Fault
phenomenon
The screen
does not light
up after
installing the
battery.
The "Filter
Element Life"
icon has not
been
lowered.
Fault
The outlet
water flow
rate of the
water
purifier has
obviously
decreased.
Poor quality of
outlet water
Water
leakage
The life of the
filter element
as displayed
on the screen
has not expired,
while the actual
life of the filter
element has
expired.
Possible cause
The cold water valve, the
three-way connector or the
faucet is not fully opened.
The filter cartridge is plugged.
The water pressure is too low.
The filter cartridge fails.
Stop using for a long time
(more than 3 days).
The quality of tap water is poor.
The pipeline or filter cartridge
is not installed properly.
The parts and components
are damaged.
The quality of tap water is poor.
There is any failure of
flowmeter or timer.
Did not replaced cartridge, but
reset cartridge’s life.
Solution
Fully turn on the switches.
Replace the filter cartridge.
Take the pressurization measures or
wait for the water pressure to return
to normal before use.
Replace the filter cartridge.
Rinse it for 2
~
4 minutes.
Check the water quality of tap water.
Re-install the pipeline or filter
cartridge according to the installation
instruction.
Please contact consumer care
services.
Replace the filter element.
Please contact the after-sales
service personnel.
Replace the filter cartridge and reset
the corresponding life in time. Reset
the corresponding life of filter
cartridge only after replacing the
filter element.
13. Trouble Shooting
* Display screen
Possible cause of fault
The battery is not installed
correctly.
There is no sufficient battery
voltage.
Other abnormalities
The flowmeter line is not
correctly plugged.
The flowmeter is damaged.
The timing module is damaged.
Other abnormalities
Troubleshooting
Remove and re-install the battery.
Replace the battery.
Please contact the after-sales service personnel.
Re-plug the flowmeter line.
Please contact the after-sales service personnel.
Please contact the after-sales service personnel.
Please contact the after-sales service personnel.
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* For WP4161/01 and WP4161/91 only