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S Line

243S1

EN User manual

Customer care and warranty

Troubleshooting & FAQs

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Summary of Contents for S Line 243S1

Page 1: ...www philips com welcome S Line 243S1 EN User manual 1 Customer care and warranty 21 Troubleshooting FAQs 28 ...

Page 2: ...se Assembly for VESA Mounting 11 3 Image Optimization 12 3 1 SmartImage 12 3 2 SmartContrast 13 4 Daisy chain function 14 5 Designs to prevent computer vision syndrome CVS 15 6 Technical Specifications 16 6 1 Resolution Preset Modes 19 7 Power Management 20 8 Customer care and warranty 21 8 1 Philips Flat Panel Monitors Pixel Defect Policy 21 8 2 Customer Care Warranty 24 9 Troubleshooting FAQs 25...

Page 3: ...t may result in discoloration and damage to the monitor Keep the display away from oil Oil may damage the plastic cover of the display and void the warranty Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily acces...

Page 4: ...ur symp toms Maintenance To protect your monitor from possible damage do not put excessive pressure on the LCD panel When moving your monitor grasp the frame to lift do not lift the monitor by placing your hand or fingers on the LCD panel Oil based cleaning solutions may damage the plastic parts and void the warranty Unplug the monitor if you are not going to use it for an extensive period of time...

Page 5: ...enter Please refer to Service contact information listed in Regulation Service Information Manual For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this ma...

Page 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Page 7: ...he base 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Hold the stand with both hands 1 Gently attach the base to the stand 2 Use your fingers to tighten the screw located at the bottom of the base 3 Use a screwdriver to tighten the screw located at the bottom of the base and secure the base to the stand tightly 4 Gently attach the stand to th...

Page 8: ...our computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete USB C driver installation for RJ45 Before using the USB C docking display please ensure to install the...

Page 9: ...f standard power output including some with USB Charging function identifiable with power icon You can use these ports to charge your Smart phone or power your external HDD for example The display must be powered ON at all times to be able to use this function Some select Philips displays may not Power or Charge your device when it enters to Sleep standby mode White power LED blinking In that case...

Page 10: ...ie Game Economy LowBlue Mode Off Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below Basic and simple instruction on the con...

Page 11: ...体中文繁體中文日本語 한국어 Color Temperature sRGB User Define HDMI 1 4 USB C SmartResponse SmartContrast Gamma Over Scan DPS Pixel Orbiting DP Out Multi Stream DisplayPort Mute Wide Screen 4 3 1 1 0 100 0 100 0 100 0 100 On Off High Data Speed High Resolution Off 1 2 3 4 0 1 2 3 4 5s 10s 20s 30s 60s On Off Yes No Native 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 Off Fast Faster Fa...

Page 12: ...80 180 Height adjustment 130mm Pivot 90 90 0 0 Warning To avoid potential screen damage such as panel peeling ensure that the monitor does not tilt downward by more than 5 degrees Do not press the screen while adjusting the angle of the monitor Grasp only the bezel ...

Page 13: ...en Then lift the monitor stand 3 While keeping the release button pressed tilt the base and slide it out Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100mm 100mm 5 0 90 Display design may differ from those illustrated Warning To avoid potential screen damage such as panel peeling ensure th...

Page 14: ...and sharpness of images to enhance the contents being displayed all in real time with the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among EasyRead Office Photo Movie Game Economy LowBlue Mode Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation Th...

Page 15: ...Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light Off No optimization by SmartImage Note Philips LowBlue mode mode 2 compliance with TUV Low Blue Light certification you can have this mode by simply press the hotkey then press to select LowBlue Mode see above SmartImage selection steps 3 2 SmartContrast What is it Unique technology that dynamicall...

Page 16: ...tions Your display configurations will depend on your graphic card capabilities Please check with your graphic card vendor and always update your graphic card driver DisplayPort multi streaming over DisplayPort DP DP DP DP OUT Display Resolution Maximum number of external monitors that can be supported Extend mode DisplayPort 1920 x 1080 60Hz 3 DisplayPort multi streaming over USB Type C DP DP OUT...

Page 17: ...een use is likely to be better than a 15 minute break every two hours Looking at something varying distances after a long period focusing on the screen Gently closing and rolling your eyes to relax Conscious blinking often while working Gently stretch your neck and slowly tilt your head forward backward side for pain relief 3 Ideal working posture Reposition your screen to appropriate height and a...

Page 18: ...layPort 1 2 1x USB C upstream 1x RJ 45 Ethernet LAN 10M 100M 1000M 4x USB A downstream with x1 fast charge BC 1 2 1x DisplayPort out 1x Audio out Signal Input source HDMI DisplayPort USB C DisplayPort Alt mode HDCP 1 4 PD 65W USB 3 2 Gen1 5 Gbps Signal output DisplayPort out Refer to Daisy chain function Power Delivery Up to 65W USB C USB PD version 3 0 up to 65W 5V 3A 9V 3A 12V 3A 15V 3A 20V 3 25...

Page 19: ...t 115VAC 50Hz AC Input Voltage at 230VAC 50Hz Normal Operation 87 37 BTU hr typ 87 71 BTU hr typ 86 01 BTU hr typ Sleep Standby mode 1 02 BTU hr 1 02 BTU hr 1 02 BTU hr Off mode 1 02 BTU hr 1 02 BTU hr 1 02 BTU hr On Mode ECO mode 12 9 W typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Built in 100 240V AC 50 60Hz Dimensions Product with stand WxHxD 540 x 482 x ...

Page 20: ...0 Atmospheric pressure Non operation 500 to 1060hPa Environmental and energy ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Cabinet Color Black Finish Texture Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet ...

Page 21: ... 25 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 08 800 x 600 72 19 47 73 832 x 624 74 55 48 36 1024 x 768 60 00 56 48 1024 x 768 70 07 60 02 1024 x 768 75 03 44 77 1280 x 720 59 86 60 1280 x 960 60 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 83 89 1920 x 1080 74 97 Note Please notice that your display works best at nativ...

Page 22: ...ing table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 25 7 W typ 147 W max White Sleep Standby mode OFF No No 0 3 W White blink Off mode OFF 0 3 W OFF The following setup is used to measure power consumption on this monitor Native resolution 1920 x 1080 Contrast 50 ...

Page 23: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Page 24: ... in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables Three adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels t...

Page 25: ...tal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot def...

Page 26: ...air and return service however the user will be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer c...

Page 27: ...tart Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any tro...

Page 28: ...rn in or after imaging or ghost imaging symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal charact...

Page 29: ...ion under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press button then select Setup Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt obje...

Page 30: ... display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burn in or after imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Always activate a moving scr...

Page 31: ...matically switch to the connected input source after daisy chain over USB C Ans It s because your primary monitor connects to more than one input source at the same time When you use the primary monitor to the notebook with USB C and also daisy chain to the secondary monitor Once the notebook goes into standby mode if you want to show the content from HDMI or DisplayPort please press to change the...

Page 32: ... responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M10243SE1T ...

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