug the appliance and
press the on/off button to
switch on the appliance.
The rechargeable
battery is empty.
Recharge the battery (see
'Charging').
The travel lock is
activated.
Press the on/off button for
3 seconds to deactivate the
travel lock.
The shaving unit is
soiled or damaged
to such an extent
that the motor
cannot run.
Clean the shaving heads
thoroughly or replace
them. Also see 'Hairs or dirt
obstruct the shaving heads'
for a detailed description of
how to clean the shaving
heads thoroughly.
The appli-
ance does not
shave as well as
it used to.
The shaving heads
are damaged or
worn.
Replace the shaving heads
(see 'Replacement').
Hairs or dirt obstruct
the shaving heads.
Clean the shaving heads in
the regular way or clean
them thoroughly.
English
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