Philips VOIP 855 Manual Download Page 11

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Your phone

Congratulations on your purchase and welcome to Philips!

To fully benefit from the support that Philips offers, register your product at
www.philips.com/welcome.

2.1

What’s in the box

* Optional line adaptors may be included in the box.

2.2

What else will you need

• A telephone line and an Internet connection (High speed Internet 512kb minimum

recommended).

• Also needed a router or a modem-router with a free ethernet port.

Handset

Base station

Guarantee

NiMH AAA

Rechargeable

Batteries x 2

Power supply

for the base

User Manual on

CDROM

Line Cord*

Quick start guide

One Ethernet cable

(with RJ45

connector)

Charger with power

supply

Summary of Contents for VOIP 855

Page 1: ...er EN Telephone Answering Machine Warning Use only rechargeable batteries Charge the handset for 24 hours before use VOIP 855 Register your product and get support at www philips com welcome To insert with ...

Page 2: ......

Page 3: ...your charger 12 3 3 Install your handset 12 3 4 Checking the battery level 13 3 5 Settings before first use 13 3 6 Log in to Skype 14 4 General description 15 4 1 What is standby mode 15 4 2 Checking the signal strength 15 4 3 Switching your handset ON OFF 15 4 4 Setting the clock 15 4 5 Menu structure 17 5 Skype on your phone 21 5 1 What is Skype 21 5 2 Skype landlines and mobiles 21 5 3 Commonly...

Page 4: ...ail to your Skype contact 33 9 6 Manage your contacts 33 9 7 Handling a contact request 34 10 Your Skype profile 35 10 1 Public details 35 10 2 Private details 35 11 Call History 36 11 1 Call history options 36 12 Custom Options 38 12 1 Personalizing your phone s display 38 12 2 Personalizing your phone s sounds 39 13 Calling Features 40 13 1 Auto answer 40 13 2 Auto hang up 40 13 3 Skype call fea...

Page 5: ...urning on the answering machine 53 17 2 Turning off the answering machine 53 17 3 Setting the answering machine language 54 17 4 Setting the answer mode 54 17 5 Outgoing messages OGM 54 17 6 Incoming messages ICM 55 17 7 Record memo 56 17 8 Call screening 56 17 9 Message alert 57 17 10 Setting the ring delay 57 17 11 Remote access 57 18 Default pre programmed settings 59 19 Technical Data 61 20 Fr...

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Page 7: ...act with liquids or moisture Do not open the handset base station or charger This could expose you to high voltages Do not allow the charging contacts or the battery to come into contact with conductive materials There is a slight chance that your product could be damaged by an electrical storm We recommend that you unplug the product from the power supply and telephone socket during a storm Do no...

Page 8: ...laces where there are explosive hazards Do not let small metal objects come into contact with the product This can deteriorate audio quality and damage the product Active mobile phones in the vicinity may cause interference About operating and storage temperatures Operate in a place where temperature is always between 0 and 35º C Store in a place where temperature is always between 25 and 45º C Ba...

Page 9: ...cycling techniques to ensure human health and high environmental protection Your product is designed and manufactured with high quality materials and components which can be recycled and reused Do not dispose of your old product in your general household waste bin Inform yourself about the local separate collection system for electrical and electronic products marked by this symbol Use one of the ...

Page 10: ... with all applicable legal requirements and to stay well within the EMF standards applicable at the time of producing the products 3 Philips is committed to develop produce and market products that cause no adverse health effects 4 Philips confirms that if its products are handled properly for their intended use they are safe to use according to scientific evidence available today 5 Philips plays ...

Page 11: ...daptors may be included in the box 2 2 What else will you need A telephone line and an Internet connection High speed Internet 512kb minimum recommended Also needed a router or a modem router with a free ethernet port Handset Base station Guarantee NiMH AAA Rechargeable Batteries x 2 Power supply for the base User Manual on CDROM Line Cord Quick start guide One Ethernet cable with RJ45 connector C...

Page 12: ...ey u Moves cursor up a row Increase earpiece volume Enter Skype status menu G Left key Moves cursor left H Right key Moves cursor right I Down key d Moves cursor down a row Decrease earpiece volume Enter call history J Talk Recall key r Make and receive calls Send flash signal K End On Off key e End call Exit menu operation Turn handset on off L Star key Dial Switch between lowercase and uppercase...

Page 13: ...r Display message number Display answering machine operation Display volume level during setting A Paging key V Find handset s Enter registration mode B Line LED L Blink when receiving a call Lit when base is on C Skype line key and LED S Toggle between Online and Away status Lit during Online status 2 5 Display icons Each icon gives you a visual message of your handset status Battery is fully cha...

Page 14: ...ge of your Skype status Offline Online Away Do Not Disturb 2 6 The menus Your phone offers a variety of features and functions grouped in the menus 2 6 1 Browsing the menus The main menu includes the Contacts History Skype Status Add Contact Answer Machine and Settings menus From standby mode you can Press MENU to enter the main menu Press to view the contact list Press u to enter the Skype Status...

Page 15: ...mains adapter to a standard wall outlet 3 3 Install your handset Warning RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE Never use non rechargeable batteries Use recommended type supplied with this product NiMH batteries must be disposed of in accordance with the applicable waste disposal regulations Note Charge the handset s for 24 hours before initial use The batteries are pre inst...

Page 16: ...er screw in a clockwise direction to lock the cover Note Please use a coin or screwdriver that is the right shape and size for the screw that is used Otherwise you may damage the screw when tightening it 3 4 Checking the battery level The battery icon displays the current battery level Your handset may power down shortly if it is not charged after the battery is empty If you are on the phone when ...

Page 17: ...ountries in the list Please refer to the country codes list on page 52 to see your country s international calling code If you need to re configure your country setting see Set your country on page 49 3 6 Log in to Skype After an automatic restart your phone will prompt you to log in into your Skype account If you do not have a Skype account you may create a new account using your phone 3 6 1 Logg...

Page 18: ...itching your handset ON OFF 4 3 1 Switching off your handset Press and hold e for 2 seconds The power menu is displayed Scroll to Switch Off Press Select The handset is switched off Note Your handset cannot receive any calls if the power is switched off 4 3 2 Switching on your handset Press e The handset may take a few seconds to power up 4 4 Setting the clock Your phone has a calendar and digital...

Page 19: ...setting The setting is saved 4 4 5 Select the date format Press Menu Select Settings Time Date Date format Press Select Select the date format Press OK to confirm the setting The setting is saved 4 4 6 Select the date separator The date separator is a symbol such as a slash that separates the month day and year i e 08 12 2009 Your phone supports 4 styles Press Menu Select Settings Time Date Date s...

Page 20: ...ate within the menus Contacts Add contact Online skype contact Call Send voice mail View profile Rename Remove Block Phone number contact SkypeOut call Regular call Details Rename Remove Share on phone Offline skype contact Call Send voice mail View profile Rename Remove Block Contact details not known Request details Call Send voice mail View profile Rename Remove Block ...

Page 21: ...coming calls Outgoing calls Voice mails Answering Machine Contacts requests Skype Status Sign in Switch user Online Status Online Away Do no disturb Offline My Profile Limited profile Private details Change password Sign out Account Status Skype Credits SkypeIn Voicemail Add contact Skype contact Phone number Answer machine Play Delete all Record memo ...

Page 22: ...e Handset Name Auto answer On Off Auto hangup On Off Registration De registration Language List of languages Preferred line Regular call SkypeOut call Always ask Share contacts On Off Sounds Ringtone Skype call List of melodies Regular call List of melodies Intercom List of melodies Ring Volume Notifications On Off Keypad Tone On Off Confirmation On Off Display Brightness Contrast Level 1 2 3 4 5 ...

Page 23: ...ff Define number Voicemail Voice Mail 1 Voice Mail 2 Skype Call Voicemail Call forward Block call Skype call SkypeIn call Blocked users Time Date Time Time zone Daylight saving Winter Time Summer Time Time format 12 Hr 24 Hr Date Date format Date separator Network Information TCP IP PPPoE Proxy Ports Reset network Advanced Country List of countries Reset settings Change PIN Software update Check f...

Page 24: ...mail takes a message when you re offline or away from your computer when someone calls 5 2 4 Skype VoicemailTM Skype Voicemail takes your calls when you are busy or offline 5 3 Commonly used terms These are some common terms used to talk about Skype in this user guide Outgoing call when you call someone Incoming call when someone s calling you Missed call when someone calls you but you don t answe...

Page 25: ...e They cannot be recovered However you can add the same username back to your phone by setting them up as a new user 5 4 2 Change your online status Press Menu Select Skype Status Online Status Press Select Select the new setting Press OK This saves your new status Tip From standby mode you can press u to access the Skype Status menu to change your online status 5 4 3 Change your password Your pas...

Page 26: ...ect Settings Advanced Software update Check for update Press Select Follow the on screen instructions 5 4 7 Turn on auto update You can program your phone to notify you when a new version of Skype is available This saves you from manually checking for updates Press Menu Select Settings Advanced Software update Auto Update Press Select Select the new setting Press Select This displays a confirmatio...

Page 27: ...details see Checking the battery level on page 13 6 1 1 Assign a preferred line A preferred line is the line of priority for calls After setting the preferred line all your calls will always be dialed out on the preferred line when you press r You may select either Regular or SkypeOut call as your preferred line otherwise you can set your phone to prompt you each time you make a call Press Menu Se...

Page 28: ...ase visit http www skype com allfeatures skypecredit 6 1 5 Call from the contact list Press from standby to view the contact list Select a contact Press r Note For details on the contact list see page 32 6 1 6 Redial the last number Press Redial The number displays on the screen You can make changes before dialing out Press r to dial out the call The number is dialed out on the preferred line For ...

Page 29: ...just the earpiece volume Press u or d to adjust the volume during a call The earpiece volume is adjusted 6 4 2 Muting the microphone The mute feature allows you to speak to someone in the house privately Press M during a call The caller cannot hear you but you can still hear his voice Press M again to unmute the microphone You can now communicate with the caller 6 4 3 Using the speaker or handsfre...

Page 30: ...scribe this service from your service provider During a landline call your phone sounds a short beep periodically to notify you of another incoming landline call Press r to answer the call The first call is put on hold and you are now connected to the second call Press r to toggle between the two callers OR Press eto end the current call and return to standby 6 7 Answer a second Skype call During ...

Page 31: ...ct the handset you want to call Press Call Wait for the other party to answer your call Press e to cancel or end the intercom call Tip To customize your intercom ringer see Personalizing your phone s sounds on page 39 7 2 Internal call during an external call While talking on the phone on the Skype line or landline you can call another handset Press INT during the call The handset s available for ...

Page 32: ...e base The three people can share the conversation No operator subscription is needed Press INT during the call The handset s available for intercom is displayed Select the handset you want to call Press Call Wait for the other party to answer your call Press Conf You are now on a 3 way conference call Press e to end the conference call 1 2 3 4 5 ...

Page 33: ...wercase and numeric By default all characters entered will be in uppercase You can press to switch between uppercase and lowercase letters Tip The lower right hand corner displays the method you have currently selected A for upper case a for lower case 1 for numeric mode Key Characters Upper case 0 0 1 Sp 1 _ 2 A B C 2 À Â Æ Á Ã Ă Ä Å Ą Ç Ć Č 3 D E F 3 Ď Đ Ě È É Ê Ë Ę Φ 4 G H I 4 Ğ Í Ì Î Ï İ Γ 5 J...

Page 34: ... can enter special symbols such as and many more 1 Press while editing in lower case or upper case mode A table of symbols is displayed Use u d to select the symbol that you want Press Select to enter the symbol Tip To insert press and hold 0 2 3 ...

Page 35: ...list press the digit key that contains the character you want to search by 9 2 Call from the contact list See page 25 9 3 Shared phonebook You can use this feature to share your contacts with other users of the phone Your shared phonebook can store a total of 100 Skype and phone number contacts 9 3 1 Activating your shared phonebook Press Menu Select Settings Phone Share contacts Press Select Sele...

Page 36: ... Contacts Add Contact Phone number Press Select Enter the number in this format international calling code area code and the phone number Press OK Enter the name of the phone contact user Press OK Continue to step 5 if shared phonebook is on Select All phone users if you want to share this contact or Only my account if otherwise The new contact is saved Note Contacts with identical numbers cannot ...

Page 37: ...hare Press Options Select Share on phone Press Select The contact is now available to other users 9 7 Handling a contact request You will be able to view the details of the contact before you choose to accept decline the contact request or block the new contact 9 7 1 Viewing the contact s details Press Menu Select History Contacts requests Press Select The contact s name is displayed Press View De...

Page 38: ...address 10 2 1 View the details Press Menu Select Skype Status My Profile Limited profile Press Select The current setting is displayed 10 2 2 Add an email address Press Menu Select Skype Status My Profile Private details Press Select The current setting is displayed Press Options Select Add Press Select Enter the new email address Press OK when finished The setting is saved 10 2 3 Edit an email a...

Page 39: ...istory voicemails and new requests saved under your account When you or another user signs in to Skype again your phone starts saving the new call history under the signed in account 11 1 Call history options Press Menu Select History Press Select Select the call list you need Press Select The call records are displayed Select a call record and press Options to choose one of the following options ...

Page 40: ...rd Press Options Select Save to contacts Press Select Enter the name of the contact Press OK Continue to step 4 if shared phonebook is on Select All phone users if you want to share this contact or Only my account if otherwise The new contact is saved Note Contacts with identical numbers cannot be saved 11 1 5 Deleting a call record After selecting the call record Press Options Select Remove Press...

Page 41: ...ved 12 1 3 Adjusting the screen brightness level Press Menu Select Settings Display Brightness Adjust your brightness level using and keys The brightness effect will display while you are browsing through the different brightness levels Press OK to confirm The setting is saved 12 1 4 Adjusting the screen contrast level Press Menu Select Settings Display Contrast Press Select Adjust your contrast l...

Page 42: ...ngs Sounds Ring Volume Press Select Adjust the volume level using and keys Press Select to confirm The setting is saved 12 2 3 Setting your handset s keypad tone The keypad tone can be turned on or off Press Menu Select Settings Sounds Keypad Tone Press Select Select the new setting Press Select The setting is saved 12 2 4 Setting your handset s notification sounds The notification tone can be tur...

Page 43: ...he new setting Press Select The setting is saved 13 3 Skype call features Skype offers a lot call related features This section describes the call related features that apply to the Skype line only 13 3 1 Preferred line See Assign a preferred line on page 24 13 3 2 Do not disturb Change your Skype status to Do not disturb and Skype turns off all the ringers for all phone and online number calls Yo...

Page 44: ...s Select The setting is saved 13 3 4 3 Blocked Users Displays the list of users that have been blocked by the privacy feature You may use this feature to remove the privacy feature on certain users 13 3 4 3 1 Unblocking users Press Menu Select Settings Skype Call Block call Blocked users Press Select The list of blocked users are displayed Select the user you wish to unblock Press Unblock The user...

Page 45: ...er you set in the menu For example you set the detect number as 604 and prefix number as 1250 When you have dialed out a number such as 6043338888 your phone will change the number to 12503338888 when it dials out Note The maximum length of detect digits is 5 digits The maximum length of auto prefix number is 10 digits Press Menu Select Settings Regular Call Auto prefix Press Select Enter the Dete...

Page 46: ...sent out as tone signals for this call only 13 4 10Pause selection This feature only applies to model s with pause selection support A pause is a break you can enter when making a call A pause is used for calls such as PABX and operator services For details consult your service provider 13 4 10 1 Activating PABX Press Menu Select Settings Regular Call PABX Press OK Select the new setting Press OK ...

Page 47: ...and subscribe this service from Skype Press Menu Select History Voice mails SkypeVM Press Select A list of voicemails appears Select a Skype voicemail and press Options to choose one of the following options Press Select 14 1 1 1 My Greeting You may personalise your own Skype voicemail greeting message using this feature This greeting will be played to your Skype caller when you are busy or offlin...

Page 48: ...voicemail Consult and subscribe this service from your service provider 14 1 2 1 Retrieving voicemail Call your voicemail service center to retrieve your Landline voicemail Your handset supports 2 voicemail service numbers Press Menu Select Settings Regular Call Voicemail Press Select A list of voicemail service centres appears Select a voicemail service centre and press Select Select Call Press S...

Page 49: ...tting is saved 14 4 Cancel call back The cancel call back service notifies you when a party you have tried to call becomes available You can also define or change the cancel call back number manually 14 4 1 Activating cancel call back Press Menu Select Settings Regular Call Cancel call back Call Press Select A call to the number will be initiated 14 4 2 Defining cancel call back number Press Menu ...

Page 50: ...7 14 5 3 Defining withhold identity number Press Menu Select Settings Regular Call Withhold identity On Press Select Enter the number you wish to withhold your identity from Press OK to confirm The setting is saved 1 2 3 ...

Page 51: ...ayed Note Calls You will not be able to make any calls including emergency calls when the keypad is locked You can still answer incoming calls The keypad will be unlocked during the call and then it will be re locked automatically after you finish the call 15 1 2 Unlocking the keypad Press Unlock then press and hold The keypad is unlocked 15 2 Missing handset s Press V on the base unit All the han...

Page 52: ...stered on the base unless you have de registered a handset Warning Make sure you have configured the language country code and area code of your phone before registering additional handsets 16 2 1 Manual Registration Press Menu Settings Phone Registration Press the Base page key for more than 3 seconds Press OK on the handset Enter PIN code Default 0000 Press Clear to correct typing errors Press O...

Page 53: ...nter to confirm Use Clear to make corrections A confirmation request is displayed Press Yes to confirm All settings have reset Note After reset your base s power switches off It will switch back on in a few seconds after updating all the settings See Default pre programmed settings on page 59 for the original factory settings 16 6 Network settings This section describes the information on viewing ...

Page 54: ...igure the network to use your own static IP Press Menu Select Settings Network TCP IP Press Select Select Static IP Press Select A confirmation request is displayed Press Yes to confirm Follow the on screen instruction to finish configuring your network 16 6 5 Configure individual network settings After configuring to use your own static IP you can also make changes to other settings in the networ...

Page 55: ...tria 43 BE Belgium 32 CA Canada 1 CZ Czech Republic 420 DK Denmark 45 FI Finland 358 FR France 33 DE Germany 49 GR Greece 30 IE Ireland 353 IT Italy 39 LU Luxembourg 352 NL Netherlands 31 NZ New Zealand Aotearoa 64 NO Norway 47 PL Poland 48 PT Portugal 351 RO Romania 40 SK Slovak Republic 421 ES Spain 34 SE Sweden 46 CH Switzerland 41 TR Turkey 90 GB United Kingdom 44 US United States 1 ...

Page 56: ...wer machine Answer On Off Press Select Select On Press OK The setting is saved Through the base Press o to turn on the answering machine during standby Note Once switched on your answering machine will answer incoming calls after a certain number of rings depending on the ring delay setting See Setting the ring delay on page 57 17 2 Turning off the answering machine You can turn off the answering ...

Page 57: ...utgoing message is the message your caller hears when the answering machine picks up the call Your answering machine comes with 2 pre recorded outgoing messages one for Answer and Record mode and one for Answer Only mode 17 5 1 Recording an outgoing message The maximum length of the outgoing message is 60 seconds After recording your new outgoing message will automatically replace the old one Pres...

Page 58: ...es to answer only mode Delete some messages to allow room for new messages 17 6 1 Playing incoming messages Incoming messages will be played back in the sequence they were recorded From the base Press p Press to start or stop message playback Adjust the volume Press to increase or to decrease the speaker s volume Skip backward During message playback press P to replay the message from the beginnin...

Page 59: ...lect Answer machine Record memo Press Select Press Start to start recording Press Stop to stop recording or the recording will stop after 3 minutes 17 8 Call screening Call screening allows you to hear the caller while he is leaving a message You can then decide if you want to talk to the caller directly From the base You can use to adjust the speaker s volume during call screening The lowest volu...

Page 60: ...ring machine remotely When economy is selected your answering machine will pick up the call after 3 rings if you have new messages or 5 rings if you do not have any messages 17 11 Remote access You can operate your answering machine when you are away from home by calling your phone from a touch tone phone and entering your 4 digit PIN code Note The remote access PIN code is the same as your system...

Page 61: ... pressed for 8 seconds Remote access commands Key Function 1 Repeat current or play previous message 2 Play messages 3 Skip to next message 6 Delete current message 7 Switch answering machine on not available during playback 8 Stop message playback 9 Switch answering machine off not available during playback ...

Page 62: ...al Mode Country 1 Skype User Name Empty Recall Recall one Time out 1 minute Area Code number Empty VMWI indication Reset Skype Password Empty PABX Off Auto Update On First ring On CID format if applicable Disabled Share contacts Off Sound Setting Skype Ring Melody Melody 1 Landline Ring Melody Melody 1 Intercom Ring Melody Melody 1 Receiver Volume Volume 3 Ring Volume Medium Notification Tone On R...

Page 63: ...P address DHCP Subnet mask DHCP Primary DNS DHCP Secondary DNS DHCP Answering Machine Setting Ans Machine Status On Outgoing message memory Pre recorded OGM Ans Machine Mode Ans Rec Incoming message memory Empty Base Call Screening On Remote access Off Handset Call Screening Off Ring delay 5 Rings Speaker Volume Level 5 ...

Page 64: ...list 200 Skype and phone number contacts Call history list with 50 missed calls 50 incoming calls 20 outgoing calls Battery 2 x AAA NiMH Rechargeable 750mAh batteries Power consumption Power consumption at idle mode around 1 3W Weight and dimensions Handset 96 grams 163 8 x 25 2 x 46 mm H x D x W Base 216 5 grams 137 2 x 68 7 x 118 4 mm H x D x W Charger 135 5 grams 76 05 x 79 3 x 57 9 mm H x D x ...

Page 65: ...n Charging contacts may be dirty Disconnect the power supply first and then clean contacts with a damp cloth Product behaviour I cannot change the settings of my voice mail Operator voice mail is managed by your operator and not the phone itself Please contact your operator should you want to change the settings Handset on the charger does not charge Check that the batteries are inserted correctly...

Page 66: ...ay Service may not be activated Check with your service provider The caller s information may be withheld or is unavailable Cannot make answer a 2nd call Service may not be activated Check with your service provider Check that the recall selection is correct See page 42 Note If the above solutions do not help remove the power from both the handset and the base Wait for 1 minute and try again ...

Page 67: ...e System an Internet service that translates domain names into IP addresses Example domain name www example com may translate to 198 103 243 5 G Gateway Address A default gateway is a router on a computer network that serves as an access point to another network In homes the gateway is the ISP that connects the user to the Internet I IP Address A unique number that devices use for identification a...

Page 68: ... A constant IP address used to identify semi permanent devices such as servers Subnet Mask A mask used to determine what subnetwork an IP address belongs to Example 255 255 255 0 V VMWI Voice Mail Waiting Indication for Landline only ...

Page 69: ...tone 39 Conformity 6 Connect the base station 12 Connect your charger 12 Contact list 32 Contact request 34 Contrast level 38 Country codes list 52 Country setting 14 Creating a new Skype account 14 Custom Options 38 D Date format 16 Date separator 16 Date setting 16 Daylight saving 15 Default pre programmed settings 59 Deleting a call record 37 Dial mode 43 Digital security system 5 Display icons...

Page 70: ...set phone 50 Returning a call 37 Ring delay 57 Ringer melody 39 Ringer volume 39 S Saving a call record 37 Screen Saver 38 Second landline call 27 Second Skype call 27 Share a contact 34 Shared phonebook 32 Signal strength 15 Skype auto update 23 change password 22 change your online status 22 check account 23 create an account 21 online numbers 21 phone numbers 21 removing an account 22 sign out ...

Page 71: ...ENGLISH ...

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