SpeechMike Executive Dictation Kit 6275 Installation and User Manual
10
Troubleshooting
For the latest information not included in the user manual, please refer to the
Readme
file. The file can be found on the SpeechMike Executive CD and in the SpeechMike
Executive program group in the
Start
menu.
If you are using your SpeechMike Pro with Windows 98 SE, check that all components
are installed properly as follows:
1. Go to the
Start
menu and select
Settings
,
Control
Panel
.
2. Double-click the
Multimedia
icon; ensure that
USB audio device
is selected for
playback and recording. If the SpeechMike is not available in the Control Panel,
unplug it and reconnect it.
3. Ensure that the following components are installed in the
Device Manager
:
Under
Human Interface Devices
:
•
HID compliant consumer control device
•
HID human interface device
Under
Universal Serial Bus Controllers
:
•
USB Universal Host Controller
•
USB composite device
•
USB root hub
Under
Sound, video and game controllers
:
•
USB audio device
•
USB audio device
Attention:
Using the SpeechMike Pro USB together with certain USB hubs on certain PCs may
cause the operating system to freeze during booting.
Workaround: Unplug your SpeechMike before booting and reconnect it afterwards.
To solve this problem, we recommend replacing the USB hub or connecting your
SpeechMike Pro directly to the USB port of your computer.
Warning
The cable of your SpeechMike can be damaged if it is kinked or if it is pulled or twisted
too much. Please handle the cable carefully to ensure the best possible performance of
your SpeechMike.
If the LEDs and buttons of your SpeechMike Pro do not work correctly, refer to the
Readme file.
