2
Undo the screws in the bottom of the housing
with a screwdriver and remove the cap.
3
Undo the screws in the body and remove the
body by pushing on the shaving head
connector.
4
Remove the rechargeable battery.
Warranty and support
If you need information or support, please visit
www.philips.com/support
or read the
international warranty leaflet.
Troubleshooting
This chapter summarizes the most common
problems you could encounter with the product. If
you are unable to solve the problem with the
information below, visit
www.philips.com/support
for a list of frequently asked questions or contact
the Consumer Care Center in your country.
Problem
Possible cause
Solution
The charging
indicator on the
charging pad
lights up red.
Wrong supply unit
used or supply unit
malfunction (e.g. no
original Philips
supply unit is used)
Use the original Philips
7.5W supply unit.
Metal objects are
placed on the pad
during charging
(e.g. paper clip,
coins, etc)
Remove any metal objects
from the pad.
Shaver/pad charge
malfunction (e.g.
either pad or
shaver not working
properly)
If the first and second
solution do not solve the
issue, return the appliance
to Customer Care Centre in
your country.
24
English
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