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Tips

By rinsing the pod holders, the coffee collector and 

the coffee spout regularly, you will make sure that 

the coffee always tastes optimally.

The SENSEO

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 coffee will taste best if you stir it 

before drinking it. 

If you intend to make another cup of SENSEO

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coffee later, just leave the coffee machine switched 

on. The machine will automatically switch itself off 

after 1 hour (Fig. 18).

Cleaning

Never immerse the SENSEO

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 coffee machine in water. 

Never clean the machine by flushing it with the lid open.

  1 

 Always unplug the machine before cleaning it.

  2 

 Clean the outside of the machine with a moist 

cloth.

  3 

 Remove the coffee collector (Fig. 19).

  4 

 Take the coffee spout out of the machine by sliding 

it upwards (Fig. 20).

The coffee spout can only be taken out after the coffee 

collector has been removed.

You can disassemble the coffee spout for more 

thorough cleaning! (Fig. 21).

  5 

 Clean the coffee spout, the coffee collector and 

the drip tray in hot water, if necessary with some 

washing-up liquid, or in the dishwasher (Fig. 22).

  6 

 Hold the cup tray in your hand while cleaning it 

with hot water, if necessary with some washing-up 

liquid (Fig. 23).

The cup tray can also be cleaned in the dishwasher.

To clean the cup tray, always remove it from the 

machine, as it might prove sharp when handled 

incorrectly. Always handle it carefully.

  7 

 Clean the pod holders in hot water, if necessary 

with some washing-up liquid, or in the dishwasher 

(Fig. 24).

Check if the sieve in the centre of the pod holder is 

clogged. If this is the case, unclog the sieve by rinsing the 

pod holder under a running tap. Use a washing-up brush 

to clean the sieve, if necessary.

  8 

 Clean the water reservoir in hot water, if necessary 

with some washing-up liquid (Fig. 25).

Note: If you are using a washing-up brush, be careful not to 

damage the valve in the bottom of the water reservoir.

  9 

 Do not use an object with sharp edges to clean the 

water inlet on the machine (Fig. 26).

 10 

 Rinse the parts with fresh water after cleaning and 

put them back into the machine. 

 11 

 Clean the water distribution disc with a moist 

cloth (Fig. 27).

Be careful when you do this; make sure that the rubber 

sealing ring does not get stuck under the edge of the 

water distribution disc. If it does, the coffee machine will 

start leaking!

Flushing

If you have not used the coffee machine for three days, 

you have to flush it with fresh water before you use it 

again.

Flush the machine in the following way:

  1 

 Fill the water reservoir with cold water up to the 

MAX

 indication and put it back into the machine 

(Fig. 3).

  2 

 Put the 1-cup pod holder 

q

 or the 2-cup pod 

holder 

qq

 in the machine without pod(s) (Fig. 12).

  3 

 Put a bowl (with a capacity of at least 1500 ml) 

under the coffee spout to collect the water (Fig. 8).

  4 

 Press the on/off button 

3

 (1) and subsequently 

press buttons the 1-cup button 

q

 and the 2-cup 

button 

qq

 briefly at the same time (2) (Fig. 28).

The machine fills itself with water from the water 

reservoir. While this happens, water comes out of 

the spout. When the flushing cycle is finished, the 

machine switches itself off. During the flushing cycle, 

the machine produces more noise than during a regular 

brewing cycle.

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,

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Descaling

Regular descaling will prolong the life of the coffee 

machine and will guarantee optimal brewing results for a 

long time. If the machine is used twice a day on average, it 

must be descaled once every 3 months.

  1 

 Fill the water reservoir up to the 

MAX

 

indication 

with descaler and water according to the 

instructions on the package of the descaler. Then 

put the water reservoir back into the coffee 

machine (Fig. 3).

Use a liquid descaler based on citric acid.

  2 

 Press the on/off button 

3

 (Fig. 11).

The machine is ready for use when the indicator light 

burns continuously.

  3 

 Place the 1-cup pod holder 

q

 in the coffee 

machine, preferably with a used coffee pod in it. 

Close the lid and make sure it is properly locked. 

We advise you to put a used coffee pod in the pod 

holder when you descale the machine. This pod will serve 

as a ‘filter’ to prevent the sieve in the pod holder from 

getting clogged with scale residues. 

  4 

 Put a bowl with a capacity of at least 1500 ml 

under the spout openings to collect the mixture of 

descaler and water (Fig. 8).

  5 

 Press the 2-cup button 

qq

 and let the machine 

operate. Repeat this until the water reservoir is 

empty.  (Fig. 29)

Never descale the SENSEO

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 coffee machine with the 

lid open. Make sure the lid is properly locked. 

  6 

 Repeat steps 1 to 5 with a new mixture of descaler 

and water. 

  7 

 Empty the water reservoir to remove the mixture 

of descaler and water. 

  8 

 Rinse the machine at least 3 times by repeating 

steps 1 to 5, now using fresh water. 

Do not refill the water reservoir with used hot 

water.

  9 

 Clean the pod holder after descaling to prevent the 

sieve in the centre from getting clogged.

Frost-free storage

If the coffee machine has already been used and 

therefore has been flushed with water, it may only be 

used and stored in a frost-free place to prevent it from 

becoming damaged.

Replacement

All removable parts can be orderd from your Philips 

dealer or a Philips service centre. 

Environment

Do not throw the machine away with the normal 

household waste at the end of its life, but hand 

it in at an official collection point for recycling. 

By doing this you will help to preserve the 

environment (Fig. 30).

guarantee & service

If you need service or information or if you have a 

problem, please consult the worldwide guarantee leaflet 

or visit our website at 

www.philips.com

. You can also 

contact the Philips Customer Care Centre in your 

country; they will be happy to help you. 

The telephone number for The United Kingdom is: 0845-

6010354.

You will find the telephone numbers for other countries 

in the worldwide guarantee leaflet. If there is no 

Customer Care Centre in your country, turn to your 

local Philips dealer or contact the Service Department of 

Philips Domestic Appliances and Personal Care BV. You 

will find their address and fax number in the worldwide 

guarantee leaflet.

The purchase of the Philips SENSEO

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 coffee machine 

does not exhaust any of the rights of Sara Lee/Douwe 

Egberts or Philips under any of their patents nor does it 

confer upon the purchaser a licence under these patents. 

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,

Troubleshooting

If you have a problem, you may find the solution in the 

table below. If the table does not provide the solution 

to your problem or if you have a question, see chapter 

‘Guarantee & service’.

Problem

Solution

The indicator light 

continues to blink 

slowly.

You have not yet flushed the 

coffee machine (see chapter 

‘Preparing the machine for use’).
You have used the SENSEO

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coffee machine at an altitude 

higher than 2200 metres above 

sea level. This has caused the 

water in the machine to start 

boiling before it has reached the 

required temperature, which 

prevents the machine from 

functioning properly. Switch the 

machine off and no longer use 

it at altitudes higher than 2200 

metres above sea level.

The SENSEO

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coffee machine 

does not produce 

coffee when used 

for the first time.

You have not yet flushed the 

coffee machine. When you use 

the machine for the first time, 

you have to flush it before you 

start brewing coffee (see chapter 

‘Preparing the machine for use’).

The indicator light 

continues to blink 

rapidly.

Make sure that:

the water reservoir has been 

properly placed;
there is enough water in the 

water reservoir (i.e. above the 

q

 

MIN level if you want to brew 

1 cup);
the ambient temperature is 

not lower than 10 °C. If it is, 

the machine will not function 

properly.

Water leaks from 

the coffee machine.

Make sure that:

the lid is properly closed (the 

lever must be properly locked);
the water reservoir has not been 

filled beyond the MAX level;

the sieve in the centre of the 

pod holder is not clogged. If it 

is, unclog the sieve by holding 

the pod holder under a running 

tap. If necessary, you can use a 

washing-up brush or a pin to 

unclog the sieve;
the coffee pod has been put 

properly in the centre of the pod 

holder;
the sealing ring has not got stuck 

under the edge of the water 

distribution disc (see figure 

1 at the beginning of these 

instructions for use).
the water drops on the worktop 

are not the result of placing or 

removing the water reservoir or 

removing used coffee pods.
you do not remove the water 

reservoir when the coffee 

machine is heating up. This may 

cause water that normally ends 

up in the water reservoir to leak 

out of the machine.
In all other cases, contact the 

Philips Customer Care Centre in 

your country.

The coffee spout 

cannot be taken 

out of the machine.

The coffee spout can only 

be taken out after the coffee 

collector has been removed.

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