Philips S-line 220S4LYCB User Manual Download Page 30

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7. Customer care and warranty

Contact Information for NORTH AMERICA :

Country

Call center

ASC

Consumer care number

U.S.A.

TOS

Teleplan

(877) 835-1838

Canada

Supercom

(800)479-6696

Contact Information for APMEA region:

Country

Call center

ASC

Consumer care number

Australia

AGOS NETWORK PTY LTD 1300 360 386

New Zealand NA

Visual Group Ltd.

0800 657447

Hong Kong /

Macau

Smart Pixels Technology Ltd.

Hong Kong:Tel: +852 2619 9639

Macau:Tel: (853)-0800-987

India

REDINGTON INDIA LTD

Tel: 1 800 425 6396

SMS: PHILIPS to 56677

Indonesia

PT. Gadingsari elektronika

Prima

Tel: 62 21 75909053, 75909056,

7511530

South Korea

PCS One Korea Ltd.

080-600-6600

Malaysia

After Market Solutions (CE)

Sdn Bhd

603 7953 3370

Pakistan

Philips Consumer Service

(9221) 2737411-16

Singapore

Philips Singapore Pte Ltd

(Philips Consumer Care

Center)

(65) 6882 3999

Taiwan

PCCW

Teleservices

Taiwan

FETEC.CO

0800-231-099

Thailand

Axis Computer System Co.,

Ltd.

(662) 934-5498

South Africa

Sylvara Technologies Pty Ltd

086 0000 888

United Arab

Emirates

AL SHAHD COMPUTER

L.L.C

00971 4 2276525

Israel

Eastronics LTD

1-800-567000

Vietnam

FPT Service Informatic

Company Ltd.

+84 8 38248007 Ho Chi Minh City

+84 5113.562666 Danang City

+84 5113.562666 Can tho Province

Philippines

Glee Electronics, Inc.

(02) 633-4533 to 34,

(02) 637-6559 to 60

Sri Lanka

no distributor and/or service

provider currently

Summary of Contents for S-line 220S4LYCB

Page 1: ...www philips com welcome 220S4L EN User manual 1 Customer care and warranty 24 Troubleshooting FAQs 30 ...

Page 2: ...onitor 7 2 3 Remove the Base Assembly forVESA Mounting 9 3 Image Optimization 11 3 1 SmartImage 11 3 2 SmartContrast 12 4 Technical Specifications 13 4 1 Resolution Preset Modes 15 5 Power Management 16 6 Regulatory Information 17 7 Customer care and warranty 24 7 1 Philips Flat Panel Monitors Pixel Defect Policy 24 7 2 Customer Care Warranty 26 8 Troubleshooting FAQs 30 8 1 Troubleshooting 30 8 2...

Page 3: ...cable or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation ...

Page 4: ... repair or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating...

Page 5: ...r utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activiti...

Page 6: ...N V A l l r i g h t s r e s e r ved Unauthorized duplication is a violation of applicable laws Made and printed in China Ver s i o n Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Monitor drivers User s Manual 使用前请阅读使用说明保留备用 Install the base 220S4LS 220S4LA 1 Place the monitor face down on a smoot...

Page 7: ...ratch or damage the screen 2 Snap in the base in the VESA mount area 3 Hold the base with both hands 1 Gently attach the base to the column until the three guiding pins rest into the position holes 2 Use your fingers to tighten the screw located at the bottom of the base and secure the base to the column tightly 2 1 ...

Page 8: ...k 5 Audio input 6 DisplayPort input 7 Audio out Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an ...

Page 9: ...splay Adjust volume of the display 220S4LA Return to previous OSD level SmartImage hot key There are 6 modes to select Office Photo Movie Game Economy Off Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on scree...

Page 10: ...ute SmartContrast Gamma H Position Power LED English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português do Brazil Polski Русский Svenska Suomi Türkçe Čeština Українська 简体中文繁體中文日本語 한국어 Wide Screen 4 3 0 100 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s On Off Yes No 0 100 0 100 0 100 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 Off On Off...

Page 11: ...ore you start disassembling the monitor base please follow the instructions below to avoid any possible damage or injury 220S4LS 220S4LA 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Use a flathead screwdriver to remove four mylars from the hinge cover 3 Remove the screws from hinge cover ...

Page 12: ... on a smooth surface Pay attention not to scratch or damage the screen 2 Use a flathead screwdriver to remove four mylars from the hinge cover 1 2 3 Remove the screws from hinge cover 1 2 4 Remove the base assembly Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm ...

Page 13: ...e on screen display 2 Keep pressing to toggle among Office Photo Movie Game Economy and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are six modes to select Office Photo Movie Game Economy and Off Office Enhances text and dampens brightness to increase readability and reduce eye strain This mode significantly enhance...

Page 14: ...hting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend ...

Page 15: ...uilt in speakers 220S4LA 1 5Wx2 User Convenience 220S4LA OSD Languages English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português do Brazil Polski Русский Svenska Suomi Türkçe Čeština Українська 简体中文繁體中文日本語 한국어 Other Convenience Kensington Lock VESA mount 100 x 100mm Plug Play Compatibility DDC CI sRGB Windows 10 8 8 1 7 Vista XP Mac OSX Linux Stand Tilt 5 20 Swive...

Page 16: ... 220S4LY Product without stand 3 38 kg Product with packaging 6 35 kg 220S4LS 220S4LA 7 1 kg 220S4LC 220S4LY Operating Condition Temperature range operation 0 C to 40 C Temperature range Non operation 20 C to 60 C Relative humidity 20 to 80 Environmental ROHS YES EPEAT www epeat net Packaging 100 recyclable Specific Substances 100 PVC BFR free housing EnergyStar YES Compliance and standards Regula...

Page 17: ...80 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 44 77 1280x720 59 86 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 64 67 1680x1050 59 88 65 29 1680x1050 59 95 Note Please notice that your display works best at native resolution of 1680 x 1050 60Hz For best ...

Page 18: ...ng table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 22W typ 30 2W max White Sleep Standby OFF No No 0 3W typ White blink Switch Off OFF 0 3W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 1680 x 1050 Contrast 50 B...

Page 19: ...01 Low energy consumption to minimize climate impact Restrictions on Chlorinated and Brominated flame retardants plasticizers plastics and heavy metals such as cadmium mercury and lead RoHS compliance Both product and product packaging is prepared for recycling The brand owner offers take back options Corporate Social Responsibility The brand owner demonstrates the product is manufactured under wo...

Page 20: ...ste EPEAT S requirement that all registered products meet ENERGY STAR s energy efficiency specifications means that these products will consume less energy throughout their life CE Declaration of Conformity This product is in conformity with the following standards EN60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 Safety requirement of Information Technology Equipment EN50581 2012 Technical documen...

Page 21: ...h the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or sho...

Page 22: ... l usage du présent équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached prot...

Page 23: ... festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgefüh...

Page 24: ...mium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule E Waste Declaration for India This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your...

Page 25: ...es in the mains lead are coloured in accordance with the following code BLUE NEUTRAL N BROWN LIVE L GREEN YELLOW EARTH E 1 The GREEN YELLOW wire must be connected to the terminal in the plug which is marked with the letter E or by the Earth symbol or coloured GREEN or GREEN YELLOW 2 The BLUE wire must be connected to the terminal which is marked with the letter N or coloured BLACK 3 The BROWN wire...

Page 26: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Page 27: ...flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark su...

Page 28: ...ct our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standard Warranty Period Extended Warranty Period Total Warranty Period Depend on different Regions 1Year Local Standard warranty period 1 2Years Local Standard warranty period 2 3Years Local Standard warranty period 3 Proof of origi...

Page 29: ... LV Ltd 371 7460399 Lithuania NA UAB Servicenet 370 7400088 Romania NA Blue Ridge Intl 40 21 2101969 Serbia Montenegro NA KimTec d o o 381 11 20 70 684 Slovenia NA PC H and 386 1 530 08 24 Ukraine NA Comel 380 562320045 NA Topaz Service Company 38 044 245 73 31 Russia NA CPS 7 495 645 6746 for repair NA CEEE Partners 7 495 645 3010 for sales Slovakia NA Datalan Service 421 2 49207155 Turkey NA Tec...

Page 30: ...5909056 7511530 South Korea NA PCS One Korea Ltd 080 600 6600 Malaysia NA After Market Solutions CE Sdn Bhd 603 7953 3370 Pakistan NA Philips Consumer Service 9221 2737411 16 Singapore NA Philips Singapore Pte Ltd Philips Consumer Care Center 65 6882 3999 Taiwan PCCW Teleservices Taiwan FETEC CO 0800 231 099 Thailand NA Axis Computer System Co Ltd 662 934 5498 South Africa NA SylvaraTechnologies P...

Page 31: ...NA Distributor Computer Source Ltd warranty buy out 880 2 9141747 9127592 880 2 8128848 52 Nepal NA Distributor Syakar Co Ltd warranty buy out 977 1 4222395 Cambodia NA Distributor NeatTechnology Pte Ltd Singapore warranty buy out 855 023 999992 ...

Page 32: ...he monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnec...

Page 33: ...ive resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Cen...

Page 34: ...ning please use isopropyl alcohol Do not use other solvents such as ethyl alcohol ethanol acetone hexane etc Q8 Can I change the color setting of my monitor Ans Yes you can change your color setting through OSD control as the following procedures Press OK to show the OSD On Screen Display menu Press Down Arrow to select the option Color then press OK to enter color setting there are three settings...

Page 35: ... gradually over a period of time after the power has been switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ...

Page 36: ... rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M4220SE2T ...

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