TROUBLESHOOTING GUIDE
• Problem:
– Solution:
• Device is not responding and the green light does not flash
when you press a button.
– Replace batteries with two new 1.5 volt, type RO3, UM4 or
AAA batteries.
• Device is not responding, but the green light does flash when
you press a button.
– Aim the SBC RU220 at the device and be sure that there are
no obstructions between the SBC RU220 and the device.
• The SBC RU220 is not performing commands properly.
– You may be using the wrong code. Try repeating Set up using
another code, listed under your brand, or start the Autosearch
Set-up over again to locate the proper code.
If the device still doesn’t respond, call the help-line and we’ll
put you back on track.
• Having problems operating all the functions on your device.
– The SBC RU220 may just need customising for your model
type. Just call our help-line and we’ll put you back on track.
• Your brand is not listed in the code list.
– Try the hands-free Autosearch method.
• You want to reset the remote control to its factory preset.
– 1 Press and hold keys
1 and 6
simultaneously - for about
3 seconds - until the green LED lights up.
– 2 On the keypad, press keys 9, 8, and 1.
The LED flashes twice to indicate a successful reset.
NEED HELP?
If you have any questions about the SBC RU220, please call
our help-line for assistance! You can find the number in the
code list section of this booklet.
Before you call, please read this manual carefully. You will be
able to solve most of your problems. If you don’t find an
answer to your questions, make a note of your equipment in
the table at the back of the code list section of this booklet.
This makes it easier and faster for our operators to help you.
Look for the model numbers in the equipment instruction
manual, or on the back of your equipment. When calling our
help-line please have your equipment close by, so our operators
can help you verify the functionality of your remote control.
Instructions for use
English
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