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Tips

Rinse the pod holders and the coffee spout 

regularly to make sure that the coffee always tastes 

optimally.

The SENSEO

®

 coffee tastes best if you stir it 

before you drink it. 

If you intend to make another cup of SENSEO

®

 

coffee later, just leave the coffee machine switched 

on. The machine automatically switches itself off 

after 1 hour.  (Fig. 17)

Cleaning

Never immerse the SENSEO

®

 coffee machine in water. 

Never clean the machine by flushing it with the lid open.

 1 

 Always unplug the machine before you clean it.

 2 

 Clean the outside of the machine with a moist 

cloth.

 3 

 Remove the coffee spout (Fig. 18).

You can disassemble the coffee spout for more 

thorough cleaning.  (Fig. 19)

 4 

 Clean the coffee spout, the pod holders and the 

drip tray in hot water, if necessary with some 

washing-up liquid, or in the dishwasher (Fig. 20).

 5 

 Hold the cup tray in your hand while you clean it 

with hot water, if necessary with some washing-up 

liquid (Fig. 21).

You can also clean the cup tray in the dishwasher.

To clean the cup tray, always remove it from the 

machine, as it might prove sharp when it is handled 

incorrectly. Always handle it carefully.

 6 

 Clean the pod holders in hot water, if necessary 

with some washing-up liquid, or in the 

dishwasher.  (Fig. 22)

Make sure the sieve in the centre of the pod holder is not 

clogged. If the sieve is clogged, unclog it by rinsing the pod 

holder under a running tap. If necessary, use a washing-up 

brush or a pin to unclog the sieve.

 7 

 Clean the water reservoir in hot water, if necessary 

with some washing-up liquid.  (Fig. 23)

Note: You can remove the cover of the water reservoir 

to clean the inside thoroughly.

Note: If you use a washing-up brush, be careful not to 

damage the valve in the bottom of the water reservoir.

 8 

 Rinse the parts with fresh water after cleaning and 

put them back into the machine. 

 9 

 Clean the water distribution disc with a moist 

cloth (Fig. 24).

Be careful when you do this. Make sure that the rubber 

sealing ring does not get stuck under the edge of the 

water distribution disc. If it does, the coffee machine starts 

to leak!

Flushing

If you have not used the coffee machine for three days, 

flush it with fresh water before you use it again.

Flush the machine in the following way:

 1 

 Fill the water reservoir with cold water up to 

the 

MAX

 indication and put it back onto the 

machine.  (Fig. 3)

 2 

 Put the 1-cup pod holder  

q

 or the 2-cup/1-

mug pod holder 

qq

w

 in the machine without 

pod(s).    (Fig. 6)

  

 3 

 Put a bowl (with a capacity of at least 1500ml) 

under the coffee spout to collect the water.  (Fig. 8)

 4 

 Press the on/off button 

I

 and subsequently press 

the 1-cup button 

q

 and the 2-cup/1-mug button  

qq

w

 briefly at the same time.  (Fig. 9)

The machine fills itself with water from the water 

reservoir. This takes some time and you will probably not 

notice that this happens. After a while, the machine starts 

to flush and switches itself off after the flushing cycle. 

Descaling

When to descale

Descale the SENSEO

®

 coffee machine frequently! 

Preferably descale 4 to 6 times a year, but at least once 

every 3 months. Descaling takes about 1 hour. Do not 

interrupt the descaling process.

,

,

,

,

Why to descale

Scale builds up inside the appliance during use. It is 

essential to descale the SENSEO

®

 coffee machine at least 

every 3 months. Your reasons to descale:

It prolongs the life of your SENSEO

®

 coffee machine 

It ensures maximum cup volume

It ensures maximum coffee temperature

The machine produces less sound during brewing

It prevents malfunctioning

If the descaling procedure is not performed correctly, 

scale residue remains behind in the machine. This causes 

scale to build up more quickly and may cause permanent 

and irreparable damage to the machine.

Use the correct descaling agent

Only citric acid-based descalers are suitable for descaling 

the SENSEO

®

 machine. This type of descaler descales the 

appliance without damaging it. For the correct amount, 

see under ‘Descaling procedure’ below. Each descaling 

mixture can be used only once. After use, the descaling 

mixture is no longer active.

We advise you to use the special SENSEO

®

 Descaler 

(HD7006). Read the instructions on the package of the 

descaling agent.

Never use a descaling agent based on mineral acids such 

as sulphuric acid, hydrochloric acid, sulphamic acid and 

acetic acid (e.g. vinegar). These descaling agents may 

damage your SENSEO

®

 coffee machine.

Descaling procedure

 1 

 Mix 50 grams of citric acid with 1 litre of water in 

a measuring jug. Stir until the powder is completely 

dissolved.

 2 

 Fill the water reservoir up to the MAX indication 

with the descaler mixture. Then put the water 

reservoir back into the coffee machine.  (Fig. 3)

Note: Not all SENSEO

®

 machine types have a water 

reservoir with a capacity of 1 litre. If you have a SENSEO

®

 

machine with a smaller water reservoir, repeat steps 2 to 6 

with the remainder of the mixture without filling the water 

reservoir up to the MAX indication.

 3 

 Press on/off button 

I

.  (Fig. 10)

The machine is ready for use when the indicator light 

burns continuously.

 4 

 Place the 1-cup holder 

°

 with a used coffee pod 

in it in the coffee machine. Close the lid and make 

sure it is properly locked. 

Note: Always put a used coffee pod in the pod holder when 

you descale the machine. This pod serves as a ‘filter’ to 

prevent the sieve or hole in the pod holder from getting 

clogged with scale residue.

 5 

 Put a bowl with a capacity of at least 1500ml under 

the spout to collect the descaling mixture (Fig. 8).

 6 

  Press the 2-cup button  

°°

 and let the machine 

operate. Repeat this until the water reservoir is 

empty.  (Fig. 26)

Never interrupt the descaling process! 

 7 

 Repeat steps 1 to 6. Replace the used pod with 

another used pod to filter out the scale residue.

Note: To descale properly, you have to use 2 litres of 

descaling mixture.

Never descale the SENSEO

®

 coffee machine with 

the lid open. Make sure the lid is properly locked.

 8 

 Rinse the water reservoir with tap water. Fill the 

water reservoir up to the MAX indication with tap 

water and repeat steps 3 to 6.

Note: Do not refill the water reservoir with used hot water or 

the used descaling mixture.

 9 

 Fill the water reservoir with fresh tap water up to 

the MAX indication again and repeat steps 3 to 6 

once more.

Note: Always rinse the machine by letting it empty two full 

water reservoirs.

 10 

 Remove the used pad and clean the pod holder 

after descaling to prevent the sieve or hole in the 

centre from getting clogged.

-

-

-

-

-

Frost-free storage

If the coffee machine has already been used and 

therefore has been flushed with water, it may only be 

used and stored in a frost-free place to prevent it from 

becoming damaged.

Replacement

You can order all removable parts from your Philips 

dealer or a Philips service centre. 

Environment

Do not throw away the machine with the normal 

household waste at the end of its life, but hand it in 

at an official collection point for recycling. By doing 

this, you help to preserve the environment (Fig. 27).

Guarantee & service

If you need service or information or if you have a 

problem, please consult the worldwide guarantee leaflet 

or visit our website at 

www.philips.com

. You can also 

contact the Philips Consumer Care Centre in your 

country; they will be happy to help you. 

The telephone number for the United Kingdom is: 0845 

6010354 (local rate)

You find the telephone numbers for other countries in 

the worldwide guarantee leaflet. If there is no Consumer 

Care Centre in your country, turn to your local Philips 

dealer or contact the Service Department of Philips 

Consumer Lifestyle BV. You find their address and fax 

number in the worldwide guarantee leaflet.

The purchase of the Philips SENSEO

®

 coffee machine 

does not exhaust any of the rights of Sara Lee/Douwe 

Egberts or Philips under any of their patents nor does it 

confer upon the purchaser a licence under these patents.

Troubleshooting

If you have a problem, you may find the solution in the 

table below. If the table does not provide the solution to 

your problem or if you have a question, see the chapter 

‘Guarantee & service’.

Problem

Solution

The indicator 

light continues 

to blink slowly.

You have not yet flushed the coffee 

machine (see chapter ‘Preparing the 

machine for use’.

You have used the SENSEO

®

 coffee 

machine at an altitude higher than 

2200 metres above sea level. This has 

caused the water in the machine to 

start boiling before it has reached the 

required temperature. This prevents 

the machine from functioning 

properly. Switch off the machine and 

no longer use it at altitudes higher 

than 2200 metres above sea level.

The SENSEO

®

 

coffee 

machine does 

not produce 

coffee when 

it is switched 

on for the first 

time.

You have not yet flushed the coffee 

machine. When you use the machine 

for the first time, you have to flush it 

before you can start brewing coffee 

(see chapter ‘Preparing the machine 

for use’).

The indicator 

light continues 

to blink rapidly.

Make sure that:

you have placed the water 

reservoir properly;

there is enough water in the water 
reservoir (i.e. above the 

°

 MIN 

level if you want to brew 1 cup);

the ambient temperature is not 

lower than 10°C. If it is, the machine 

does not function properly.

Water 

leaks from 

the coffee 

machine.

Make sure that:

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