Philips SAVVY VOGUE Service Manual Download Page 1

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Philips Consumer Communications

PHILIPS

CUSTOMER SERVICES

Author : Fabrice Tant

Approval : Jean Pierre Hollande
Operational Manager

SERVICE REPAIR SUPPORT

PROCEDURE

PCC/VY/691/E/TCD188LVL2/0026/TF/MLD

Creation

Date : 26/06/2000

Page : 1

of 30

Service Manual

Repair for Cellular Telephone

SAVVY VOGUE DUAL BAND

Level 1 & Level 2

- 1 -

PCC/VY/691/E/TCD188LVL2/0026/TF/MLD

Summary of Contents for SAVVY VOGUE

Page 1: ... Approval Jean Pierre Hollande Operational Manager SERVICE REPAIR SUPPORT PROCEDURE PCC VY 691 E TCD188LVL2 0026 TF MLD Creation Date 26 06 2000 Page 1 of 30 Service Manual Repair for Cellular Telephone SAVVY VOGUE DUAL BAND Level 1 Level 2 1 PCC VY 691 E TCD188LVL2 0026 TF MLD ...

Page 2: ...val Jean Pierre Hollande Operational Manager SERVICE REPAIR SUPPORT PROCEDURE PCC VY 691 E TCD188LVL2 0026 TF MLD Creation Date 26 06 2000 Page 2 of 30 Service Manual Updated dates DATE MODIFICATION PAGE 27 06 2000 CREATION CONTENTS 1 0 PURPOSE 4 2 PCC VY 691 E TCD188LVL2 0026 TF MLD ...

Page 3: ...CHARGING THE BATTERY 13 8 0 TEST PROCEDURES 14 8 1INITIAL FUNCTIONAL CHECK FOR TCD188 SAVVY VOGUE 14 8 2 RF TEST 17 8 3 CHARGING IGN IGNITION BATTERY 19 9 0ASSEMBLY DISMANTLEMENT PROCEDURES 20 9 1 DISMANTLEMENT 21 9 2ASSEMBLY 21 9 3 OVERVIEW 27 10 0DEFAULTS SETTINGS 28 10 1 RESET CUSTOMER PARAMETERS 28 10 2 USE OF THE GSM STRING RSAV OR 7728 29 11 0SOLUTIONS IN CASE OF PROBLEM DURING TESTS 29 11 1...

Page 4: ...ST Window or Bezzel Protective plastic over the LCD display SW Software PN Hardware configuration of the Mobile CN Matrix for types of SW used on the different Hardware HW Hardware ASC Authorized Service Center NSC National Service Center Test SIM card Use for functionality of Philips Mobiles Test SIM card SP SIM card used to simulate user interface and allows radio tests 5 0 TEST EQUIPMENT AND TO...

Page 5: ...Y VOGUE 6 1 User Interface Test Using of TEST SIM Card SP Production to test DUT as follow On Off Button LCD Back light Keyboard Test Buzzer Test Audio Test Antenna Test LCD IMEI E prom Status Production Number Transceiver 12NCs Software Version With a fast charger connected to the PRODUCT car kit perform check on charging IGN Ignition Battery 6 2 RF Test The radio test must be performed with a Di...

Page 6: ...r Fabrice Tant Approval Jean Pierre Hollande Operational Manager SERVICE REPAIR SUPPORT PROCEDURE PCC VY 691 E TCD188LVL2 0026 TF MLD Creation Date 26 06 2000 Page 6 of 30 7 0 Before You Start 7 1 Description of the transceiver 6 PCC VY 691 E TCD188LVL2 0026 TF MLD ...

Page 7: ...LIPS CUSTOMER SERVICES Author Fabrice Tant Approval Jean Pierre Hollande Operational Manager SERVICE REPAIR SUPPORT PROCEDURE PCC VY 691 E TCD188LVL2 0026 TF MLD Creation Date 26 06 2000 Page 7 of 30 7 PCC VY 691 E TCD188LVL2 0026 TF MLD ...

Page 8: ...LIPS CUSTOMER SERVICES Author Fabrice Tant Approval Jean Pierre Hollande Operational Manager SERVICE REPAIR SUPPORT PROCEDURE PCC VY 691 E TCD188LVL2 0026 TF MLD Creation Date 26 06 2000 Page 8 of 30 8 PCC VY 691 E TCD188LVL2 0026 TF MLD ...

Page 9: ...LIPS CUSTOMER SERVICES Author Fabrice Tant Approval Jean Pierre Hollande Operational Manager SERVICE REPAIR SUPPORT PROCEDURE PCC VY 691 E TCD188LVL2 0026 TF MLD Creation Date 26 06 2000 Page 9 of 30 9 PCC VY 691 E TCD188LVL2 0026 TF MLD ...

Page 10: ...IPS CUSTOMER SERVICES Author Fabrice Tant Approval Jean Pierre Hollande Operational Manager SERVICE REPAIR SUPPORT PROCEDURE PCC VY 691 E TCD188LVL2 0026 TF MLD Creation Date 26 06 2000 Page 10 of 30 10 PCC VY 691 E TCD188LVL2 0026 TF MLD ...

Page 11: ...IPS CUSTOMER SERVICES Author Fabrice Tant Approval Jean Pierre Hollande Operational Manager SERVICE REPAIR SUPPORT PROCEDURE PCC VY 691 E TCD188LVL2 0026 TF MLD Creation Date 26 06 2000 Page 11 of 30 11 PCC VY 691 E TCD188LVL2 0026 TF MLD ...

Page 12: ...3 1 Remove the SIM card from its support and slide the card into the appropriate slot in the battery compartment the chip must be facing inwards and towards the bottom of the transceiver 7 4 Inserting the Battery and Battery Cover 7 4 1 Slide the battery onto the contact near the middle of the transceiver and press the battery in place 7 4 2 Hook the battery cover onto the hinges on bottom of tran...

Page 13: ... bottom of the battery and remove from the transceiver 7 6 Charging the battery 7 6 1 With the battery attached to the phone plug the connector into the right socket at the base of the phone 7 6 2 Plug the transformer unit into an AC power socket 7 6 3 The battery icon on the transceiver s display indicates the state of the charge process Bars moving means the battery is charging Steady means the ...

Page 14: ... Procedure Observation 1 Press Key 1 Press Key 1 again Continue Buzzer signal Left corner displays 1 00 2 Press key 2 Sleep Mode Test Press key 2 again The mobile sleeps for 5 minutes or wakes up after a key press and display the error code 00 means sleep mode successfully achieved Left corner displays 2 01 3 Press key 3 Audio loop test Speak to Mic and listen echo from Speaker Press key 3 again A...

Page 15: ...rinted on back case Press key 9 again PN number Vyxxxxx VY made in Le Mans SA made in Singapore EO made in Shenzhen Left corner displays 9 08 10 Press key 0 Vibrator Test Press key 0 again Display product 12NC and software version The mobile s vibrator is running Left corner displays 0 09 11 Press IMEI Test Compare IMEI with label printed on back case Press again IMEI TEST 449680 50 xxxxxxx for TC...

Page 16: ...splays 4 10 17 Press OK button Memory Test Press OK button again Flash Checksum ignore Number Flash constructor ID Flash type ID ignore OK displayed vertically on the right Left corner displays 0B 18 Press Up button Press button again User Melody Left corner displays 0A 19 Press Green button Press Green button again MANUAL TEST GOOD Left corner displays 0E 20 Press Red button Press Red button agai...

Page 17: ...ose for GSM Tests and a 0 5dBm lose for PCN tests 8 2 4 The followings operations must be done Synchronization Registration Call set up from the mobile Voice loopback check sound quality Call release Call set up from tester Call release from tester 8 2 5 The followings parameters must be checked in TCH loop mode Emission parameters Power level RMS phase error Peak phase error Frequency error Power...

Page 18: ...z to 90 Hz Power Ramping 1 62 124 5 10 15 19 Mask Modulation 1 62 124 5 10 15 19 Mask Switching Transcients 1 62 124 5 10 15 19 Mask Power reading Output Power 1 62 124 Level 19 5 dBm 4 4 dB 1 62 124 Level 15 13 dBm 2 4 dB 1 62 124 Level 10 21 dBm 2 4 dB 1 62 124 Level 5 32 dBm 1 0 dB RECEPTION Rx level 1 62 124 100 dBm 8 to 13 Rx Qual 100 dBm 0 to 1 Rx Level 1 62 124 83 dBm 28 to 33 Rx Qual 1 62 ...

Page 19: ...Hz Power Ramping 0 5 10 Mask Modulation 0 5 10 Mask Switching Transcients 0 5 10 Mask Power reading Output Power 512 635 760 885 Level 15 0 5 0 dBm Level 10 10 4 0 dBm Level 5 20 3 0 dBm Level 0 30 2 0 dBm RECEPTION Rx level 512 635 760 885 100dbm 8 to 13 Rx Qual 100dbm 0 to 1 Rx Level 80dbm 28 to 33 Rx Qual 80dbm 0 to 1 Rx Level 60dbm 48 to 53 Rx Qual 60dbm 0 to 1 TCH LOOP SENSITIVITY BER at 85db...

Page 20: ...rging Steady means the battery is fully charged If the battery is completely discharged the battery icon will only appear 2 to 3 minutes after being connected to the charger 8 3 2 Remove the charger by unplugging the connector of the charger out of the right socket at the base of the PRODUCT Remove the battery Remove the Production Test SIM card by gently sliding it out of the slot 9 0Assembly Dis...

Page 21: ...rews 9 1 7 Unscrew the M1 6x9mm white screw 9 1 8 Remove the REAR CABINET 9 1 9 Remove the WHOLE BOARD from the FRONT CABINET 9 1 10 Remove the BATTERY CONTACTS from the connector SUPPORT CONTACTS 9 1 11 Unfasten the vibrator 9 1 12 Remove the LCD JOINT 9 1 13 Unfasten the LCD Warning Do not put your fingers on Zebra connector and copper areas 9 1 14 Unfasten the SUPPORT EARPIECE 9 1 15 Unscrew th...

Page 22: ...88LVL2 0026 TF MLD Creation Date 26 06 2000 Page 22 of 30 9 2 4 Take fix the FRONT SHIELDING on the BOARD 9 2 5 Take the electrical screwdriver screwdriver power 0 18 Nm 9 2 6 Take and screw down a M1 6x9mm white screw on the SHIELDING 9 2 7 Attach the SUPPORT EARPIECE on the FRONT SHIELDING 22 PCC VY 691 E TCD188LVL2 0026 TF MLD Antenna contact Positionnig tip Positionnig tip ...

Page 23: ...IR SUPPORT PROCEDURE PCC VY 691 E TCD188LVL2 0026 TF MLD Creation Date 26 06 2000 Page 23 of 30 9 2 8 Fasten the KEYPAD don t forget to lock the connector 9 2 8 Take and fix the LCD on the BOARD 9 2 9 Attach the SUPPORT EARPIECE on the FRONT SHIELDING 23 PCC VY 691 E TCD188LVL2 0026 TF MLD Screw presence Zebra copper area Connector to lock ...

Page 24: ...ate 26 06 2000 Page 24 of 30 9 2 10 Remove the LCD PROTECTION 9 2 11 Take put THE LCD JOINT on the LCD and EARPIECE 9 2 12 Take turn around the FRONT CABINET on the antistatic tablecloth 9 2 13 Check the presence of the 6 inserts and the window s film protection 9 2 14 Blow on the LCD with the ionizing gun 24 PCC VY 691 E TCD188LVL2 0026 TF MLD Fastened Earpiece LCD module Window protection Insert...

Page 25: ... the Shielding 9 2 17 Check the JOINT BUZZER presence 9 2 18 Take plug the Vibrator cable to the small connector and set the VIBRATOR in the right location 9 2 19 Take attach the BATTERY CONTACTS in the connector SUPPORT CONTACT 9 2 20 Dispose the wires above the connector Warning no Wire should be discernable after the rear housing lock 9 2 21 Take put the REAR HOUSING on the product 25 PCC VY 69...

Page 26: ...reation Date 26 06 2000 Page 26 of 30 9 2 22 Take the electrical screwdriver 9 2 23 Take and screw down a M1 6x9mm white screw on the HOUSING 9 2 24 Take and screw down 5 M1 6x13 5mm screw on the HOUSING 9 2 25 Take and screw down a M1 6x4 4mm screw on the SIM connector location 9 2 26 Stick the LABEL on the back 9 2 27 Screw the ANTENNA 26 PCC VY 691 E TCD188LVL2 0026 TF MLD white screw 2 5 label...

Page 27: ...TOMER SERVICES Author Fabrice Tant Approval Jean Pierre Hollande Operational Manager SERVICE REPAIR SUPPORT PROCEDURE PCC VY 691 E TCD188LVL2 0026 TF MLD Creation Date 26 06 2000 Page 27 of 30 9 3 Overview 27 PCC VY 691 E TCD188LVL2 0026 TF MLD ...

Page 28: ...28 of 30 10 0 Defaults Settings 10 1 Reset customer parameters To reset customer parameters it must use a GSM String This Gsm String is 28 PCC VY 691 E TCD188LVL2 0026 TF MLD PC B A SSE M B LY C 1 2 G SM 4311 254 2 151x 4311 257 6048x 4311 250 4016x 4311 257 51 21x 4311 257 5122x LC DG A S KE T E A R PIEC E H O LD E R A SSE M B LY LC DM O D U LE FR O N T SH IE LD IN G PC B R E A R SH IE LD IN G SC...

Page 29: ...AV or 7728 Procedure to follow Turn on the mobile a SP SIM card is not necessary Enter the Gsm String RSAV or 7728 You can see Reset but the customer parameters are not reset yet Turn off the mobile When you will turn on the defaults settings will be actived 11 0 Solutions in case of problem during tests If for any reason the phone needs to be disassembled to fix a defect detected during the test ...

Page 30: ... the battery nor the charger is to be incriminated send the mobile for repair 11 3 The display show No SIM card Please insert your SIM card Or SIM FAILURE If the SIM card cannot be inserted check for any foreign part and try to remove it Check the SIM card connector All contacts must be at the same level Examine that no dust is present on the connector contacts and on the SIM card contacts If the ...

Page 31: ...test successfully we can assume that the phone is working properly The customer must check the coverage area of his network operator or that he is not using the phone in a radio shadow outside the coverage area in a tunnel or between tall buildings If the mobile does not pass the radio test send the mobile for repair 11 8 Defective antenna If the antenna is broken or curved replace it 11 9 Keyboar...

Page 32: ...e Tant Approval Jean Pierre Hollande Operational Manager SERVICE REPAIR SUPPORT PROCEDURE PCC VY 691 E TCD188LVL2 0026 TF MLD Creation Date 26 06 2000 Page 32 of 30 Each returned product must have an IRIS code to identify the failure 32 PCC VY 691 E TCD188LVL2 0026 TF MLD ...

Page 33: ...11 258 10153 SUPPORT CONTACT ASS Y 0113 2 4311 250 40154 SCREW M1 6x13 5 0178 2 4311 250 40164 SCREW M1 6x9 0176 2 4311 250 40223 SCREW TORX M1 6 4x4 0177 2 4311 258 73511 FIXE ANTENNA C13 DB 1708 1 2722 171 07182 LCD AD 47306 1710 2 2422 033 00293 CON CCM04 1402 R901 1501 2 4311 254 24642 GASKET MICRO C13DB 0179 2 4311 254 21265 GASKET LCD C13 C13DB 0180 2 242203300293 CON CCM04 1402 R901 B50 150...

Page 34: ...EEN 0080 2 4311 254 34851 WINDOW DEEP BLUE 0080 2 4311 254 34841 WINDOW BLUE WAVE 0080 2 4311 254 34871 WINDOW YACHT METAL 0080 2 4311 257 53253 FRONT HOUSSING AQUA GREEN 0103 2 4311 257 52193 FRONT HOUSING ASS Y NB 0103 2 4311 257 53233 FRONT HOUSING ASS Y LB 0103 2 4311 257 53263 FRONT HOUSING YACHT META 0103 2 4311 258 60113 KEYPAD HOLDER AQUA GRE 0110 2 4311 258 60103 KEYBOARD HOLDER NB 0110 2...

Page 35: ...0 E PLUS 4311 254 34852 WINDOW DEEP BLUE 0080 2 4311 257 53243 FRONT HOUSING ASS Y NB 0103 2 4311 258 60103 KEYBOARD HOLDER NB 0110 2 D 2 43 11 254 35901 WINDOW D2 AQUA GREEN 0080 2 4311 254 35891 WINDOW D2 NAVY BLUE 0080 2 4311 257 53253 FRONT HOUSING AQUA GREEN 0103 2 4311 257 53243 KEYBAORD HOLDER NB 0103 2 4311 258 60113 KEYPAD HOLDER AQUA GRE 0110 2 4311 258 60103 KEYBOARD HOLDER NB 0110 2 35...

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